Best Cell Phone Store in Alberta reviews

We went there on a holiday, so it was noticeably empty but definitely the right mall to shop in. It has numerous store outlets and a fun kids arena, which you have to book ahead to reserve your space.

Very bad customer service, wait for a long time to return something. There is lots of cashiers but only one person on return and he doesn't know what he is doing… so disappointment.

I bought a laptop on boxing day and paid to have the geek squad set up my computer and bought the membership.i was told it would be 24 hours we are now on day 3 and still haven’t recieved and phone call! You can’t call this store directly and it makes...

Great service! Emily was helping us over in the printer area today and she went above and beyond for us, found out the information we were curious about and recommended the better product. Amazing customer service can be rare to see, so it's...

Kathleen was an absolute blessing to work with and they helped me and my roommate switch providers get new phones and gift cards which we used for PC parts. Easy five stars, needs a raise ASAP.

The staff was impressive.the younger ones were very attentive, everywhere we walked through the store.the older ones were knowledgeable of what was the better deal for what we asked for. Also, when they couldn’t answer, they didn’t abandon us- but...

Jodie and Russell were awesome to deal with. Jodie brought us to Russell and he made sure we got the best warranty I have ever seen on a TV that covers accidents from kids and pets. I’m not sure why you would buy a TV anywhere else with that kind of coverage...

The staff doesn't care about the customers rude as hell, came in to get a new phone and the guy treated me like I was not going to be able to pay for the phone when I specifically told him I was paying in cash. Worst experience of my life.

They made me order something online because it wasn’t in stock and then three days later my package still hasn’t arrived but what i ordered is back in stock.never go to red deer best buy or any best buy for that matter.

I went to Best Buy on June 1st and bought appliances worth over $20,000. I do not have enough words to describe the excellent customer service Aditya had provided us. He made us feel very comfortable and was very patient in helping us with this big...

Oscar was really helpful. I’m horrible with technology and he made it very easy to understand.

Hire some locals who can speak and understand English! Guy doesn’t even know what a screen repair kit is for a phone! Last time a guy didn’t even know what an hdi cord was. Then I stand in line waiting for geek squad who was too busy chatting with a guy...

Paid to replace my screen. The screen doesn't even sit flush and I sat down with it in my pocket with my keys in jeans and the screen cracked only a few days after replacement. I wouldn't recommend going here for cheap made in china...

Took my phone in to this location yesterday evening (Jan 4/ 2024) The workers here do NOT know what they are doing here and should honestly not have job in this field. Not sure if they are stupid, lazy or both. Anyways… the problem was new software...

Would like to thank “Bobbie” for awesome customer service, look forward to coming back! Came in to return an x-box controller, as I had purchased the warranty, went to customer service to see what my steps were, customer service gave me the details...

Opened a new account and got a new phone today. Jason was very professional and even transferred all my apps from my old phone. The whole process was seamless. Thumbs up

Most of the floor staff here only cares about making a commission. You get a new employee coming up to you every two minutes or so hoping to score a sale on you, and it's utterly infuriating for an hobbyist/enthusiast customer who's just...

They seem quite proficient. My phone has to get fixed so I'll let you know how that goes.

Very impressive customer service with great professional knowledge and skills. Thanks a lot!

My brother and I went into Best Buy to buy stereo lavalier microphones. We bought one and when we got home and opened the package, it was empty. The next day we returned to mention something and get another ordered in. We decided to order two more...