04 August 2023 16:24
Omg can't say thank you enough after fixing My right rear bumper for my car I went there for a paint chip and was getting bigger only to find a Crack was fixed poorly before but the dealer failed to informed us about it as per to them its just cosmetic but Greg Norman in no time ordered a new panel and fixed it with the boys in no time and you can't tell the differences, it's as good as new.thank you so much guys so happy with the results.
13 July 2023 8:25
Greg was very kind, professional and extremely helpful. He helped me get my car in right away for an estimate and explained things in a way I could understand. He got me in quickly on a Fiday afternoon, however was hoping to receive my estimate the same day but I failed to clarify this. He followed up with me the following Monday with the estimate and touched base to ensure I didn't have any questions.
19 May 2023 11:51
I was getting the work done through my insurance provider and was not at fault. The experience had its ups and downs but the work was done well. With some communication, everything was rectified and I felt very well taken care of. The staff was courteous and friendly through the whole process which is always helpful after an accident. Overall very good experience and I would return in the future! Thank you very much
17 May 2022 23:02
Had someone park too close and rub up against back door and left a scuff along the back door a foot and a half or so these guys fit me in the next day and buffed it out no problem! Very freindly and great guys! It looks brand new!
10 May 2022 16:25
Came from Vancouver Island, got stranded in Calgary with a major electrical disaster. Phil and Trevor were great to deal with. Phil helped me deal with the insurance, rental, repairs, even worked out a way for me to pick up my truck on the weekend when they aren’t open. Truck was cleaner then I’d ever seen it, and Trevor sent me on my journey home with an extra jug of washer fluid. Phil- I know I didn’t make it easy for you, but I really appreciate how much time and energy you put in for me. I know you didn’t need to do a lot of what you did, I can’t thank you enough for the exceptional customer service. Thanks to the whole team!
29 March 2022 6:46
Excellent service! Juno, Phil and their team did a fantastic job on my car. They kept me informed throughout the process. I felt very confident leaving my car with them. My brother came with me to go through the the steps and they worked very well with him also.

The car was returned to me in wonderful shape. They also cleaned it inside and outside. I was thrilled!

I recommend this team to anyone who needs repairs to his/her vehicle.
26 January 2022 3:11
I was in an accident on Christmas day and when the insurance industry finally did their job the truck was dropped off at Carstar Burnsland.
It took too long for the estimate but I do realize every shop in town was getting slammed due to rediculously slippery driving conditions.
I dealt with Phil who was very professional an helpful.
The truck was an obvious write off so I needed to get all my stuff out of the truck. Some items were very heavy and awkward and Phil, the other guy from up front and a fella from the shop all gave me a hand loading up.
They didn't have to do that.
Thanks guys, excellent customer service.
04 July 2021 23:28
I contacted Carstar to repair a deep scratch on my truck caused by a bike handle bar. From the initial estimate to completion of the repair, Carstar had open communication the entire way through the process. They worked quickly to get my truck back on the road as if no damage was done. I would highly recommend them to anyone requiring autobody repair.
11 June 2021 17:07
Rebecca and the team at CARSTAR were amazing. Rebecca in particular was exceptionally pleasant, professional and a wealth of knowledge. It was always a pleasure to deal with her. Especially during a stressful time of dealing with unexpected vehicle repairs. I was very pleased with the work they did on our vehicle. I have visited Rebecca a few times for work and am never disappointed or let down. They are always transparent and kept me in the loop all through the process, they are prompt and timely not only in getting estimates and quotes but with getting your vehicle back to you. I will continue to use CARSTAR and will always go to this location because of Rebecca who is a rock start at customer service.
06 June 2021 13:28
Rebecca and the team at Carstar were absolutely incredible. They made the entire process of getting my vehicle repaired so seamless. I would 100% go back!
01 June 2021 8:08
Rebecca and the team at CARSTAR were amazing. They were interactive, informative and an absolute pleasure to be involved with. They made the entire process of getting my vehicle repaired stress-free. I wouldn't hesitate to go back!
12 May 2021 7:53
I contacted Carstar Burnsland to do a 3M coating on my 2018 Jeep Grand cherokee and their service was fantastic. The quote they provided was an unbeatable price. They completed the job on time and they assisted in driving the vehicle to and from my work location. The whole process ran very smoothly and efficiently. I will definitely use them again.thanks again for all your hard work
08 May 2021 0:31
Very professional service with timely updates on the restoration on my Ford f350
would recommend there service
02 May 2021 22:06
I had my 2016 Chevy Silverado Duramax repaired at the Burnsland location after it was sideswiped while parked. I have nothing but great things to say about this location and the repair. Rebecca and her team did an amazing job from the start with the timeframe in which I had the quote in hand from Rebecca to the finish and the quality of the repair. Definitely recommend Carstar Burnsland. Thank you.
28 April 2021 12:00
I was the "victim" of a hit and run accident while I was driving my car. The other driver hit me on the driver's side of my vehicle, knew he had done it and then drove off when I was trying to get out of the vehicle. Really? ! I walked into Carstar Burnsland with a damaged vehicle, a jaded outlook on car repair and silently fuming at the whole situation. The Carstar Burnsland team, with a big shout out to Phil and Becca, did an immaculate repair on my vehicle, on-time, for the reasonable amount quoted all while making me feel like I was their favourite customer. I watched them treat other customers the same way while I was there so I know the experience wasn't just for me, LOL. I may not be their only favourite customer but Carstar Burnsland is now MY only favourite Auto Body Repair Shop!
31 March 2021 21:33
They did a fantastic Job on my 2005 mustang, it looks incredible! The communication was great throughout the process. Also the staff were fantastic. I'd give six stars if I could!
18 March 2021 6:13
Carstar needs 6 stars. They are SO understanding and kind, i was blown away. My bumper was destroyed from a bad fender-bender, and they sent me so many updates to make sure I wasn't worried about the progress. I spoke to Phil a couple times on the phone and he was so patient with me with a few issues I had. Can't recommend these guys enough!
16 March 2021 3:41
Really good experience. Once they got the bumper off, they found additional damage that needed a part on back order. It looked like it was going to take ages to get it in, but they took the time to source it more quickly and got my car back to me on schedule, which I really appreciated since I had to leave Calgary for an extended work trip shortly thereafter.
06 March 2021 7:08
After an accident we had our vehicle in toe Carstar - Burnsland. We also had some additional painting done on the car while it was in and all the work was done on time and they did a great job.
27 February 2021 15:30
Amazing customer service & quality of repairs was top notch. They went over and above in dealing with my insurance company and making sure I was taken care of. I was updated throughout the whole repair process as well so I never had to guess what was going on with my vehicle. The team there is extremely friendly and more than happy to help out. Thank you CARSTAR Burnsland!
20 February 2021 17:55
I was rear ended in my work van - the estimator was very fast in getting all the details to the insurance company so I could get back on the road working again. I will definitely use again in the future for any of my vehicle needs. Thank you Carstar
14 February 2021 21:24
This place went above and beyond. Insurance paid for my repairs but they detailed my car inside and out and honest that means the world to me. These past few months have been a nightmare for me because of someone very close to me turning to drugs and mental illness taking hold of them. I just did not have the mental energy and I felt embarrassed paying for a car payment for a car that was a mobile garbage pit.and it’s not like I meant for my car to get like that it just sort of happened. So honestly I can’t thank them enough for making my car so beautiful again.
02 January 2021 23:42
Absolutely over the top service and workmanship. By far the best repair shop I've dealt with. Thanks Rebecca!
21 December 2018 20:48
If you have an accident then Carstar is a good place to go and have it un-done. Not quick but great quality and service.

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