Checker Cabs

Very displeased! Have used for many years No more!
Huge language communication issues with dispach. Specific instructions as to my locations not followed, lost drivers, rude drivers and dispatcher refused to send car when I gave Walmart Plaza name and McLeod and Southland location saying she needed the address street number and hung up! Tried to call mgmt.to report calls not answered.
Do not recommend.

If I could give 0 stars I would. I booked a taxi for early in the morning to get a guest to the airport. They didn’t show up on time. Over 25 minutes late. As a result we had to load our kids up at 4: 30 am.

Careers- This company is doing side business of making money by charging 150$ for hiring process and then telling them that you do not meet our requirements to become a Checker Taxi Driver. Literally wasted my 150$.

I would like to shout out to checker cab driver 1177
He went above and beyond in customer service for what his role required. It was a small ride from edmonton trial on 28 sep 2023. I was struggling to carry my belongings so Despite of little trip he treated me with full respect, opened the cab door for me and carried my bags to my porch. What a gentleman. I take that ride almost every 3rd day but never had this amazing experience.it needs patience to deal with aged fellas of our age. But he was so patient and cooperative that I didn’t felt like he is rushing me out of his car.

Keep doing the great work checker.

This company is atrociously bad. Overcharging, rude drivers, bad practices (illegal?) such as asking to be paid in cash because the machine was "broken" and giving a blank receipt.

App doesn't work half the time, driver's don't know city and calling checker results in a recorded message and then hangs up. And you wonder why Uber is growing

The best cab in the city especially it feels like my NATION CAPITAL CABS WASHINGTON D. C. CAB BALTIMORE TAXI PHILADELPHIA TAXI, AND VIRGINIA BEACH CAB
I always book on the app when the hotel STAND is owned by CALGARY UNITED CAB such as WAL MART WESTBROOK, HOLIDAY INN BANFF TRAIL, SETON HOTEL and SUNRIDGE MALL STAND which will make our company proud that I always choose our great CHECKER CAB COMPANY

Worst experience ever, first they accepted my coupon from the air company, because the flight was cancelled, and in the end of “my trip”, for some reason the driver said I have to pay, never would recommend they service

Used them everyday for a week and had nothing but good experience. They came quickly regardless of time of day/night. Send you text to track driver progress and let you know when they are close.
I switched to them after my horrible experience with city cabs.

Updated 9/9/23
Last night around 10: 30pm I had a lady knock on my door that just had some domestic abuse done to her.

She asked me to call her a taxi.

I called you because you are the cab company I use when needed for both home and business.

Car 671 accepted the pick up and came down the street around 10: 45pm. All he did was slow down saw the lady trying to wave him down and continued to drive past her. He didn't stop or anything.

She then asked me to call another taxi company for her that came within 10 minutes and took her to seek medical attention.

I don't blame your company but what is with the driver to refuse a lady a ride? She wasn't under the influence, wasn't homeless had money and whatever belongings she could carry. This driver made her bad day even worse and delayed her seeking medical attention.

I will have to decide if I will use your services again but forsure wont get in cab 671.

If you need to go somewhere UBER.
First cab I have taken in years and what is usually a $16-19 trip cost $35!

What a total rip off

When it comes to Cab service providers here in Calgary, the incontestable fact is that CHECKER is the leading name. All their fleets are inspected twice a year plus with periodic random on the road checks by their diligent supervisors. Cleanliness is almost their emblem. Their drivers also have to adhere to a specific dress code which is great. Keep your great work guys!

I am beyond livid at the moment! #checkercabs cab #928 you should be ashamed of your self! I prebooked cabs this week to take my children to school. The taxi driver has the nerve to drive past my children while they waited in the driveway to get in the car, leaving them standing there, call me and refused to take them stating they are too young! My oldest is 10years old and can walk he and his brother to school. With all the crazy stuff going on in society I felt it safer for them to take a taxi. So instead of taking them, you leave them standing there outside, while police and a tow truck are dealing with what is most likely a stolen car, that was parked out front of my house, for God knows what to happen to them! I am beyond furious! I immediately contacted Checker dispatch and they quickly sent out another car that took them right to school. They then transfered me to their head office, who has yet to call me back! This is my children's safety which I take highly serious. You would think listening to my voice-mail someone would contact me immediately. So now I take it to social media and I will be posting video footage! And to add they over charged me for the ride and did not hold the guaranteed amount listed when I booked the taxi. What an amazing company!

Lulu was absolutely incredible getting us home safe. He went above and beyond to help us and make sure we were okay.

Met a very unpleasant driver tonight who thought it wasn't his duty to open the trunk of his own vehicle. Checker is unfortunately becoming poor at their customer service.

Never dealt with such unpleasantness before with a driver behaving as if he was doing me a favor rather than me paying for a service. And to add to that, the dispatcher backed his rotten behavior when I complained.

Very disappointed in Checker as I've always had good experiences with this company. I'm curious to know what is within the job description of the driver because the dispatcher said they are not supposed to open the trunk of their vehicle, I am supposed to do that which I find absolutely absurd.

Cab number 877 for Checker cab is a great cab driver and very friendly human being. Great experience, thank you so much and keep up the good work!

I had to send my kid in a taxi to an appointment as I am at work and cannot drive her. We called before hand to check if the payment method I was sending with her would work and double checked the amount.

After they got to the destination, they refused the payment type I sent. I had to etransfer the funds to my kid. And they charged approx $20 more then the quoted amount.

We had a very long day after having a four our layover delayed. By the time we got to the airport in yyc we just wanted to get home.

Neem (#907) was a lovely taxi driver, courtious and got us home safely, by a quicker route then I would have taken! We were home around midnight.

Neem was a great taxi driver but he is also a lovely human. I left my phone in the taxi by accident. When I checked the website lost and found is only open M-F and it was Sat morning. I called dispatch hoping I could get my phone before Monday. The dispatcher said he was off-duty. I figured I would have to wait and it wasn't the end of the world. But the dispatcher called him and then connected us over the phone.

I was reunited with my phone within the hour, because Neem was willing to help me out on a Saturday morning on his day off.

Thank you Neem <3

Nice and clean looking car and also a honest person who is helpful and trustworthy as well

I am old school and my preference is to call a cab. Yellow Checker has always been reliable and awesome. Tonight changed my mind completely. Not one but 3 cabs cancelled and the customer service to get a new cab each time was garbage. A driver called me personally and made me down load the app for better service. Everyone I talked to when I called about drivers cancelling etc was useless and not once offered me a a way home. I’m a regular that uses Checker every night of the week. Very disappointing m ill.and it’s no wonder why Uber is better.

The driver of the cab was average in helping, although I gave him TIP but he didn’t deserve it.

Jared got us to our new apartment and was an amazing driver. We had such a great talk and it was a joy to drive with him.