Canada Post

I dropped off a parcel here that was a return and they didn't scan it, and now I cannot get a refund on it because the parcel is lost somewhere (. Because it wasn't scanned at all). When I call Canada Post, they are telling me that I cannot open a claim to get a refund. You are better at dropping your parcel somewhere else because this isn't the first time I had an issue like this at this location.

Waiting in line while one employee helps one customer, while another employee was just moving around the same till in a slow motion pace and counting things and avoiding making any eye contact with any of the rest of us in in to at least say hi. I won't be back here to shop, but unfortunately I live a block away and most of my shipments get sent here.

Absolute trash. The mailman was able to access our postal box and leave a "missed delivery" slip which said the closing hours for saturday were 18: 00, but in reality the closing hours were 16: 00.

So I was at this post office today in line. There was a senior citizen ahead of me trying to send a large amount of money out of the country the cashier asked him if he knew the person that was going to and he was mumbling his uncle she kept asking him a few questions which he could not answer she asked him a few times some different questions and I think she decided not to do the transfer because she told him that the machine wasn't working properly and to come try again I applaud her and I commend her good job it's probably a scam it's good to know there's people out there they care about are senior citizens good job

Horrible service! My mail is super time sensitive, so I purchased Priority Envelope. However, the post clerk mixed up the sender and receiver addresses. So I received my own mail! Canada Post said they can only refund me the envelope fee, and no compensation for any consequence damage!

I am in literal shock at how bad the customer service is at this specific location. Our pick up slip read available after 1 pm today, my partner went there at 3pm just to get yelled at by an employee about how they only have one person working to process packaging. That is not our fault, our pick up slip said after 1pm, therefore it should be available after 1pm.

Then, we both went back at 7pm just for another worker to basically mouth us off and call us entitled just for wanting a parcel that was suppose to be available. We gave them plenty of time to get our package processed yet we get there and still are disappointed.
I do not ever want to have to go back to that terrible post, sucks its the only one near us.

The lady with colorful hair and the lady with glasses are really patient and professional. The Indian girl as others mentioned before is lazy and unprofessional. She only thinks about throw problems at people and let them solve problems themselves. Please don’t put her on schedule again.

Apparently this Canada Post is on "Holiday Hours", on a working weekday with zero holidays in the day. This of course is reflected literally nowhere. Not on Google, not on the pack slips they leave while not bothering to ring the doorbell, not even on their own store front. The customers just have to magically know because we mean nothing to them. So when you arrive 2 hours before the posted closing time, you won't get your package because Canada Post expects you to be psychic. Oh, should I call ahead to see if they're open even though it's completely unnecessary? Doesn't matter. It rang for 5 minutes and no one picked up. Could the worker have grabbed my package really quickly? Apparently not, as she walked to the back room where the packages are kept, as an excuse to not be able to get the package. This place is run by literal idjits, which is unfortunate as they're the post office that all my packages get routed to when the delivery drivers don't feel like trying.