They have everything you need to detail your cars. All the good stuff.not big box retail type of products, but the better quality brands. Super knowledgeable guys as well.
I can't speak for the rest of the bad comments regarding the customer service, Yes I've made calls' to the head office and no one seem's to answer but you have to understand that everything is online base now a days. So i decided to send an email to Carzilla regarding an item that I've purchased and that received on the same day. In Less then 5 Minutes Chris had emailed me back and asked me to send some photo's so he could start to send out a replacement item. He contacted the company and set up a case with my name and info and talked with the manufactory so they could send me out a replacement. If that isn't customer service i don't know what is. Most companies would've asked me to get in contact with the manufactory to get a replacement product. In conclusion, I am very happy with Carzilla and Chris and his team.keep up the good work
The store was amazing. Everything is extremely well organized by brand. Everything I was looking for was there. The front store assistant was very helpful with the info I needed on select products and was able to advise on specific products when called upon.
Great online shopping experience at their website. They stock alot of products, especially ones I cant get locally. I had a question and they responded to my email quickly.
Recently I purchased a black-label Alcantara cleaner.the product arrived at my door frozen. I made two attempts to contact customer service by phone and was directed to a voicemail, no one returned my call. I then emailed and explained my situation regarding the frozen bottle and the fact that it concerned me and requested to return it for a refund and a prepaid shipping label. I received a response from Chris stating that he has been made aware of the issue and complaints from others due to the brutally cold weather.in the absence of any relevant regard for my concern or request for a refund and prepaid label.he proceeded to assure me that the cleaner would be just fine. I have accolades of educational achievements none of which contains the title of being a person who gets ripped off by someone who sells detailing products.if this practice is indicatively demonstrating the company's business practices buyers need to be aware.unacceptable business practices such as this are profoundly perceived as acts of desperation by a business struggling to survive.
Carzilla is THE place to order all of your detailing products. The selection is unmatched, the pricing is great, and shipping is quick. Customer service and support is also excellent. For example: on my last order, one item which I needed for a job was missing. I contacted Andrew and he did everything he could to make sure I got the product in time. In less than an hour of our conversation, the item was ready to be shipped and I received it with time to spare! Thank you, Andrew and Carzilla!
One of the best if not THE best auto detailing supplies vendor there is in Canada. Great prices, superb selection (they have something for everything detailing) and FAST shipping.
So glad I only live 45 min drive huge selection of automotive, RV, boat detailing products very helpful and knowledgeable staff. Keep up the good work Chris.
5 stars all day long. Such an amazing selection of top quality products and super fast shipping. Cannot recommend enough. Also really love the points system and the free gift with purchases
These guys are great. Have a wide array of top end products for the enthusiasts as well as a great option for companies like ourselves. Service has been great. Been buying with them for a long while, and happy to witness their growth as a company. Highly recommended.
Awesome selection, this new location is very clean and easy to navigate compared to their last one. Only things I'd nitpick about are lack of price tags and only 1 cash register to wait for.
Order a few items for the quality of products but order almost 3 weeks for a 400$ + my previous orders bill need to proof that I did not receive my order after
15 days no discount or compensation was offered so disappointed for the amount t of money spent and now was inform that I might get it only on Wednesday 31 I already lost 3 client probably not much for you but for a little business everything counts.
Better shipping since switch to fedex, and it is the place to shop (online) for all your needs.found 99% of what I need and get it promptly and at or below what others are advertising for. Probably spent over 6k and I’m just a weekend worrier detailer.great place, great selection and website is awesome! Thanks Chris
Everything you need to keep your car looking great. Speed in to get a ceramic coat for some matte paint, everything was stocked and prices were competitive. The staff there was very knowledgeable.
Candy shop for men! Might want to avoid this place if you don’t want to spend money. I’m a pretty serious detailing enthusiast, and when I found a Canadian company that sells most major brands of products I was in love. Browsing their huge selection for hours before placing a large order. The shipping time was extremely quick all the way to Toronto. Very happy with their selection, highly recommend carzilla to any kind of detailers.
Carzilla is THE store to find the best products for car detailing, whether you are a pro or just looking for the ultimate best products. They carry all top brands and the servi e is quick, friendly but yet very professional! Highly recommended!