Canadian Tire

I was at the store just now. The lady long hair wearing glasses. She us white and has tattoo on her left arm. She is rude. She buckled two carts i told her i need one of those cause more space. She pushed the cart and said do it my your self and left. Omg very bad service i didnt even ask fir help. She has no customer service.

Took 3 hours to put tires on. Why did I make an appointment for 8am when you didn’t bring my truck in till 1030am. Garbage service. Horrible staff. Never going here again

Zero star.poor customer service on pick up.first call wont pick up.rude, no greeting, short and curt, disconnects the phone, no pleasantries whatsoever.leaves you disappointed and reeling with such bad experience.

Bought my Air Frier today Great deal! Hell there are so many Great deals there! LOVE CANADIAN TIRE! AND THIS LOCATUON IN MALBOROUGH HAS BETTER DEALS THAN THE OTHERS! Especially in automotives HUGE SELECTION!

The products checked online and claimed to be available are not actually available/updated in store. Long line-up to get an inefficient assistance (only one receptionist during busy times!) from the automotive section

Terrible service, No knowledge of the electric igloo coolers. Aurther admitted it but when asked to get somebody that new said it was too close to closing.

Heat place to wash your vehicle. Lots of space, decent amount of time alloted, plus they provide lots of smelly products for your vehicle. Be choosy and pay attention to when you go cause it can get fairly busy!

I was at Sunridge Canadian tire helped by manager Cheche P at customer service for price match and when asked to check the item in system she claimed she cannot check in the system or she doesn’t know, I was able to pull up which aisle the item was in 2 seconds on my phone and she still didn’t offer help and was very attitudinal and made us wait while she helped 4 other customers, she should not be manager if she cannot check items in the system and help customers. She does not know how to check items in the system, worst customer service

Service is very poor. Tried to get information on a item in sporting department. I had to go to auto to find a staff. When I got someone there he was to busy in the back to help. We called the store on the phone and was told it would be 10 minutes before we could get help. The store needs to hire staff. Talked to another person who was waiting for staff to bring a key to locked items and walked out the door like we did. Bet they have lost more business to equal the lack of staff.

Awesome place for tools. I needed something to clear the sink clog and needed some gardening tools, the staff suggested “Draino max” for the sink clog, I used it and it resolved my problem. The gardening tools were also cool and useful. Thanks Canadian Tire.

Really great customer service, especially from Rohini in garden department. She was very helpful with me and my kids picking out some plants.

Good selection however most staff have no idea where anything is or anything about any product. Very consistent in this regard

Customer service sucks.been waiting for someone after finding someone for 15 minutes and still waiting

Worst Canadian Tire store I visited staff are clueless on the products they are selling, dont assist customers, lacks professionalism especially those on customer service booth.

No employees to assist in the hunting section, waited 30 mins for the paged employee to show up but no one did.

Automotive Service Department
*Needs more front end staff dedicated to providing customer service in a timely manner* When you call the service department the phone just rings which gives the impression of, "Your call does NOT matter to us, please stay on the line and let it ring until it is no longer important to you. " Additionally, it would be really helpful to have courtesy shuttle service for customers required to leave their vehicles. All that being said, the staff is great when you do get to connect, Hire more of them.

Honestly really bad customer service from the auto guys, takes two of them to help one person

Always busy when I go to Canadian Tire. Somedays you just have to be patient. Good selection in gardening and yard supplies.

Horrendous curbside pick up or lack there of.all the parking spaces for pick up are just parked in …. And then when you phone the store to let them know you are there.the phone rings and rings and ring I did this for 15 minutes until I got frustrated and went in to find overworked unsupported customer service staff. GROSS. MAKES ME MAD THAT MANAGEMENT IS SITTING IN THEIR OFFICES DOING NOTHING AND NOT HELPING STAFF!

Won’t be back to this poorly managed location.

This is not my favorite Canadian Tire. Some of the staff are a bit curt, and the instore anti-theft measures are enough to make you feel like a criminal. This is probably a reflection of the location. Some of the other businesses in the area are similar in this regard.

I will admit I like shopping here. From tools to tires I find what I need. I do my own oil changes so this particular visit was for Castrol 20W50 motorcycle engine oil. I am quite taken aback on the prices. It is now $13.99 a litre. That is beyond stupid. 2022 was $8.99.2021 I was paying about $6-8 per litre for the exact same oil. And about that the years before then. Some serious lining of pockets going on. Shouldn't be cheaper at places like 7-11 or gas stations than it is a large volume distributor.
Be better Canadian Tire

The company I work for spends alot of money at this location and the parts department parts technician Jason Hayes gave very bad customer experience, upon not know how to properly conduct a parts technician job by thowing insults and being unprofessional, dont think i will be spending my money at this canadian tire location and will drive to a different location for a better customer service experience. Keep up the great customer service work Jason your doind a greta job for store 326.