Canadian Tire

I can say the general stuff of Canadian tire is extremely good except stuff at automotive. At automotive stuff is very bad and do not want to serve people. They think they are superior and do not want to listen to customers. Period. If they will behave like this you will loose customers. Especially girl with fanny hear cut. Kick her out if you don't want to loose customers.

Needed a tool. Found it
I was able to find which wiper blade to buy with their digital finder system

Was having an awesome day shopping today and it just rolled on at Canadian tire as I easily found what I came fir and a few that I didn't! Front end staff was pleasant and quick with an easy smile that participated in joking around not being stick in the mud all the while being professionals on their job.

If there was something worse than 1star, I would've given it. Called to get my defrost vent checked. They told me it would cost $50 for diagnostics. I dropped my car off and they called me after a couple hours to tell me that they would need to bleed my engine coolant, my AC gas, and all type of stuff. They still hadn't found out what was wrong at this point and my bill was gonna be at least $2300. They said I needed to wait till after the Thanksgiving long weekend so that they can let me know what exactly was wrong. I told them not to bother and picked my car up and was charged about $180 even when they said it would be $50. I took my car somewhere else and got it fixed same day for less than $700. They didn't bleed my engine coolant nor did they leak my AC gas. Everything works just fine now. It's either these guys at Canadian Tire have no idea what they are doing (ignorant and dumb) or they are just plain thieves.

October 13,2023
Found the soil I've been looking for and a back scratcher!

February 2021
The store has great selection of vacuum cleaners and found one on sale.
It was regular at $80, on sale for $30, a $50 savings on a new vacuum cleaner.

Had a hotdog outside it was quite messy didn't sit well with my clothes that day but I'm sure Canadian tires a good place to shop.

Had 2 slow leaks, took two visits and many hours to get it right, hopefully it’s right now. Will be staying away from Canadian tire going forward.

Miller & Ken like to accuse women of stealing to push them around and put their hands on them

They say if you buy your tires at Canadian Tire you get free tire repair. This maybe the truth but be prepared to wait for hours to have this done at the Can Tire West EDM location. This is the second time I have experienced this kind of wait. The first time was a almost 3 hours (went mid afternoon), so thought I would arrive first thing in the morning to save time to have my second repair done. The fellow at the desk who helped me said there was 2 tire repairs ahead, which I understand so I took a seat in the waiting room. When I went to follow up a hour later because my car had not even been pulled in, I was completely ignored by the clerk. He was digging items out of his pockets and then started typing away as if I was invisible, even though I was standing 3 feet in front of him. At that point after standing there a while and obviously feeling a bit embarrassed, I asked for my keys back. He stood up quickly, went and got my keys and brought them back without saying not one word to me! Poor service for sure! Won’t be back! Suggestion of the day. Buy your tires at Costco! They offer free QUICK repair with friendly staff that communicate!

Canadian Tire is my go to place to buy things for the house and the outdoors and they have the Canadian tire triangle that allows me to collect money as I buy

I bought a new tire in their store and had tire replacement too. I waited for more than 3 hrs after it done and I checked the tire, they put the wrong one and now another 2 hours of waiting.
Very terrible!

They have new staff in the automotive department, it was very pleasant to deal with the service staff! This is for sure one of my favorite Canadian tire locations (also has a Canadian tire gas bar location in the same parking lot)

Went into your store today and 2 white middle aged men were not wearing masks. 1 was wearing a fake exempt button and had the audacity to give me heck for telling him to put on a mask, another said he didn't have to wear a mask because he was vaccinated. My elderly father tried to explain to him why he had to put on a mask to no avail. WE ARE IN A PANDEMIC and NOT 1 of your staff did anything to stop them, much less make sure that your store was not over capacity or stop anyone from entering the store without a mask. YOU ARE A PROBLEM and this will be reported. Shame on you for putting people in danger.

Canadian tire is always my first go to for tools and parts if I ever need anything! They always have the best deals and great customer service with a very wide range of goods! ️

Staff knows where everything is. Watch your fliers and if it can wait and isn't in the flier, wait till next flier. Only place better is Home Depot for selection, but the staff at CTC is better.

I can usually count on them to have the items in stock, fairly good selection, spotty customer service.

Would not take a return on item because it wasn't in the box. You could tell that it was never used. Will let my wallet do the talking. Costco and Princess Auto have a great return policy. So does Amazon.

Needed to repair a leaky tire, great to know Canadian Tire Service is open on a Sunday for emergency service. Thank you!

We have had our vehicles serviced at the Canadian Tire west Edmonton for the past three years. The service staff have been exceptional in providing information on needed repairs and answering questions. All mechanical work has also been great. Often the mechanics took time to provide additional explanations for the service completed on our vehicles. Kudos to all the staff in the service department.

Awesome guys my co worker forgot his phone and the guy who gave us a free ride to the hotel picked it up and brought it too us outta his way thank you sir

Went here to buy a brand of synthetic oil for my vehicle that was on sale. Website says there are 16 available in store but we couldn't find it in the shelves. We asked a store associate, Chris, to check for us but he couldn't find one on the shelves either even though his scanner says they are supposed to be available. We spent several minutes looking around for it and finally decided to settle for another brand. As we were about to leave, Chris came back carrying a container of the oil we were looking for. He never stopped looking even though he has been assisting other customers. Thanks Chris! Awesome customer service!

Went to the automotive center to get Flat fixed on 3 times and I was told "No" to fix a flat tire. The team has no repspect or care about someone elases time. They are just sitting there chitting chatting and the customer waits for hours in the waiting area even for a minimal job.
Finally the 4 time when they took my vehical in to get a flat fixed, its taking the team of "trained techs" more than 6 hours to get it done.and they said it was first come first serve basis, and dropped an hour after operation hours. My a** first come first basis. They just don't care if you have dropped your vehicle and it just lags to the next in line.

6 hours to fix a flat, wonder they would take a year or 2 to fix a acctual problem.

I am extreamly disappointed in professionalism and effectiveness of staff. Time management of staff and most importantly the customer service provided by the staff. Do not expect that you would be treated nicely as a paying customer, this location is too privilledged to do that!

I took my truck in for a new heater motor.they called they said it was ready. Went back and paid. When to get in and started it. Heater motor was on with a high pitched squeal.

Obviously, they never checked it.

Went back in they said they would take a "quick" look.

Now been sit in waiting room for over 2 Hours as they waste my time.

They took the all apart!
They did not even ask me if I could wait!
They ordered new parts!

They said "sorry, but. ". All excuses no action. Probably ANOTHER FEW HOURS now because they say to hey are waiting for parts!

NO RESPECT FOR CUSTOMERS!
NO IDEA OF SERVICE!
DO NOT CARE!

Had to visit this store as the downtown ones online and in-store inventory was out by 6. The only issues I had here was that the item was not in the aisle that the website says it was. So I had to walk around looking for it. Finally found it on a top shelf. Right above a sign that says “ask us to help with items on top shelf”. Too bad it took me another 10 minutes to find someone to get it down for me. No one was at the back the counter to help and the 2 people I saw were both busy helping the same customer.

The service at this location was great. The manager definitely knows his store well and was able to give me quick and accurate directions. I was in and out in 5 minutes - great experience!

I'll tell ya what. You go in here at the Canadian tire and boy do they ever have STUFF! Just rows and rows and rows of hardware. Whatever you're looking for hardware-wise, Canadian Tire DEFINITELY HAS IT. Almost like a lil maze in there.
I recommend.

Always a favorite place to shop. Service is usually quite good and staff is usually very knowledgeable when in need of help

Great place to get those burnt out lights we sometimes have to deal with for our vehicles. The customer service was so helpful they had my two new bulbs in my hand in less than a minute and I was out the door with a smile on my face.

Great experience. I value quick in and out, so I was able to look up the location of my items and their instock status online, went to the store, got what I wanted, scanned my payment and Triangle rewards, and out the door.

It was just too darn hot in my motel room.so last minute I decided to purchase a tent! Great selection and very helpful employees.

Worst auto service experience of my life.
Ordered tires, was told 2 days for them to arrive and they didn't arrive for 9 days. I was promised a priority spot for mounting and balancing the tires and when I arrived the advisor was confrontational telling me I'd have to wait hours to have the work done. Eventually my car was taken into the shop, when it came out the wheels were not properly balanced and I now have a severe shake at 60kph and 110kph that wasn't there previously. When I called to book a spot to resolve the issue I was left on hold for 90minutes. I left a call back number but noone called me back, when I eventually got through to someone they were rude and confrontational on the phone. I would never spend a penny at a Canadian Tire location willingly ever again.

Good service, and selection. However they did not have my Extra Old Stock beer. But it was satisfactory for other good beers and even cheap beers. Hahahaha

Great place overall and found of the items I was looking for. However, the Parts Desk associates and people who work at the service bays have different explanations for return policies. I was told in the morning that the faulty part purchased from Canadian Tire can be returned as there is warranty on it. In the evening no returns could be done because part was purchased at a different location. No big deal, but wouldn't saved a lot of time if that information was properly explained on the morning, and stock was checked properly

So much to buy not enough money well organized service for my oil change went smooth did not wait long lucky right time.

The product I was looking for was suppose to be isle 15 but somehow ended up elsewhere but a great clerk found it for me quickly.

Good location, very big. Helpful staff. Was crowded both inside and at the parking lot on a Sunday afternoon during the heat wave.

Great service! Also this location respects my medical mask exemption and I was treated with respect while shopping without a mask. It's a breath of fresh air to not face discrimination while getting supplies we need for our home.

I just called to make sure the store had some garden boxes I’d like to purchase. I spoke with a gentleman named Ryley, in seasonal I believe. Not only did Ryley provide how many the store had in stock, but he told me where to find them and asked if there was anything else he could help with.

What a great place for home supplies! If you are on a budget, keep your eye out for the red price tags, they are usually crazy discounts! I randomly went there after an amazon comment for a laminate cleaner i was looking for stating that "Canadian tire has that for half the price". I ended up going and basically outfitted my whole kitchen and bathroom.

Had a flat on Sunday morning, they fit me in a busy schedule, were done within an hour, but it was less than $40. Thanks!

Purchased four new bikes from here and was having troubles filling the tires. Ended up popping one which we thought was odd since we were not close to the PSI at all but hey, mistakes happen. Upon replacing the tube though we realize they had put the wrong inner tube inside of our $500 dollar bikes. Pretty frustrated to have to replace the tubes on a brand new bike.

I enjoy visiting the west edmonton location, I mostly find what I need to get the job done, I've also used the curbside pick up service which has been great so far, the store is nicely layout with signage plus there are staff always willing to assist, over all this is great location for home and auto service.

First time to this store, unexpectedly surprised at quantity and quality of their merchandise! Seems theres more to shop at this particular locale! Excellent!

What can you say. Canadian Tire is the heart of Canadian retail. Canada's crown jewel and most beloved retail store in Canada. It's the largest automotive and housewares store from coast to coast. Most of us have purchased our first skates or bike and toboggan, from your local Canadian Tire. It's Canada's go to store for your essential need's. My favorite store, love it!

Hi, I want to start off by saying that I have been a long time (30 years) diehard Canadian tire shopper. If you were to walk in my garage it looks like a Canadian tire tradeshow.
I do a lot of mechanic work out of my garage and I have been purchasing parts from Canadian tire for the past number of years. Lately when I call the store to inquire about parts I am put on hold and nobody ever comes back to the phone. Just today I made a call to the Canadian tire in the West end at 12: 24PM and I stayed on hold for 35 minutes and nobody ever answered my call This has been the fourth time this is happened to me in the past two weeks.
Are usually only stay on the line for 20 minutes and decide to call some other place but today I decided to stay with n the line and see how long it would actually take for somebody to answer my call. Nobody answered the call after 35 minute.
This is so frustrating considering I spent thousands of dollars at your store annually.
I know find myself driving past Canadian tire to get to Napa auto parts just because they’re the only ones that will give me any phone service.
I guess the store is busy enough with walkins these days that you guys tend to forget the people that I’ve been loyal to you for many years.
Very disappointing

Best place. To get lost funding things, good deals. Sometimes they need more associates on the floor but still nice place to shop

I noticed the extra bright lighting in the filter section isle (automotive), thank you can tire for the great idea where looking at small numbers is difficult with ordinary lighting at least for my age haha.
Great place.
Love all can tires.
Cheers!

Been sshopping there many times but yesterday ive had so many workers follow me an only 1 assisted me. Never have or will steal but i shall never shop at this Canadian tire again. Never felt like so low in a long time. ‍‍️‍️‍️‍️‍️

The only Canadian Tire that has what they advertise they do.

Downside it half the time the box is opened.

It is so full of stuff that you can barely see the lights from the ceiling. Slightly hard to find what you are looking for just by the quantity of things. Bathrooms were disgusting, let an employee know about it, she looked concerned that it could have been like that for days without anyone saying anything.

Terrible experience. I went in to buy goggles and there was a sticker sensor on them (which I didn't even know existed until yesterday) and the cashier forgot to scan it so it was beeping but I didn't hear cuz I had my headphones in, and the cashier grabs me by my bag and drags me so hard and rips my bag off and my shoulder hurts now.: (I don't even think what they did was legal. If you have to go to Canadian Tire, I would recommend staying far away from this location. They didn't even say sorry or anything and they humiliated me as well. And it was their cashier who messed up and didn't unactivate the sensor. They have terribly poor customer service I've heard from many others as well.

Good store with knowledgeable staff. I just absolutely hate the impulse buying isle that you have to walk through on your way to the check out. Sorta takes the "Canadian" out of Canadian Tire.

They are getting slummy with there items, like t lights, a bag of 100 was 7 dollars, now you get a bag of 50 for 6 dollars and they tell you it's 25%off also whenever they have sales on tools, those tools are never there to buy

Slow, incompetent and dont know what they're doing at all. Skip coming here. Horrible service, disgusting wait times. Rude. Will not ever shop here again for any reason.

You guys put me on hold for 10mins and never came back to me and then after 10mins I called back the lady who answered the phone put me on hold again I was like really? I just have a simple question what kind of service do you guys have here?

Came in looking for a automotive item, not too long of a wait, staff were helpful and found exactly what i needed.

Always find exactly what I need here. Wait for tool & kitchen ware sales. Things always go on sale by like 50% or more!

Great Canadian Tire location always lots of stock. Some of the staff do not look happy working there. But i was greeted nicely. I like coming to this store.

They had what I was looking for. Unfortunately there are empty grey bins everywhere making it hard to navigate the Aisles.

You know you can not always find the best deals in the CT stores, but you are not here for the best price anyway most of the time.it's a culture of ours, it's a habit, you want the good customer experience (NOT including their auto repair shop), you want to see what kind of toy you can get for yourself on a Sunday morning. This is why we come to Canadian tire.

Clerks very helpful but needs product pricing stickers on shelves. No idea what a lot of items cost at a glance.

I was here around 7 tonight and there was blonde boy over by paint who was very nice! We couldn't figure out exactly what I needed, but he went beyond what I was expecting for service! Once I did figure out what a needed (thin copper tubing) he actually seemed excited to take me to the item.

Thank you blonde boy!

I love walking around Canadian Tire checking out all of the amazing deals they have. Today I bought some matts for our basement that will help with our exercise equipment and pad the floor a bit for movement. The matts were 50% off. A great deal.

The auto department at this location is out to get your money. We had taken in a car that needed to have an inspection done, and they quoted us a lot of money. We took the car to a different mechanic and not even a quarter of the stuff they said needed to be fixed. They are out to get your money so don't take your car in there. And during the inspection they broke the cable that opens the hood and they said that it was not working to begin with, which is a lie because it was working. Please stay away from this auto repair shop.

Always very helpful. They helped me find an adapter for my faucet that was compatible with my new Brita.

Rod the service manager is just flat out unprofessional. Practically never went back to this location after my dad lack of an excuse of customer service any place has ever offered.

Limited selections on many product lines. Staff is hard to find. But clean and tidy not many crates blocking aisles.

Love this location, all the staff are friendly and helpful. Finding products isn't difficult and if you can't they'll help you find it. Store is clean, lines move quick and the parking lot is convenient

I lost the receipt for the item I tried to return. One girl at the customer service couldn’t find the transaction by my credit card. I got the judging stare like I bought it from somewhere else or stole it! Accusing me of lying. I showed my banking transaction as proof. At the end, another stuff helped me returned it by searching with my royal point card. Skills and knowledge of stuff makes a huge difference! If she lacks of it at least try to be nice or polite.