CIBC Branch with ATM

If you are looking for a bank with zero customer service - it's a right place to go.

Rain helped me with my questions and sorted out my issues. She is real quick and very helpful. Thank you!

Wow! We are standing in line & staffs are sitting in cabin and gossiping. 6 counter only 1-2 staff working actually half.

Perhaps if CIBC would distribute some of their HUGE profits back into hiring, OR better utilization of staff, ie: having them man the teller stations over the general publics' lunch time (12 to 1), we wouldn't spend 15 minutes waiting in line for the lone teller. Who I imagine is stressed by the line up.
And 7 months later. Bow Valley branch has just opened and I am standing in a 7 person line up, with only one teller open. Unacceptable for such a huge corporation.

Good day to all. I feel cheated after visiting the bank. Yesterday, January 31st, I brought a newcomer into the branch and no one told me about the "Refer a newcomer friend and you'll both earn $50" program. They wrote down her details and made an appointment for tomorrow (February 01). When we arrived, the card was ready, and when I said that I wanted to receive $50 for this program, they told me that this was no longer possible. How would you feel if you were me?

I am very satisfied with the bank and this branch. Friendly staff who will explain everything clearly and help you figure it out if something is not clear.

Joy Keong is my advisor, I applied credit card for my US trip, I need this just in a few days, Joy was done the application so quick, also she let the credit card arrived at bankers hall location, because I work very close to this location, once I got phone call to pick up my credit card, I felt so surprised, the advisor is so detailed, really thinking everything for her clients. She has been done so many things for me perfectly, professional, polite, speed! Thank you!