Terrible service, no menu, terrible staff. Great brand but going to other location from now on. Brad at the 17 ave SW location - go see him and see the difference in service.
I'm quite disappointed with the return policy that the store has. I bought a "Famous Brandz Lit Sticc" and I went to charge it and it started making a noise so I went to look at it and it was so hot that I burnt my finger when I was trying to take it out. Something seemed to have melted when it was charging and the button became very sticky and would not even work. The next day I took it back to get a replacement and I was told by the associates that they can't do exchanges on any accessory. I had my receipt and everything. Not very happy with the return policy. I have had this happen to me before with a pen I bought at Co-op and they were able to exchange it for me with no issues. I won't be returning to this store unless something seriously changes. I am only giving the review one star as the staff assisting me were super apologetic and understanding. Very disappointed otherwise.
Best store in Calgary! Everyone who works here goes above and beyond and are the kindest most welcoming people I’ve met in the industry. They also have an amazing selection in comparison to other stores in the northwest. Won’t be going anywhere else anytime soon!
Horrible service there are fare to many stores now adays to offer such bad service. No menu? ! Not a very well planned store front over all 1 star. Save your time go somewhere else. And you would think they would comment on all reviews not just the good ones! Lol I guess when you offer such poor quality you have to pat yourself on the back.great job team.lol
Great service! Friendly staff really know what they were talking about. They took the time to educate me and find what works best for me. I will for sure be back!
By far my favorite shop! All the people that work there are very kind and knowledgeable and the store layout is sweet and simple, its easy to find the buds and pre-rolls I want and at a good price too. The quality of the buds have always been awesome and I'll be a customer for years to come.