Chapters

Felt like the store is either selling off or revamping, but not the chapter experience I remember. Step it up, there is an audience for books still!

Sales signs need to be clear. Not 30% off marked price. Every item had a price but wasn't included in the sale price in the planners section

Always a huge selection. Kids LOVE it and someone always asks if we are finding everything okay.

Love Chapters! Too bad that Starbucks is no longer attached. But there’s good deals still for books, games, etc

I used to just LUV going 2 Chapters but they always seem 2 b closed whenever I can get there. Their hours of operation seem 2 always b changing since COVID. Their plum membership renewal ($40 per year?) is just too expensive 4 a store whose hours r so unpredictable.

Shoutout to Stewart at the St. Albert location. He went above and beyond to get my student more books for the price limit we were given. People like this make a difference in the world, support kids love of reading, and show that there is still so much kindness. Thank you so much!

Very helpful staff, with pleasant attitudes. Most willing to go the
extra mile. Someone needs to open a Cafe, coffee and books go together.

They had everything we were looking for; more than their website indicated. And, their staff was very knowledgeable in the children's section.

Received help finding a book immediately upon entering. The staff were really helpful and I was really happy to find the book my wife was asking for.

As always chapters has a ton of potential gift idea for everyone on your list. This one seemed nicely organized and clean, so I appreciate that.it was super busy and the line was very very long, of course we were all.spacing.etc, so that added to it, I will say, it moved really fast despite that, so that was good too! Overall great visit.

Great store. Sad to see that Star bucks is gone. They have a great selection of books and more.

Staff was helpful, selection was varied and plentiful, anything you could possibly be looking for you're likely to find!

Its a hi end bookstore. No longer has a Starbucks due to Covid but it has friendly staff and some really good deals on books.

I love Chapters, they have great gifts and thee books are excellent. The staff is always friendly and helpful.

Not quite sure why Indigo Chapters feels the need to enforce stricter masking rules than what the municipality or province has mandated. Seems absurd, and creates stressful and unpleasant experiences between staff and clientele. I was told my face covering wasn't good enough. I decided to overlook it, adjust to the overreaching demands, and still made a purchase. Upon leaving, I saw a woman enter unmasked and be questioned by an employee as to whether she had a mask. The woman, not slowing down, replied "oh, yeah" and pulled a blue mask from her pocket. A few paces away, she shoved it back into her pocket. I'm sure that's because this location won't even allow people with medical exemptions enter the store to shop. This is not higher standards for the good of everyone. My experience was so awkward today that I may not return to this location until all this is over.

Thank you for the excellent assistance I received this afternoon at the St Albert Chapters to ship a gift book to another province and store.
Marjory

Waited in line to purchase a book and inquire about other items behind the till. Was told to return to back of line and not allowed to purchase my book because they did not have what I wanted in stock.

I like this place its just there are a few things that are over priced like this blanket that was $85

I spent my 500.00 elsewhere based on your discrimination. When your job is gone. Oh well. You did it to yourself.

The staff were incredibly helpful. Way beyond the call of duty. They've really stepped up their game.

Staff was friendly, store was clean and got a bunch of books for a really good price. I live this place.

I found lots of Adult Coloring books for a new hobby I started. All the staff I interacted with were helpful, friendly, and courteous. You can always count on Chapters to have whatever you are looking for.

Staff amazingly helpful even treated my 6 year old like a gentleman calling him sir and helping him find what he was looking for.

Kind of annoying that they want to push their paid rewards program as soon as you walk in the door during COVID times. I also was a bit frustrated that they labeled something as being cheaper than it rang through as.this is the third time this has happened at this location. This isn't my favorite location.

Management is pretty unprofessional but other than that the store is clean and organized, staff is helpful.

It's a book store, who doesn't love books?
Did they have every book I wanted? No, but that's not their fault. That's my fault for getting there after you.
Stay safe.
Stay healthy.
Keep reading.

Asked for 3 books and for the third time going, had nothing, but female readers they have everything

My favourite store in the entire world. Such friendly and helpful staff and wide selection of everything.

Is open and provided hand sanitizer when walking in. Social distancing markers are on the floor.

Good selection of books of all genres. Always something interesting to find. Staff friendly and helpful. Found a nice basic journal at a reasonable price.

I was actually in starbucks. But the starbucks is INSIDE the chapters, so I feel comfortable posting a review of chapters. Chapters is a book store, but they also various home good with a touch of class. Also clothing, I've just been informed. This particular Starbucks-chapters combo has very good vibes. I studied for several hours. I worked on two, separate, distinct, different, projects. I had a good time here, and I hope you will too!

One of our go to spots with the family. If you love to read, create or dream this is the place to be.

There is a good selection of both fiction and nonfiction books here. The staff is always friendly and helpful, and you can get service easily.

Very helpful staff, very knowledgeable and super kind. Recommend to anyone looking for a book to come here.

Great variety of books. Always such a nice quiet peaceful place. Staff are always friendly and ready to help.

My girlfriend could live here. We spent FOREVER HERE.
Great if you love books. Cause there is always a large selection. Went this time for a adult coloring book containing swears. They had one.
It was funny.
Thanks chapters

I love this Chapters location. Huge store, great selection of books, gifts, etc, and has a Starbuck's as well.

Lots of classic books but I wish they would go out on a limb and get more less known authors and more complete series of books instead of just one or two books in the middle.

The workers are always super nice and I love that there's a built-in starbucks. I always stop here when I come through Edmonton!

Not many places to sit down and check out the book before deciding on purchasing, friendly staff though.

Great bookstore. It has a wide variety of items from books, games and toys. A very welcoming and comforting atmosphere.

I love this place! Relaxed, open atmosphere. You can grab a Starbucks and browse a great selection of books. Staff are very kind and helpful.