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For months, I have received multiple phone calls daily to my personal cell phone from various businesses (ie. Trail Appliances) and other contractors, looking for someone named Sean involved in construction Cantiro Homes- supposedly my phone number is one digit off from his.

Despite contacting Cantiro AND Sean directly, asking that they please update their contacts with their correct phone number, I continue to get inundated with these calls. Sean's response to my request was that "I don't hand out the number as it comes with the trades paperwork. " This is unacceptable. I have blocked these numbers but they continue to fill my voicemail, so at this point I am at a loss of what else I can do to make these calls stop.

Edit: I CONTINUE to receive these calls

My fiancé and I bought a home with Cantiro Homes with the help of Leah Turner. She is the most wonderful salesperson we’ve ever dealt with. She never failed to answer any of our questions or deal with any of our concerns. She is so knowledgeable and gives the best advice, especially for those who are just starting out. We are so grateful to have come across the Rosenthal show home, even though she sold to us in Castlebrook. She is the absolute best and we would recommend her to everyone we know!

We purchased our new home from Cantiro Homes and had a great experience in dealing with their Sales Manager Leah. She was very professional and helpful through the buying process and even after the sale is closed. Leah is very friendly and knowledgeable and provide assistance whenever we have reached out to her.
Even dealing with Jessica for after possession issues are being held very promptly and professionally.
We highly recommend Cantiro homes and Reach out to Leah for your new home.

I would highly recommend cantiro to anyone in need of a reliable and experienced commercial builder. They are truly experts in their field and it was a pleasure to work with them. Thank you cantiro for making this a smooth and successful project!

Unable to properly maintain their new triplexes that they built in woodbend. Their workers have left garbage all over the community. Unprofessional company.

Bought a home from a sales lady named Lia. The entire process was breeze, she was professional, honest and responsive, overall a really good experience, would highly recommend reaching out to her if your interested in purchasing a home from Cantiro.

It’s a big company with a lot of moving parts and people to manage. There is Undoubtedly going to be issues with a new home build - that’s where this company succeeds in professionalism, while also making it personal to get it done.

2 years after I got my home they continue to delight when I have a tough conversation to bring up.

CANTIRO - Responsive. Good quality. Making it right. Thanks!

New home construction in The Hills at Charlesworth community

The Best home builder in Edmonton, Almost.

- It took us exactly 2 years from the day we walked into the show home to signing our purchase agreement.
- Our sales guy CP and us built a solid relationship through the course of our home building process
- The communication at times was a challenging but I always looked at a wider picture.
- Although I trust the builder would do the right thing and they did, but at no point before and during the construction phase I relied entirely on Cantiro to automatically figure out the discrepancies or errors on contract related to products and materials used in building my house.
- Appliances was a major cause of dissatisfaction but the issues were resolved after I pointed out the errors with what's on paper versus what was installed.
- 2 weeks into our possession a small leak caused water damage to our main floor ceiling due to plumbing error in the shower head valve in the standing shower. Although, for a moment it shook our trust in the build quality of our house but the follow up by Cantiro by taking responsibility and ensuring the repair is done to the highest standards with minimal discomfort to us was nothing but commendable. The repair eventually went smoothly and in timely fashion and had minimal impact on us in the end.
Had our first month warranty follow up today and Evan has been a great person to interact with and very professional one at that too.
Finally, my advise to future Cantiro-ens would be to take your time and when i say time, may be weeks, months or even year before signing the purchase agreement (if possible).
When I started looking for a builder the best advise someone gave me was: "Houses are built on paper not air" you will only get what you negotiated and put on paper, not necessarily that was brought up during the conversation. Read every page multiple times to make sure that is exactly what you want.
Cantiro is an excellent builder when it comes to making changes if an error is brought up but you have to do equal handwork in making sure everything is in order and covered before and after signing the purchase agreement.
Overall, really happy with my decision to go with Cantiro 2 months into our possession- I am sure there are other builders who are equally more or less awesome but so far as per my experience i wouldn't want anyone but Cantiro as my home builder in future.

When Cantiro was building a duplex next to my house, their foundation crew damaged our property and that was back in April, 2021. I first contacted Keegan Lee in the Rosenthal show home and long story short, he said the damage will be fixed. I found out last week that Keegan is no longer with Cantiro, I contacted Stacy Herrington and she said she will contact their service team for help. Another week had gone by and I don't hear anything from them. I did not build my house with them, but they damaged my property and it seems very hard to hold them accountable. Judging from my experience dealing with them, it has not been great. Today is August 23,2021, it has been 4 months since this had happened and I cannot get the issued rectify. Who do I need to speak to, to get this problem solved?

Tried booking a viewing at your show home today in spruce grove and first of all my credit card was charged for a viewing when it said specifically at the viewing page it was for verification purposes only? Then the page kept telling me my CC was for the wrong address which again has never happened to me before. Which I thought okay… maybe a computer glitch but then tried calling and received no answer just sent to generic voicemail. Not impressed. Please contact me so you can reimburse the money you took from my account.

Follow up- this issue was addressed immediately and I am very happy with how it was dealt with. Thank you for being extremely punctual and professional in addressing this.

My mom moved into a Cantiro townhome last October 2020. Over the winter her furnace shut off 5 times due to an ice build up in the vent above her garage. When she contacted Cantiro about it they told her to go buy a ladder and clean it out herself or call the furnace company to come every time it shuts off and clear it out. During a warranty check earlier this spring Cantiro suggested they may have installed this furnace vent wrong as she was the only townhome over the winter to have the build up and the furnace turn off. However they also stated they would have to rip out the entire garage to fix it. After this confession it has been radio silence from them, and they have yet to deal with this problem that is clearly an installation flaw. Fast forward to tonight when it happened again and it’s 15 degrees inside her home, and the furnace is off. The most unprofessional building company I have even encountered who do the bare minimum when building a house and won’t fix their own problems they created.

When Cantiro was building a duplex next to my house, their foundation crew damaged our property and that was back in April, 2021. I first contacted Keegan Lee in the Rosenthal show home and long story short, he said the damage will be fixed. I found out last week that Keegan is no longer with Cantiro, I contacted Stacy Herrington and she said she will contact their service team for help. Another week had gone by and I don't hear anything from them. I did not build my house with them, but they damaged my property and it seems very hard to hold them accountable. Judging from my experience dealing with them, it has not been great. Today is August 23,2021, it has been 4 months since this had happened and I cannot get the issued rectify. Who do I need to speak to, to get this problem solved?

Excellent home builder that builds cosmetically beautiful homes but BEWARE. In my first winter, I experienced cracking in the garage foundation. This was an absolute shock to me as I had only left my home THREE times after the first snowfall (COVID left me working from home). I reported the problem to Cantiro and they sent someone out to look at it. The guy just looked, said it was salt, and said "well, we don't cover that". Salt damage in the first month of winter and my first winter in the house! I didn't take it seriously when people told me not to purchase with a builder who didn't warranty the garage concrete. Please take this seriously! There are many reviews on homestars that share the same sentiment (and problems)!

New home construction in The Hills at Charlesworth community

The Best home builder in Edmonton, Almost.

- It took us exactly 2 years from the day we walked into the show home to signing our purchase agreement.
- Our sales guy CP and us built a solid relationship through the course of our home building process
- The communication at times was a challenging but I always looked at a wider picture.
- Although I trust the builder would do the right thing and they did, but at no point before and during the construction phase I relied entirely on Cantiro to automatically figure out the discrepancies or errors on contract related to products and materials used in building my house.
- Appliances was a major cause of dissatisfaction but the issues were resolved after I pointed out the errors with what's on paper versus what was installed.
- 2 weeks into our possession a small leak caused water damage to our main floor ceiling due to plumbing error in the shower head valve in the standing shower. Although, for a moment it shook our trust in the build quality of our house but the follow up by Cantiro by taking responsibility and ensuring the repair is done to the highest standards with minimal discomfort to us was nothing but commendable. The repair eventually went smoothly and in timely fashion and had minimal impact on us in the end.
Had our first month warranty follow up today and Evan has been a great person to interact with and very professional one at that too.
Finally, my advise to future Cantiro-ens would be to take your time and when i say time, may be weeks, months or even year before signing the purchase agreement (if possible).
When I started looking for a builder the best advise someone gave me was: "Houses are built on paper not air" you will only get what you negotiated and put on paper, not necessarily that was brought up during the conversation. Read every page multiple times to make sure that is exactly what you want.
Cantiro is an excellent builder when it comes to making changes if an error is brought up but you have to do equal handwork in making sure everything is in order and covered before and after signing the purchase agreement.
Overall, really happy with my decision to go with Cantiro 2 months into our possession- I am sure there are other builders who are equally more or less awesome but so far as per my experience i wouldn't want anyone but Cantiro as my home builder in future.

Built a new home with Cantiro that was completed near the end of 2019. We have lived in our new home for a little over a year now and I cannot stress enough how fantastic the entire process has been. They have been fast to respond to the few and minor warranty concerns that have popped up and have made the process easy and stress free. Our home looks incredible and I am extremely satisfied with the quality of the trades used. If you are looking to build a new home, Cantiro should be your first choice!

We have a business in one of the Cantiro Commercial's spaces. It was an interesting time opening this last summer with everything going on.
The lease was signed and they could have made things difficult since there was not a great deal of flexibility written into the lease for pandemics.
I am happy to say that they worked with us during the build out, were understanding and even went above what I would have hoped or expected.
They are a company that I would happily work with in the future if there was another opportunity that fit.

Please do not buy from this builder as they do not honor new home warranty. They have good sales staff but awful warranty claims department. Once they have your money and something breaks down your bad luck starts. They refused to fix our driveway and washroom cracked tiles.

Please hire your own home inspector before you buy from this builder and do not believe their empty warranty promises!