I had a oil change on my RAM TRUCK. As always they were fast and friendly staff. The guys today were very helpful and friendly. I will continue to go to Derrick Dodge for all my truck service needs. Thank you and have a great day.
Got transferred from service to parts as they said parts would have better access to help me.
Spoke with Roy from parts on the phone asking for a torque specification for a bolt that I could not find the information online and he was arrogant and just not pleasant to talk with. I originally was stating my issue, about to say the vehicle info and haven't even finished and he says "Well I don't even know what vehicle you are talking about" then I proceeded to give the last 8 of the VIN, then near the end of the call he is saying "Well I don't know what you are trying to ask me" and "I just tighten it to tight". Definitely will not be taking my business here.
Treated so good I had an emergency brake job as my rotor was wrecked they got me repaired and out in a day. Dave was great helped me with a ride. Perfect job
The sales manager Matt was very rude and unprofessional tried dirty under handed way to keep our deposit would not recommend this dealership to anybody as they are crooked and unreliable dishonest ppl.that work there