I want to express my deepest gratitude! I forgot my lenses and came to Banff. How uncomfortable it was to walk in the mountains, kayak and so on with glasses. But I bought lenses from you in 1 minute without any problems. In the optician in the center of Banff, you had to place an order and wait at least 2 weeks.
I am very pleased to offer my highest of recommendations to Dr. Joanna Phillips & her staff at Canmore Family Eyecare! Dr. Phillips has very effectively addressed a number of vision problems for all four of us in our family over the years; & we cannot thank her enough! (This includes both simple & complicated issues that other healthcare professionals were not unable to identify &/or treat.) Dr. Phillips is the consummate professional: she is remarkably quick at assessing & dealing with myriad issues while being personable, positive, and proactive. We appreciate, respect, & admire her creative application of her immense experience & expertise, & we have 100% faith in Canmore Family Eyecare! Submitted by Dave Rodney/May, 2023
It was the best decision I made to switch optometrists. Dr. Joanna Phillips explained why eye examinations were taken and for what it was. The past optometrist just took all the examinations and did not do any explaining. Dr. Joanna detected a serious condition in my daughter’s retina and she was referred to Calgary for surgery in a timely manner. If we just stayed in the past optometrist, I shudder thinking if that was discovered. Now, all of us in the family are under the care of Dr. Joanna Phillips.
Great service and attention to detail. I love the collection of Oakley and Smith glasses. Dr. Gervais and Dr. Phillips are awesome. I should also mention all the staff are great too but I'm bad with names!
Canmore Family Eyecare is always a great experience for myself and my family. The staff is amazing and it is always a very inviting and professional environment.
The front desk staff are always very kind and welcoming. “Dr. Jo”, sees me as a person and not just a patient. I would highly recommend the Canmore Family Eyecare to anyone searching for a good Eye doctor clinic.
I’ve been going to this clinic for years now and have had the absolute best service. My doctor has gone above and beyond in any time of emergency and has provided me with an amazing experience every time I visit. 5 stars.
My children recently had their annual eye exams at Canmore Family Eyecare’s new location. It was nice to see that the new clinic has the same bright, friendly atmosphere as before. The staff, Joanne, Amanda and Natsuko, were welcoming and put the kids at ease. Dr Phillips was great with my kids; supporting their curiosity and moving through the exam smoothly without us feeling rushed. She answered all of the kids’ questions (and mine) during their exams, making them feel encouraged and important. Thank you to Dr Phillips and the wonderful team at Canmore Family Eyecare.
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