16 May 2023 22:51
I had a wonderful experience with Laura at carstar. They exceeded all expectations and kept my bill affordable. I was also incredibly surprised to have the car tidied up inside and out. It never looked so shiney! In a bad situation they made it better.
10 May 2023 0:25
They absolutely nailed it (after I nailed that post) my truck looks like it came off the lot. Had a great experience from start to finish, Laura kept me updated throughout the repair process, was able to answer all my questions and was extremely helpful and personable. They treated my baby like it was their own. They did a fantastic job, highly recommend.
27 April 2023 8:07
The employees and the work they provide here definitely deserves a shoutout! I had a car accident few weeks ago and these guys helped me out with the repair process of my car. The timing of the accident was really unfortunate but they were able to easily adjust to my schedule. They also go far and beyond for customer satisfaction. Very accurate estimate pricing, communication, and timing expectancy. Cannot thank these guys enough!
21 July 2022 12:17
Today I had a problem with my car. The window won't close. I got a very good service. The staff was very nice and professional, and was able to solve the problem at the same day. I would highly recommend this place. Thank you very much!
21 July 2022 6:18
My truck came out so well
Paint matches perfactly.
This shop knows what they are doing and they do their best.
16 June 2022 11:39
I stopped by to have fender clip repaired that had come loose. They took it in the shop immediately and quickly repaired it! I thanked them and asked how much they said No Charge. Great service and great repair really appreciate.
01 May 2022 6:34
Brought my BMW in for detailing and it was long overdue for a clean. They did an impeccable job, the customer service was spot on and Crystal and Mike are amazing at what they do. Thank you for making my car sparkle in anticipation of selling it. Really appreciate the job well done. I'll be back!
26 February 2022 5:46
Mike was a huge help and is very professional and knew exactly how to fix my problem quick and with care, I will get all my friends and family’s vehicles fixed here
20 February 2022 1:10
Would recommend this company to anyone need autobody work done. They were amazing to deal with. They did more for me then the insurance company and kept me up to date with emails and calls regarding the work being done.awesome company
23 January 2022 5:54
Within two weeks of being rear ended my Jeep Grand Cherokee was repaired perfectly and on top of the great repairs they even cleaned my interior. Highly recommend this location if you want outstanding service. Thanks Brad
29 November 2021 17:55
Our family used this location for an insurance claim, and it was an extremely easy and well done experience.

The staff were top notch, ensured everything was perfect, treated me with courtesy and professionalism. I liked the automated notifications throughout the repair process, and overall the time it took to complete the repair was less than a week.

Well done to you all!
14 November 2021 14:31
Very good customer service and amazing staff. Mike was super honest and amazing estimator as he saved me quite a bit of money! Mike, Thank You for all your effort and time! Definitely recommend their service!
29 October 2021 15:09
Fantastic customer service. I went to carstar to consult about my ram 1500 truck's dents and painting. Carstar consultant Mike was supper professional and kind. He was patient and thinking from customer's perspective instead of justing wanting to earning money from customer. Strongly recommend!
31 August 2021 1:17
Words cant express how happy I was when I picked up my SUV!
Carstar took amazing care of me and my SUV. The estimate was completed quickly and accurately, ensuring my repairs were done on time without any delay which they were. When I picked up my SUV it looked better then when I bought it, they fixed all of the hail damage and cleaned both the inside and outside of my vehicle. I was happy to see all of the staff wearing masks who worked at the front, and maintaining a safe distance from each other. Overall I am extremely happy with the service provided by Carstar Royal Oak from the beginning till the end when I picked up my car. If you want great customer service and repairs this is the shop for you.
16 August 2021 22:11
I highly recommend Carstar Royal Oak. Not only did they fix my vehicle with perfection but the customer service was one of a kind! Thank you so much to the manager crystal for her professionalism and great knowledge and to Dom for taking great care of my car. I will definitely be back.
07 August 2021 9:47
This place will make you feel that much better after you drop off your car for repair! Great customer service- thank you CARSTAR Royal Oak!
29 July 2021 11:06
They did an excellent job on our Honda odyssey and on time. Very satisfied.highly recomend it.thank you.
21 August 2019 3:38
Friendly staff
it took more than I expected to call back.the job was well done and quick (warranty)
21 July 2019 12:47
I would like to say Thank You to Cam and his team for the excellent repairs that they completed on our Expedition. When we picked up our truck we were extremely happy to see that they had detailed the interior, which was something that we didn’t expect. I will highly recommend Royal Oak Carstar to have your vehicle repairs completed. Many thanks once again to Cam and his friendly staff.
11 July 2019 2:41
The people at this location are simply put, OUTSTANDING! Needless to say, after my car had been broken into, I was having a pretty lousy day. Valuable, as well as sentimental items had been stolen. My front passenger window had been smashed in and the window frame destroyed, and there was broken glass covering every square inch of the interior of my vehicle. Everyone, from the very first lady I spoke with, to Rebecca, to the manager, to the service techs (I'm sorry, I don't recall all of your names), ALL treated me with compassion and understanding, and they made the whole ordeal so much easier to bear. I can't thank them all enough! They all went above and beyond the regular call of duty to make my experience one that has left me, well.writing this review. I want anyone who reads this to know that if they are ever in a similar situation, this is definitely the place you want to come. Besides the incredible human factor, their work was sublime. My car has never looked so good! When I got it back, you'd never know how badly it had been damaged, and due to just the sheer amount of broken glass that had been strewn througout the entire vehicle and my beautiful leather interior, it required extensive cleaning and detailing. When I got into my car after picking it up, I was left almost in tears, they had done such a superb job! It was as pristine as the day I first drove it off the lot 7 years ago! Thank you so much Carstar Calgary - Royal Oak! I am so very grateful to you all!
PLEASE NOTE: This review was intended to be for the Carstar Express - Macleod Trail SW location in Midnapore, at Macleod Trail and apprx. Bannister Road.
06 May 2019 0:33
To meet and speak with Chris, a co owner, gave me the confidence to give him my car for work, a rear end collision. Cam looked after medic a great job. I'm very happy. I rarelyhave an accident but I will not forget where the are. Bob Dielschneider

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