06 November 2022 8:42
Friendly, Knowledgeable, and great service! Bruce has a lot of knowledge regarding log and timber finishes. Shipping is east and quick!
27 October 2022 4:18
It was very satisfying dealing with Bruce it seems rare these days to work with retailers/supplies that accurately understand all the product thoroughly to make proper recommendations. With Canada’s log and wood home store’s expertise and support we saved a ton of money on our log home restoration and the final results were amazing!
08 October 2022 15:03
Amazing service from a super knowledgeable team! Can’t recommend these guys enough. Our order was processed and shipped within a week. Thanks!
23 September 2022 2:44
Very helpful and knowledgeable. The suggestion to use a combination of borate and sealant was brilliant!
17 September 2022 17:02
Excellent customer service, all our questions were answered and calls returned quickly. Our order was received early and in good condition.
06 September 2022 11:19
Service was prompt, accurate and competitive. And most importantly the Sico product was available.
02 September 2022 14:02
When recently repainting my deck stairs I noticed that one of the stair stringer's had rotted at the top of the stringer. The rest of the stringers and steps looked fine so I wanted to find something that would strengthen and repair the damage. I found just what I needed on line at Canada’s Log & Wood Home Store. The Abatron Liquid Wood and Wood Epox wood restoration kit was just what I needed. The instructions were easy to follow and and the product was easy to use.
The service from Canada’s Log and Wood Home store was great. I received my order in 3 days and am very happy with the results.
01 September 2022 9:41
I was in search of products for my log home and the help as well as product and delivery was amazing, super helpful and friendly salesperson!
01 September 2022 5:40
Fast delivery. This is my first time using the Sittkens stain. It was recommended by a friend and as nothing I have used in the last decade seems to stick I am sure hoping this one does! It certainly has a good strong smell which bodes well for me.
17 August 2022 16:34
We have recently purchased a panabode style log home. Bruce has been very knowledgeable and helpful with our restoration project. Your customer service has far exceeded my expectations and I would highly recommend Canada's Log & Wood Home store to anyone new to log home renovations. Shipping was incredibly fast, right to my door. I 100% plan on using your company for all future projects on our home.
Thanks, Aaron
31 July 2022 20:23
Top knotch customer service. I called looking for a particular product after many hours of research on log home construction. I was greeted in a fantastic manor by an individual who took my information and asked a few questions about what I was trying to accomplish. They then advised that they were not an expert on the topic however they would have someone call me very soon to finalize my order. In less than an hour someone called me and discussed the project in full to make sure I was well informed and ensure I was getting the proper products and knew how to use them.

I can't say enough about the knowledge this company has to offer. The fact that they care more about making sure you have the right product and information than they do about making a sale speaks volumes about there values as an organization.

I will tell everyone I encounter who owns a log home or is thinking about purchasing one about this company. Log homes are very different than standard construction and these guys understand them fully.

I appreciate the knowledge, fast and friendly service and the time it took to get the product was unreal in today's world, it was so fast.

I will definitely be shopping here again when we land another log home restoration project.
21 July 2022 17:04
The best customer service you could ask for. They made a our big project easier, had good helpful advice and quick shipping.
15 June 2022 5:04
Your service was great. Bruce took the time to explain what products would be the best for my job, although due to the crummy spring I haven't actually gotten around to it. Also, shipment was very prompt and I had things in just three days. I am quite confident that if I have any follow-up questions or concerns you would be more than willing to provide assistance. Thanks again. Paul Latour
28 May 2022 10:21
Very professional and helpful service. I was having a difficult time locating a log home inspector. Bruce was very helpful when I called and got back to me very quickly with contact information for someone in our area. I truly got the sense that the team here is passionate about what they do. I highly recommend them.
14 May 2022 6:57
I have just built my Log cabin, and needed to start the chinking. After finding Canada's Log & Wood Home Store, I was very quickly very impressed with Bruce's help and excellent and fast response and service. I am looking forward to working with Bruce for the remainder of the project.
23 March 2022 23:01
Enjoyed the knowledgeable answers over the phone and the product arrived in a very timely manner. We have been using their Conceal product to fill cracks and gaps at joints in our logs and so far it is a phenomenal product.

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