This morning, I phoned to inquire about flight prices on various dates, only to encounter rudeness from the staff who refused to disclose the prices. While speaking with Deepak, he insisted I choose a single travel date rather than allowing me to compare prices for multiple dates. Frustrated by his lack of courtesy, I had no choice but to end the call. It's imperative for agencies to communicate respectfully with their clients.
Sahil Sharma has been taking care of all my flight needs, he goes the extra mile to provide good services, I was in Nigeria one time and I called him to book tickets for my family, he was able to find cheap flights on Lufthansa for me in January which is busy. Try Choice, the staff are good people helping customers.
Had to buy tickets for India in a coordinated manner with multiple connections. Sahil was very helpful checked all combinations and available dates and got the lowest price.
Last couple of years I have been getting tickets from Choice Travel. Shahil is very helpful and well mannered. I would recommend others to get the tickets from him. He has been handling my travel couple of years. He is the best travel agent I have ever had the pleasure of dealing with. He pays attention to every detail.
Great help from Talise! She was super friendly and informative when booking my trip to the Dominican Republic. Responded in a timely fashion and checked in on me when returning from my trip. Will definitely book with Choice and Talise again, have already referred my friends and family to her as well.
Thankyou Sahil Sharma for your help. I really appreciate for what you have done today to get the best pricing. I would recommend all to must visit or call once for best ticket pricing. Thankyou Again
I had very good experience with Vikas. I highly recommend their services. They went above and beyond for my request. Thank you so much Vikas for the great service.
I met today with Sahil. He is very polite. He did extraordinary service and quick service. I highly recommend to everyone if anyone looking tickets please contact to Sahil at choice tour and travel. Thanks to Sahil carry on.
Had a great experience booking through choice travel. Great customer service and great people. Highly recommended for any of your tours or travel needs.
Sahil was very helpful and patient to help me book the flight tickets. Not only this, he also helped me to find the best price as compared to online. I highly recommend to contact him.
I had bad experience with them. When I bought tickets they told 2nd luggage 100$ Canadian. But airline charges me 400$ for 2nd luggage. I try to call them there response is contact directly airline this is not our responsibility
Update from Dec 2022 review. Final email received today, that my family and I will not be reimbursed for last minute, 1 night, hotel stay. As the delay was weather related and out of the hands if Westjet. My family and I purchased travel insurance from the travel agency directly. The airline, the agency and the insurance company have all washed their hands of this. Collected the insurance premium and did not provide adequate coverage.
August 2022 reserved a Westjet Vacation with this agency/agent Vikas. 3 adults (2 beds), ocean view, Royal Lahaina Resorts and Bungalows. Name on reservation didn't match with Westjet. Issues checking in and almost not allowed on the plane. Wheelchair assistance not provided (as requested for my 2 senior parents). Upon arrival in Maui, airport transfer failed to pick us up (we called 48hrs in advance to reconfirm our pick up date and time) so we had to pay for a taxi. At check in at the hotel we were told our reservation was for Ocean View/1 king bed. The hotel was happy to down grade us to accommodate 2 beds (no refund to us of course) or we keep the assigned room add a horrible roll away bed. We opted for the roll away as they would not refund the cost to downgrade. Emailed the travel agent the following day with no response. In fact, we're still waiting on a response. Terrible service from this travel agency. Will never use them again. Will never recommend anyone to ever use this agency either.
These guys are scammers. They'll rip you off and leave your work mid-way and you will keep waiting on them. Please take your business somewhere else. I regret putting faith on choice Travel & Tours.