Fantastic place, friendly and very helpful staff. Variety of sports gear to pick from. Pro tip: offer and sell ski tickets as well as transportation to the the ski centers
Great service and quality equipment! We rented 3 boards and accessories for our day trip and were impressed with the quality of equipment and service from the staff!
Very convenient location to rent quality ski gear in Canmore. We were able to pick up the gear the day before to save time in the morning and weren’t charged extra for the convenience. My son was in between youth and adult sizes and they had no problem outfitting him and only charged us for the youth rental price. Prices were better than through the ski resorts as well! Friendly and helpful staff. Will definitely be back!
If you are looking for an amazing place to rent equipment from, check these guys out! They went above and beyond for me and they have excellent quality equipment. The staff was incredible.
We rented skates here for our vacation. Even though renting skates is not their main rental, the quality of the skates were really great. Additionally, the staff was super welcoming and was able to accommodate around our crazy travel scheduled. Overall, I would highly recommend grabbing your rental from them if you do not feel like carrying your own gear during vacation.
Rented a snowboard and a pair of skiis. I really liked the performance selection of equipment and how helpful the staff was.
I stayed for a week in Canmore renting stuff on other stores and this was the best. Same price range for the beginner equipment and 10-15 dollars more expensive on the performance equipment but it´s totally worth the price.
Great rental experience. Young fella assisting with the rental was pleasant, timely and professional. Equipment (skinned classic skis) was in great condition and worked well. Would definitely rent from them again.
Chateau Mountain Sports went above and beyond when I rented ski's, giving advice on the upcoming weather and potential shut downs. They also provided options of where to go snow shoeing in fresh snow while I waited for the weather to turn.
Friendly and helpful staff at both their Canmore and Banff stores.
Great service. We were able to select the model of snowboard while booking online, and the staff made extra efforts to get us the board that was right for us. Equipment was in excellent shape. Also: valuable advice on where the good snow was!
Fantastic equipment and customer service! My daughter was quite excited to get new top if the line Vokyl twin tips. I called the store on my way into Canmore from Calgary as we would not make it by their closing time so they stayed open to wait for us.
Amazing service. We brought our own pedals and seats and they installed them right away. We asked to start day 2 in banff and without hesitation they offered to deliver our bikes to Banff in the evening so that they would be ready for us in the morning the following day.
We had a small issue with one of the bikes which was immediately solved. Special mention should be given to Stew who went above and beyond whatever was requested. I would not hesitate to use their services again and highly recommend their services.
We rented two e-bikes from Chateau Mountain Sports in mid-September to ride the Legacy Trail from Canmore to Banff and back. I had booked the cycles a couple of days earlier and they were ready and waiting for us on the morning we rode. The staff was helpful and made sure we had all we needed to get underway, giving tips of where to stop, where the washrooms were etc. We cycled toward Banff going up to Minnewanka Lake then up Tunnel Mountain before heading into the Banff townsite. The trails are well marked and, for the most part, paved. The side trips to the Lake and up Tunnel Mountain were on roads. I would - and will - rent from Chateau Mountain Sports again.
Amazing experience. We rented to road bikes and and Ebike and they offered solutions customized to us to ride from Banff to Lake Louise. They want above and beyond and Sam is amazing as we had a personal circumstance and they made special arrangements for us and proactively contacted us with options.
We were so glad to find Château Mountain Sports! The whole renting experience was a breeze. The shop has a wonderful layout, great staff to provide assistance and offer competitive rates. We will not hesitate to return.
Visiting Chateau Mountain Sports in Canmore today was my first visit and WOW what a beautiful and spacious store plus rental shop! (a taste of the historic Chateau Lake Louise, recreated in Canmore) Thank you, Stewart, for outfitting me with some well-tuned, experienced ski gear for my next mountain adventure – a welcome upgrade from my old skis, that were well past retirement. His knowledge, experience and friendly customer service, were greatly appreciated by the guy who has not had ‘new’ skis in many years. You are in amazing and friendly hands when you walk into the family-owned Chateau Mtn. Sports, at their newest location in the Shops of Canmore – well worth the visit!
Any rental I have had from Chateau Mountain Sports has been perfect for the activity I am doing. The people are super friendly and knowledgeable about mountain activities! Highly recommend.
When I needed rentals in Canmore for the day this was the first place I stopped and I’m glad I did. The staff are very helpful and knowledgeable, and provided great assistance in picking out rentals to fit my skiing style. I will be coming back here for sure!
Rental was fast and smooth. Clerk sized us up for bikes and helmets. We had each a Norco Townie. Really enjoyed the comfort and smoothness of the rude. Drove throughout Camore, including the trails along the river and gokf course. Would definitely rent again
Super friendly and helpful staff. They went out of their way to make sure we had the rental equipment we needed. Prices were very reasonable and the equipment was in great shape, one bike was even brand new. Highly recommend dealing with these folks!
The store is in a perfect location among many other shops nearby. The staff was awesome, accommodating and gave us recommendations about trails to see. We ended up renting the e-bikes and biking along the Legacy Trail from Canmore to Banff. It was incredible! We would 100% rent here again! Not to mention the store has awesome clothing and accessories too!
I’ve wanted to rent an ebike for the longest time to ride the Legacy Trail and Chateau Mtn Sports in Canmore was so helpful. I reserved online and mistakenly picked the wrong day but they were able to accommodate the day I wanted with no issues. The pickup and drop off process was so seamless and the staff friendly and helpful. And the store itself had sooo many items I wanted to purchase, go check it out!
Everything was amazing. The staff were friendly and made me feel free to ask questions. I was nervous about the ride on the Legacy Trail and I was assured that with the equipment provided I would be fine. The ride was fantastic.and they made it possible.