16 November 2023 9:23
Annie was able to help diagnose the issue with my phone charging port and had it quickly fixed. Great service!
26 August 2023 21:39
Took my phone in with issues charging. Vien was able to quickly determine the issue in the charging port. I had tried cleaning the port myself, but there was some grime lodged in there that I couldnt see. Vien cleaned the port out properly and had me on my way in less than 5 minutes.
23 August 2023 14:20
Vien was awesome! Cleaned my phone for free! Saved me what I thought was going to be a new phone! Thank Vien!
18 August 2023 8:15
Annie is very professional and friendly! My cellphone screen is completely new at a price very accessible
24 June 2023 16:59
Very prompt service. Took me as a walk up and was fast, efficient and cost effective. Excellent service. Would recommend as a cheaper alternative to Apple services.
11 May 2023 6:13
Needed some work done on my iphone's power button, had a great experience. Quick, friendly, and she knew what she was doing. Will definitely be coming back if needed!
07 May 2023 9:40
Annie helped me with some issues with my charging port. She was very friendly and a got my problems sorted quickly!
16 November 2022 9:40
Annie is amazing! She is super friendly, knowledgeable & always has a great smile on:) 10/10

Case Mogul also has great return policy and best pricing.it's located in a great location & I will definitely keep using this location for all my mobile needs! Great job, Annie.

K.s
29 October 2022 6:50
This place is excellent! I got my phone serviced by Darius. It was fast and easy! I thought I had a problem with my battery, but it turns out the port just needed to be cleaned.
16 October 2022 21:51
I should have never had my screen replaced here. The wake up function stopped working, for some reason my back camera stopped working.and the touch was off. If you clicked a letter, the screen would select another letter. Store told me they cant do anything about it. Such a waste of money.
01 August 2020 17:47
I came to Case Mogul and the service was great. Annie was knowledgeable and very friendly. I highly recommend this place for all your phone accessories needs.
16 July 2020 18:53
Annie was very helpful. Her knowledge and expertise helped me find a pair of earbuds for a great price. 10/10 would come back again.
14 July 2020 10:37
Absolutely outstanding! Annie saved me! Fixed my phone, was very caring and extremely understanding with my situation. Phoned had been fully socked and I had a plane to catch in a few hours. She pushed to provide a great service even when she was closing shop soon. So convenient to have them in the +15 of Bow Valley. Amazing service highly recommended
Juliette
13 July 2020 18:58
This is the most friendly and best cell phone repair I have ever visited. Replaced my cracked screen. Technician understands your request and gets the screen, battery replacement and screen protector installation done efficiently under 45min. Very customer friendly because the first two screens switched had some pressure sensing defects. The screen was changed for free within warranty period due to manufacture defects. Overall, a very outgoing and professional technician. It’s worthy your time and money to keep using your old phone.
10 July 2020 17:12
Had the best experience with Arnie she’s so patient and helpful.
One of the best places in Calgary to get your phone fixed.
Thanks you so much CaseMogul for great customer service
15 June 2020 2:38
Thank you so much. Kelly was a huge help figuring out what was wrong with my phone and getting it fixed in no time flat. Great, friendly service I’d highly recommend.
21 November 2019 22:27
When my phone's screen failed, I took it to CaseMogul. Before the repair I also asked about a replacement battery. Anna asked the right questions before selling extra parts. I'm very pleased with the service, quality and turnaround time. Highly recommended.
20 November 2019 15:04
CaseMogul has the best customer service and does the best work. I worked with Annie specifically and she was knowledgeable, helpful asked questions that I didn't think of, and provide useful information and answers. She was efficient and went above and beyond what I would normally expect. Thanks Annie for all your help!
11 October 2019 11:52
Great service, best bang for the money in Calgary for sure. The quality of the parts is outstanding, the service and warranty are excellent too. Annie went the extra mile to ensure the phone was properly repaired, cleaned everything and removed dust particles from the camera, my phone was as good as new when she was done with it!
08 October 2019 9:27
I never used to drop my phone until I got an iPhone X - typical that I would only ever drop the most expensive things. The back panel shattered more with each tragic fall, to the point where small pieces of glass were falling off. I desperately needed to fix it so I don't cut myself.

Gave it to Annie P.at the Bow Valley Square location and she did such a wonderful job on it within one business day. I dropped it off in the morning and got it back by 4: 30 p.m. My phone looks brand new again (let's hope it stays that way) and I wouldn't hesitate to recommend CaseMogul to my friends and family. Well done!
08 October 2019 2:08
I broke my phone and randomly asked her if it’s repairable. She immediately fixed the phone for me at no cost! Thank you so much! Will def come back.
27 September 2019 8:28
Annie was awesome. She was able to restart my boyfriend, Richard's HTC phone after he had made several attempts. What a life saver! We were far from home and out of the country, so no Verizon store in site. Since he runs his business from his phone, the possibility that the phone was dead could have been devastating but Annie had it working within minutes.
19 September 2019 6:50
I got the screen fixed on my work phone, and a cover put on my personal phone. I find know how they did it, but they made it so I've phone rang on the other while the first one was in the shop. I thought it was witchcraft, but I guess it's actually pretty easy to do.

If you're having a phone event, make sure you come here and get it sorted! 5 stars!
05 September 2019 20:50
Annie was super helpful in assisting me in getting the right screen protector for my phone and she even when out of her way to get my spotify app working again. Awesome service 10 stars!
02 September 2019 17:14
This is a great place to replace cell phone battery. Very good price and replaced in 30 minutes. Annie the technician is very skillful and diligently in this battery replacement work. Highly recommended.
01 September 2019 6:09
Very helpful and friendly staff- Annie helped me find a case and skillfully applied the screen protector I purchased. Thanks Annie!
22 August 2019 17:58
I had a phone emergency - my phone would shut down as soon as i tried any app - didn't matter which one. I am leaving on a trip in a few days, and not having a functioning phone was not an option. I was ready to buy a new phone, until i realized i could not transfer the data until my first phone was working. I saw Annie at Case Mogul at Bow Valley Square. She dropped everything she was working on, quickly diagnosed the problem, and then get this - would not accept payment! Annie helped me out of a jam, and i can't thank her enough. I will be sure to shop and use her services in the future, without question. I would give Annie three thumbs up if i had an extra thumb! Rob
18 August 2019 3:27
Annie at this location has always provided excellent service. She did a tremendous job replacing the screen on my iPhone.
Also her after sales service is terrific.
13 August 2019 22:58
Lots of selections for cases and glass screen protectors. Customer Service was great. Also way cheaper than the Telus store.
13 August 2019 6:20
Annie was great to deal with. Super quick, friendly and knowledgeable. Prices were very reasonable. Will go back if I need help again!
12 August 2019 1:31
I broke the back glass of my iPhone 8 and went there for the same day repair service. Anie and her colleagues are very friendly and professional. Prove is very reasonable. I highly recommend this place:)
17 July 2019 7:45
Annie is very helpful. She help me find the
right case for my Galaxy Tab A 8 and she also fix my Galaxy S10 case what a service I definitely coming back from this kiosk very friendly and very knowledgeable
08 July 2019 0:20
I had a very poor experience at CaseMogul. My phone looked and worked great after my display was fixed but 4 months later the display went completely black. I went to the apple store who explained that pieces of my IPhone had been removed like a tag that keeps the battery in place. Not sure how that happened since all they should have done was fix my display. I had to buy a whole new phone. Going forward I will only go to the apple store to get my IPhone fixed. Very disappointed and frustrated.
26 June 2019 18:11
I am really impressed with exceptional quality of service they provide. Had an issue with the tablet screen which they fixed within a day. Highly recommended!
15 May 2019 0:32
Many Thanks to Annie for the exceptional service and professional advice and install. Very impressed with the options available, the fair prices and the quality customer service. Highly recommended!
13 April 2019 13:02
Great service. Best price for my S9 screen repair I could find in the city. Repair was done quickly and easily. Would recommend to anyone looking for repair.

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