First class experience with Cascade Glass from initial contact for a quote to the glass install at our Home. Very professional and top quality product and installation. Excellent processes and communication. Very pleased with and highly recommend Cascade Glass.
It was a pure pleasure to work with cascade glass team. I ordered a shower door and everything starting with estimate when they gave me a couple of ideas and prices options was a great experience. Everyone I was talked to was so nice and knowledgeable. They didn't give me an empty promise, they make it work. I love my new shower door and will recommend cascade glass to my friends.
Used Cascade Glass for the first time and the service was great. Kelsey Gilson and Charli Smith provided timely communications. Kudos to your entire team.
I recently had new shower glass installed. The staff in the showroom and the installer were very nice and helpful throughout the process. There was a minor concern I had after the installation. They took the time to listen and came out promptly to rectify it. I am very happy with my new shower. It was a pleasant experience.
If you want a process of quoting, measuring, delivery, installation and finally payment, then go with Cascade Glass; what makes them different is customer service be it via email, phone or in person it hits a very high standard. Thanks Charli and James for a service and professionalism that clearly deserves 5/5 rating
Had a great experience using Cascade to replace a large bathroom mirror in my condo. The team was very responsive by phone and email and had two guys come out promptly to take measurements. New mirror was installed within 10 days and looks great!
Will be using this company for future projects and highly recommend them for any projects you have.
Charli and Cascade were awesome to work with. They were fast, efficient and professional. Most importantly they listened, were attentive and offered suggestions on improving the final product.
We had a very pleasant and professional experience using Cascade Glass right from the showroom to final installation of our new glass wall and shower doors. Their years of experience definitely shines through in all aspects of their business. We recommend them as first choice to anyone thinking of new install or renovations. Thank you to everyone at Cascade.
I was pleasantly surprised with their shop rates and customer service. Easy to communicate with, quick turnaround time, and great overall experience. Whenever me or my friends will need help with the glass, this is our go to place.
Cascade Glass installed a new framed shower door and panel. It was a pleasure dealing with James, the installer. He was personable, professional, informative and knowledgeable. Gary, the coordinator, was very understanding and accommodating when I had to postpone the initial installation date due to my emergency surgery. My new shower frame looks great. Highly recommend Cascade Glass.
I checked the market for price and cascade was very competitive. They had the installer measure the next day and the mirrors were installed two days later. Fantastic, friendly, professional crew. Would gladly recommend them and use them again.
I recently had a mirror wall installed at my house with the team at Cascade Glass. Everything from my initial store visit to the finished installation was excellent. The staff are extremely helpful and friendly. I will highly recommend Cascade Glass to anyone and will be using there services again in the future for any of my glass needs.
It was a pleasure working with Nigel, he is incredibly knowledgable and helpful. I will from now on only recommend Cascade Glass to all my friend and family over other glass companies in the city. Thank you again Nigel.
Cascade is awesome. I place a small order for a window clear glass replacement for a DIY project, dimensions given are all in millimeters and upon measuring before installation it just bang on. I believed that Cascade glass cutter use a Vernier caliper to produce a quality product for their customers. One more thing, no small or big job Cascade just make it happen. Highly recommended.
I will work with Cascade Glass again anytime. They took on my smaller project of adding a table in my living room/kitchen (which most companies wont take on) and helped me design - installation was flawless. Very happy, very impressed
Cascade Glass did an amazing job repairing a broken sunroom window for us. They were very professional to work with. Not only was the repair super affordable, it was also done very promptly. I will be using them again in the future!
The seal on a set of window panes failed at our house, it was not fixable so I contacted Cascade to inquire about replacing the glass insert, instead of replacing the entire window. Cascade was able to replace the glass with a new tempered glass insert with a privacy coating. Cascade was great to deal with and the price was reasonable.
When putting in the new glass, the install guys took the time to point out a few things on the windows in my house, which will help me make decisions in the future, and was appreciated.
When I stopped by the shop, I noticed some very nicely done shower inserts in the showroom - we plan on renovating 2 bathrooms in the future and will be returning to use Cascade on these projects also.
The staff at Cascade Glass are amazing. We had custom glass cabinets and shelves made for our kitchen to put nice bottles from around the world on display for all to see. We got exactly what we were looking for! Thank you to the Cascade Team:)
Nothing but good things to say about this company. Very professional and excellent work. They installed a custom glass shower door and a glass half wall which were a perfect fit and look stunning! And they were extremely reasonably priced!
We had a custom interior glass installed in a archway. We are extremely happy with workmanship and the professional installation. The price was reasonable. We would not hesitate to use Cascade Glass in the future. Thanks again for the terrific work!
Super experience. I simply couldn't have asked for anything more. They answered the phone, knew what they were talking about, had it in stock, quoted a price immediately, cut the glass I requested and delivered it at a fair price, and without any headaches or issues. Gary was excellent, knowledgeable and actually listened to what I needed. I wish the rest of my renovation was this perfect. I will certainly use them again.
Fantastic service, very helpful. I didn't the think I would be able to find a place to repair my shower door. No problem for Cascade. Complete recommendation!
We were pleasantly surprised by Cascade's workmanship and amazing work on our shower door. They are so confident in their work that they don't take full payment up front - Awesome job guys, look forward to using you again when needed! Neil
We replaced the shower stall in our bathroom. The installer came when expected, was very thorough and explained everything very well. Product is excellent and as promised.
Friendly and great selection. We bought our shower doors here years ago and they have worked flawlessly. When the shower door bottom seal/wiper was worn out, they found the part in moments, cut it for me, and it cost me less than the big guys.
We updated our bathrooms thru Western Bathrooms. Cascade Glass installed our Shower door and Mirrors. Both Western Bathrooms and Cascade Glass did a superb job. Both companies were very efficient and professional. We are very happy.
Cascade Glass did a wonderful job, right from the beginning in-store consultation to the installation. I was impressed with their measuring process for my new shower enclosure and my mirror as they were very precise. The end result is a beautiful, exact fit that I am very happy with. I was most appreciative of them re-jigging their installation schedule to fit my work schedule. All in all, top notch company.
Thanks Kelsey and Aimee. The bathroom and gym look amazing.all the crew were incredible. I will be happy to highly recommend you with my family and friends.
Ordered a replacement custom shower door, it was perfect. I've done shower glass for two bathrooms through Cascade and their work is always impeccable.