Canadian Tire

Cash service twice was great. Issues with obtaining my rewards 1 visit, smiling warm patience was exhibited. 2nd item was I correct to scanner, staff retrieved item from back. Counter staff was entertaining.

Honestly this is a great store. Always has what my family needs, however I do think some extra customer service training would do some cashiers some good. I came in to grab a pick up order, and once I started to walk past the cashier posts a women scrambles to tell the young worker “get her receipt”, and instead of asking nicely to see my giant paper receipt, the cashier snatches it out of my arms. I understand a lot of theft happens, but it is always nice have manners and decency when dealing with customers, as I too work in customer service.

CTC, Manning Town Centre (#YEG) : Splurge for Safety

Replacing the hazy headlights and burnt-out fog lamps of my 2003 Mazda Tribute was going to cost me a fortune.

Canadian Tire Canada (CTC) surpassed my expectations after I opted to 'Splurge for Safety' anyway.

Their outlet at Manning Town Centre offered to find me used headlights after their search for a new pair for the 20-year Mazda model came to naught.

Terry, the Service Advisor handling the paperwork, informed me that there could be a cost-saving alternative. The auto technician working on the vehicle is offering to clean the faulty components of both headlights (probably the lenses).

I was all for it.

Both fog lights would be replaced, for sure.

Suddenly, the bill shrunk to a fraction of what I had agreed to pay.

The Auto Parts & Service department of CTC might seem expensive.

To me, the cost-benefit tradeoffs have been well worth it.

Didn't have the water toys that they do have on the Southside. And staff told me to buy them on Amazon

Purchased a wardrobe unit recently. When reviewing contents noticed I was missing some hardware. Called the store and initially they told me to bring back in and exchange it. I explained that it weighed 175lbs and difficult to move. The manager told me to bring in the manuel and they would replace the missing pieces only. Talk about excellent customer service. They made the whole situation easily rectified.

It's a large store with lots 'o stuff, for sure, but finding a knowledgeable staff member was the missing piece. Cheers.

Huge store, I've always found whatever I'm looking for here. Friendly auto service.

Good location, nice store inside and when they got sales on Canadian tire can't be beat.

Canadian Tire is the worst place for advertising when a product is on sale you can't find it or they are out of stock even though the sale just started. Don't get me wrong.love Canadian tire.just don't expect things to be on the shelf

I love using the app but this store never has the stock they say they or its not in the location listed dont have tis issue at other Canadian tire locations.

Really disappointing to come in looking for thermal wear for women for an upcoming hunting trip and find nothing, but the men's thermals were plentiful.

Canadian Tire has improved somewhat lately. I have made a lot of purchases from their online app, most especially clearance and sale items such as winter coats, footwear and small appliances.
It is easy to pick up items bought online at the pickup part of the store within a few hours of ordering items.
Tires, car batteries and other automotive items are easy to obtain through the app because it shows which parts fit my specific vehicle. Great for DIYers.
Not a lot of glamour, but the place is part of Canadian culture in the retail field.

I phoned today to book my vehicle in for service. I spoke to a representative within 10 minutes of being placed on hold. (I was willing to wait on hold because of the good service I received in the past) The representative took my information however said I would need to transfer to another employee to schedule the service I needed. I waited for another 14 minutes before I eventually hung up the phone. Within that time frame another employee picked up the line to make an outgoing call (I assume), was caught off guard that I was on the line, and told me they were putting me back on hold.

140 bucks to reseat two bolts on my upper control arm.a full hour.that Is just silly. Guess I'm also paying for his half hour break aswell.

Always had good service in the sports area until I met the manager and was not able to help me or give me any customer service. The older gentleman in the firearms, sports area was amazing help.

This store used to have excellent service. In the past, while this has become something hard to find. Staff are unhelpful, lie to not search for an item or when asked for help, they seem to walk away and never return.

The customer service is evolving to be unpleasant to experience; please speak to your staff to be helpful and supportive to improve the shopping experience.

Made appointment for swapping winter tiresin advance and when I got there they told me it be at least 2 h wait.what's the point of a appointment

Best location Iv'e been to they allow to bring in your well behaved pets and offer discouts to military and vets.

Very good it's always good to shop there,
I always check the flyer for deals
Great staff always willing to help you

Always WAS my go to store. However sarcasm remarks from the Auto service counter was a bit much. Went to buy a new truck battery, with covid you now have to leave the store and go in main entrance. But the girl at the parts computer was more interested in that then me. Not even a "I'll be right with you", just ignored.
Went to Kal Tire. Oil change, new battery, wheel alignment and a date for winter tires. Great people. Sorry Canadian Tire, I've a new go to place now.
Cheers.

So basically i was looking to get set of tires I asked one person to help she send me to another person thn tht person pointed to another one finally that person helped me than he start searching for tires but unfortunately there was no 4 set of tires in stock. The only thing i hated was time. That whole process took close to an hour to just me finding a person to help for just a search.

The variety in Canadian Tire keeps me coming back. I also love that I can bring my little dog shopping with me.

Great service, another more variety, great store layout. They go the extra mile to help you get what you need. One of the best Canaduan tire stores I've ever had the pleasure to shop in.

You can't save money locking up tools and headlights, and then not have any staff to open the cases! 25 minutes waiting for a set of headlights is unbelievable

One of the worst Canadian Tire in the city. Worst customer service including manager Jennifer, a Manager working on Sunday evening including Man.
One suggestion do not take a refund card from this location. Those all are already copied with some fraud person who is using the refund cards once they loaded. These guys will not give your refund card back after the police complaint. They do not care about police notes.

Thanks for the reply Doug. I appreciate that at least you under stand my concern.

Employee's today are phenomenal. Phil and Bernadine are extremely helpfull and their advices are very considerate to the needs of the customer. I entered the service dept, your presencewill be acknowledged, they told me "i'll be one moment" while they are dealing with other customers. They informed me of my warranty and the best way to move forward rather than just charging me. I hope other Employee's follow their lead so the service will remain excellent.

Huge location with best variety and selection of product. Has lots of parking, auto service, customer pickup and leashed dogs allowed in store!

Great store and super nice staff.very clean and well priced.love my time with this store.no waiting to get threw check out.thanks

Recently, i had a problem with my car. I called and made an appointment at the Manning Towne Centre Canadian Tire. I arrived on time, booked my car in and within an hour, had the problem solved with a choice of options. I left very happy because I was treated with politeness, courtesy and with respect. As a senior woman, I have had some frustrating and discouraging dealings with vehicle service businesses. I have been dismissed, patronized and worst of all, manipulated into spending more than I had intended. None of this happened at Manning Canadian Tire. Thank you to all the CT employees that I dealt with that day, from the lady that booked my appointment to the service employees that fixed my problems. I certainly appreciate your kindness, honesty and respect.

I went in with a specific item I wanted to purchase. I found it in a locked glass slider. The next aisle over had a CT worker helping a customer looking through his phone and getting advice for something. I walked over and said “sorry to interrupt I know exactly what I want it’s just locked up in the next aisle. ” The worker said he would help me he just would finish with this person first. I watched this same person stop and help other customers and give advice on other items to new people. I walked over to him and said again I know exactly what I want and I thought you were helping me after the first people? He started to
say he was going to help the man he was talking to currently BUT that man (another customer) told me he should actually help me first because I had been waiting.

If it weren’t for that other man saying something to him it seemed as if he intended to keep sloughing me off. Not sure if it’s because I was a woman and all the previous persons he was helping were men. Or if he would’ve helped me at all had that man not stood up for me. But I was thoroughly disappointed and frustrated. He then opened the wrong case- when I kept repeating what the item I wanted was and where it was- and then he grabbed it and walked hurriedly away not even telling me where he was going- so I followed. Only for him to walk a way only employees could go and not even look back to see where I was or give me any direction or acknowledgement of what was happening. I spoke to a very kind manager while I was in line and she and the cashier helped me immediately but I had the worst experience with this worker.

Ive had a good experience here once. But the other 40 some visits have all been pretty poor. Poor customer service, poor store layout, poor cleanliness and covid safety procedures.

You can't go wrong when you know what it is you're after from Canadian Tire. They have a very large inventory of things everyone is after, and it's a large store. It is clean and the people there are helpful. Hard not to find what you're after for there.

Always very friendly people to help you! Any questions or concerns and they're there to help you! Keep up the great work

Building is poorly spaced out and quite claustrophobic despite being as large as a Wal Mart Supercenter

Staff is wonderful especially Bev at the cashier

Auto section is kind of cramped and a fair amount of employees lack proper knowledge of products

Have gotten auto work done including bearing changes, brake changes, tire replacements, and oil changes (don't judge me lol) without issue except they absolutely refuse to top up fluids (steering, radiator) despite advertising this

All in all not bad if in a pinch.if you need auto work done for a proper price instead of wasting time inspecting every inch of your mudflaps, avoid this place and find a mom and pop joint

Service department has always been able to figure out whats wrong with my vehicles. Mike the manager goes above and beyond to make sure his customers are happy.

They're very helpful. What i went there looking for I got and the guy really went out of his way to explain the differences in prices and such.

I have to say that it's a very open and spacious. I'll definitely be visiting there again for my Canadian living

So the great minds at Canadian Tire have realized that they can make more money off of us by selling water already in Jugs instead of empty ones that we could put our own water in. Just another reason NOT to shop at Canadian Tire.

I went there to find an item that was on sale which I have been looking for. They were very helpful and even showed me the item even though it was already put away from the display. They helped me by loading it into my van as it was a big item. Our family has always been impressed with Canadian Tire.

Huge store with a great layout! My only issue was the long wait for my car repair, I think they might have overbooked themselves

No staff. If one comes by, you might have to tackle the person. Be prepared for short answer, if.they know where the product is.

Nice clean store. Lots of stock but the aisles and shelves aren't cluttered. You have to be patient like I am if you need help from a staff member, especially in parts. All departments seem to be understaffed which is understandable given the way things are right now. Not a long wait at the checkouts and the staff there are very friendly.

Please make sure when your inventory states 18, it is not just a magical non existing item. Not a single person has seen the item in question or could find it. What a constant disappointment CT has been.

Got lots of stuff if you're in need of any camping or fishing gear. I usually go to cabelas for fishing but Canadian tire seems a lot better on the customer service side of things.

+10

Dealing with a death in the family and trying to get everything squared away for my mother in-law. Bob at the service desk was great and understanding did everything he could to get the vehicle problem fixed immediately for me. Great guy to deal with behind the counter thank you Bob for the great help and understanding of our situation two thumbs up bud shawn from B. C

Love Canadian tire stores great value nicest store always clean staff are nice and respectful I’m so glad this location was open by my house off manning hours are very good open late sometimes even on weekends IMO I rate this 5 stars

This Canadian Tire was very helpful with helping me aquire everything that I needed. I walked in with my girlfriend looking for an ice fishing rod for my father for Christmas. The staff was very kind and willing to help. Although their selection of ice fishing gear wasn't the best, I did find what I needed.

The organization of the store was done so well. It was very easy to find what I needed. Due to this, not only did I walk out with a fishing rod, but also a gadget for my car to use on the way to ice fishing. I would definately recommend this Canadian Tire location.

Went in for brakes on my truck mid afternoon and had it done within a couple hrs. Great service and no up sale pressure which was great especially before Christmas.