The best truck buying experience I’ve had. Was able to order exactly what I wanted, and had it delivered from factory within 2 months, exactly as expected. No pressure from anyone at the dealership for add-ons, protection plans or warranties.
The team at City Chrysler deserve a huge "Thank You! " They were courteous and very understanding of our situation. We highly recommend City Chrysler to anyone looking to purchase a new or used vehicle. From the time of your vehicle purchase as well as your service needs, you will not be disappointed. They are a team and it shows in their professionalism. Thank you.
I traded in my 2016 VW Jetta for a 2019 Jeep Cherokee Trailhawk and had a great experience. I worked with Craig who was very kind, professional, and extremely helpful. I found everyone at the dealership to be very kind, thoughtful, and honest. I love my new vehicle and appreciated the very easy going environment which helped me through the decision process. I will be in my new vehicle for years to come but absolutely will be going back when I want an upgrade and would recommend anybody else use their services as well. All in all, great experience and atmosphere. Thank you Craig.
Kenji helped me find the perfect vehicle for me. Great relaxed atmosphere and no high pressure sales tactics. It was a pleasant buying experience and I would definitely come back. If you are looking for a vehicle, I recommend you check out City Chrysler.
City Chrysler was very friendly and easy to work with to find our new vechile, salesperson Kenji is the guy to go to, made our experience over the top and will be coming back in the future to buy other vechile when needed. Highly recommend to by your dodges here.
Craig couldn’t have been more informative of the vehicle and service options. He was personable and continues to impress after the sale. Had an issue with our second vehicle and the service department was helpful as Craig. Can’t express our satisfaction any more than with a 5 star rating.
Always excellent service - loving my new Jeep - Craig has been great to deal with and always friendly and helpful when I need information or help with my vehicle… 5 stars
We were en route from BC to Manitoba, when our start/stop warning light came on. Shelly and staff fit us into their busy schedule. One hour later, we're on our way! Problem solved. Crisis averted. Friendly, professional service at its best. Thank you!
Recently picked up a 22 Rubicon from Dave Seney. Very personable and professional guy to deal with. Fantastic customer service. Everything was ready for me when I arrived and he was committed to making sure I was happy with my purchase. Big city dealerships don’t do that.
Great experience at City Chrysler! Dave was great in knowing what I was looking for but not pressuring me! And Troy worked his butt off for my finance! 5 star team and service! Highly recommend!
Mike is a great salesman he does everything he can to help you. It doesn't matter what time you call him he'll always be on the other end to help. Thanks Mike for all your help and I'll deal with you again.
Tennelle was amazing to work with, I managed to change my mind on trade in vehicles and she made sure everything was perfect for my experience at City Chrysler! Tennelle and Troy the Financial Manager made buying a car the way it should be … painless! Thanks again Tennelle
Amazing purchase experience from David and City Chrysler! Friendly, knowledgeable, accommodating service creates an exceptional buying experience, Highly recommend!
This is the third vehicle I've purchased from Scott and I keep going back because I'm never disappointed in the service received. He is knowledgeable, helpful and honest. Scott serves the customers needs. Thanks again Scott for helping me find my new truck!
Mike and the whole team at City Chrysler went above and beyond to help my husband and I find a vehicle after expanding our family. Friendly, polite, knowledgeable, trustworthy, helpful and professional. Highly recommend City Chrysler.
Had a great experience setting up a trade in deal. Miller and the rest of the City Chrysler team were a pleasure to interact with. Very personable and made the whole process of buying a new vehicle seamless. Highly recommend checking there inventory out if you're in the market for a new vehicle.
Friendly staff and no pressure attitude! Sales staff were great, Tennelle was very helpful, easy to communicate with and got back to us in a very timely fashion.
Was a fast and easy vehicle purchasing process. Very accommodating to my timelines and provided courtesy vehicle. Mike was a big help in helping me get the vehicle I wanted.
City Chrysler went above and beyond to help me get into my new 2022 Jeep Cherokee. I would recommend anyone and everyone to go check them out. I will definitely be back to purchase another vehicle. There customer service is the best that I have ever had. They are all very friendly and helpful.
Awesome dealership! Tannelle and the team were extremely helpful, super accommodating and made the experience of buying a new car a breeze. Highly recommend them.
I had such an amazing experience dealing with Travis and Miller at City Crystler, they got me the best deal on the vehicle of my dreams. They listened to what I wanted, answered all my questions ans I walked away with my brand new 2022 Durango GT. Thanks so much guys I have no doubt when the time comes I'll be back to see you again.
Tennelle and the team at City were very helpful, informative, and understanding of our unfortunate situation. Would definitely recommend them to family, friends, anyone! Thank you for everything
Tennile and her sales manager took the time to find what I was looking for and delivered it within a week! I actually was also talking with other sales people from other dealerships and they claimed that it would take 3-6 months at least to get my Jeep because of the global chip shortage. They didn’t seem to have any real interest in finding me what I wanted. I also had the pleasure of one of those salesmen seeing me with my new Jeep! Don’t judge a book by its cover! He saw me driving a 25 year old beat up Pathfinder, in 30 years I’ll be driving an old Severely beat up Gladiator looking for a new one again!
This is my 6th vehicle I have purchased from City Chrysler. They always go above and beyond to help you. My inital contact with Miller to pick out the vehicle I was looking for, then off to financing with Troy and finally Dave to help me with test driving the vehicle and giving me all the info on the vehicle of my choice. They are all amazing and I would recommend them to anyone looking for a vehicle. Keep up the great work guys you know I will be back when the time comes. Love this truck so much!
Mason was very helpful with explaining all the details of the vehicle that we purchased. I would refer anyone looking for a vehicle to visit City Chrysler.
Mason was attentive and answered all my questions regarding a used SUV that I purchased. Bought from out of town, which meant working out a deal ahead of time to avoid wasted time on multiple trips. The vehicle was exactly as described. Mason under promised and over delivered on one of the options of the vehicle. Good deal and would recommend.
David was nothing but helpful in making sure I found the car that suits me! Very attentive to the specific details and always had an idea in mind that could potentially work! Don’t think I could of asked for a better salesman!
We were moving to Medicine Hat from Osoyoos BC so thought what the heck might as well buy a new truck in Medicine Hat. NO PST. So looked at some vehicles and contacted Dave who was very helpful. I advised him when we would be in Medicine Hat house hunting trip and met up with him Tuesday morning. He showed me the trucks that might interest me, I picked out the RED PEARL RAM 155 CLASSIC WITH THE HEMI. I.had given him the particulars of my 2021 Chevy Colorado trade. He gave me a $$ figure and I said I will call my wife to make sure that is ok and then when my said concurred with me the deal was done. I would say 15 minutes TOPS. We knew what we wanted and what we wanted out of the Chevy. Dave got all the paperwork done, signed sealed and off I went. I was busy the next day so Thursday morning we picked up the NEW RAM, with the newly installed RUNNING BOARDS AND MOPAR TONNEAU cover. This was truly the BEST I have ever felt dealing at a car dealership. There was NEVER any pressure from Dave, he was VERY KNOWLEDGEABLE about everything and he gave us the best handing over the keys to us I have ever had. He sat and patiently explained all the CarPlay, phone hook up and what all the little gadgets do. WE WERE EXTREMELY IMPRESSED. Thank you to Dave, his Sales Manager, the Parts fellow and also Troy the Finance guy. Everyone was very nice to deal with.
Dave sold my husband and I our new 2021 Jeep Grand Cherokee and we couldn’t be happier! We are new parents and needed a family vehicle and he helped us find the perfect one. Dave and the staff at City Chrysler helped us get the best deal possible and are so friendly! We highly recommend purchasing your next vehicle here
Worked with Travis H, and he has went above and beyond to help us make the final decision on a SUV for our family, answered all my questions in a timely matter! Would definatly buy from here again
I recently purchased a Grand Cherokee from City Chrysler. Dave was amazing! He answered all my questions and made sure I was aware of and understood all of the vehicle’s features. He called to see how I liked my Jeep and to see if I had any questions, which i did. Instead of just telling me what to do, he got in a Grand Cherokee on the lot and sent me a “how to video”! Our daughter had purchased a Jeep from him earlier this year and had the same great service! Thank you!
Shelley in service always takes great care of me when I come in to have my Jeep serviced. When I need a quote she does it in a timely manner. Wonderful customer service!
Dave is an awesome guy & salesman.we upgraded our van and got exactly what we were looking for Troy in finance gave us a great deal All new management and staff at City Chrysler (in Medicine Hat) who were great to deal with.if you're looking for a used or new vehicle head over there. Two thumbs up
Travis H was awesome. The most relaxing and enjoyable vehicle purchase I’ve ever had. Travis is knowledgeable about his products and very efficient when saying he’ll do something for you. Carefree experience at City Chrysler and the first time we’ve purchased a vehicle from there, but we’ll be back. Thanks again Travis, it truly was a pleasurable experience.
Travis helped us finding the perfect truck to meet our needs. We traded in our 2013 Laramie which they gave us more for our truck than we dreamed of getting. Awesome customer service! Travis went through the truck with us well set up our phones. Travis made our experience positive as well stress free. Best deal in Medicine Hat!
We just got our new van from City Chrysler and Travis H was such a huge help. He was super honest and approachable and we are both so happy with the experience!
We met with Mason at City Chrysler, after checking out a used vehicle we found online for our daughters first car. He was knowledgeable, attentive, friendly and courteous. Best of all, they met us at a price that was right for us, and were accommodating every step of the way. Mason also introduced me to many other staff, as well as the Service Department, all kind and friendly folks. Overall, we would highly recommend City Chrysler!
Our experience with Dave was amazing! He was very friendly! Also helpful with all the questions we had We went in with a tough request but everyone came together to make it happen! We will definitely recommend them to family and friends! And we are looking forward to working with the dealership in the future!
Purchased my new Wrangler 4xe from Dave and had it delivered right to my door here in Calgary the next day! Dave helped us get exactly what we wanted and everything was organised super fast.
The service department here is amazing. The wheel on my Grand Cherokee came completely off while I was traveling from Calgary to Winnipeg. I had it towed to City Chrysler. Due to lack of inventory, finding another wheel was an ordeal - to say the least. Bill Hatter, the Manager of the Service Department, as well as the General Manager Warren Klein went above and beyond typical expectations. They made dozens of phone calls, checking every shop from here to Winnipeg until they came up with a solution to get me back on the road. The whole team was incredibly empathetic to my situation - a girl and her dog stranded on the Trans-Canada Highway. They went out of their way to be accommodating to not only me, but to him as well. All of the people here made us feel welcome and were very reassuring. If I resided within the community, these are the only people I would entrust my vehicle to.
Had Travis Huck as a salesman, very knowledgeable and friendly guy. Answered all my questions and made sure I was 100% happy about the deal. Highly recommended place!
Purchased a truck from City Chrysler last week. The overall experience was great. From my inquiry to internet sales to then sales/ finance and finally the vehicle being delivered everyone involved did a phenomenal job. Honest, kind, easy going and straight forward staff. Highly recommend.
A BIG shoutout to Travis Hauck for all his and the rest of the teams help in getting me into an AWESOME red 2500 RAM. I sincerely appreciate all of the help and effort!
Mason Fischer was a great help. I had an idea what I wanted and he made it happen seamlessly. Mason was upfront and honest. Great experience and will definitely talk to Mason when I need my next vehicle.
We bought a new 2021 Bighorn Ram during covid, and appreciated the extra touches of service. Inquiries were made initially by text and phone conversations and we never actually entered the lot. Mason brought vehicles to us to view and test drive. It was a pleasure to deal with him, honest, fair and an easy going knowledgeable salesperson. We would highly recommend his services to you! We are happy customers!
Friendly and knowledgeable staff. Very willing to accommodate schedules and provide excellent service to make for an enjoyable experience. Mason was very professional and not pushy or overbearing.
We just purchased a 2019 Dodge Grande Caravan from City Plymouth Chrysler in Medicine Hat. The staff there were all very friendly, professional and helpful from the service dept, accounting dept, sale dept to the general manager. They went over the vehicle and all accessories in great detail. If we had any concerns, problems or needed more info they said to call or drop in immediately and they would assist us. Also they had no problem taking our older vehicle in trade. I would recommend to anyone to go there for their vehicle needs. Trevor, Travis and Warren were awesome to deal with. Thank you all for your assistance. Bob and Deb Ross.
People there are nice but did not provide or hid information from me resulting in a regrettable purchase on a remote buy of a 2015 used vehicle.when asking to go over details any dents, scratches, issues with the car (we tried a face-time but quality could not reveal what I easily found in person).
They identified: - chip in window - crack in cluster. - seat belt buckle damage. - we confirmed close up of small scratches and dents that I found from pictures.
They failed to reveal which I easily found with a 2 minute inspection: -rip in seat - deep scratches on rear view mirror - rust and large chipping on door sill (picture) - oil leak (they worked on front suspension) (picture) - bad ripples in panel on body - headlight bulb burnt out (perhaps it was working in the 5 hours they had it before delivery) ? - many more chips and dings that were note worthy not mentioned. - hood riddled with chips
like I said people seem nice, upon reflection after the purchase, felt like they were just trying make a sale at any cost. I guess it was my fault for trusting them to reveal problems on the vehicle which I thought could be easily identified (see pictures).
Dave was great to deal with, very helpful from beginning to end. Very knowledgeable, was able to answer all our questions, and if he didn't know the answer he went and found it for us. Took the time to go through all the features, and there were a lot! Also gave us his contact information if we had any questions. We love our new to us truck!
Mason was really friendly and helpful during the whole process and it is greatly appreciated. Even called a few days later to check in on how it was going with our 2010 caravan purchase.
If you’re looking for a sales person that would be giving you the best deal and working with you then you’re at the right spot. Mason worked out really good deal for me and I thank you Mason for that! Professional, on time, very specific person. Called him couple times after 9 and he still helped me out!
I had an AMAZING experience with this dealership! Everyone was so nice. Dave and Darcy really made this process that can be so difficult such a breeze! I HIGHLY recommend this dealership to anyone. Thanks again guys I will be back the next time that I am looking for a vehicle!
Dave was great to deal with he listened to what we needed in a vehicle and pulled up in exactly what I asked for and even though there was a few bumps Dave an Darcy did everything they could to make sure my husband and I got the truck we wanted! Great experience all around thanks again guys
Warren, Dave, and Darcy were fantastic to deal with. Quick, easy painless process, would highly recommend City Chrysler to anyone looking for a new, or used vehicle.
I was looking for a Vehicle to get my self around in while i was up north working. I was shopping around and found a Jeep Wrangler in Medicine Hat that was well priced and my sales man Mason was very helpful on being able to get the vehicle up to me.
Just got a new Dodge Ram 1500 from City Chrysler. John at the dealership helped me with everything and made the process very easy. This is definitely the dealership you want to do business with if you're in Medicine Hat.
Had a great experience working with Mason from this dealership. We purchased an F-150 and we are located in Calgary. Their staff happily gave me many options and we were able to meet in Brooks to make the sale. Mason was quick to answer any questions and was very helpful along the entire buying process.
My husband and I went to see Dave Seney at City in regard to a vehicle and he was great from the very beginning. Was knowledgeable, thorough and communicated very well. We never had to wonder what was going on with our purchase. We were very impressed with his professionalism and will definitely return to purchase another vehicle in the future. Thank you Dave!
John and Darcy were great to deal with. They made everything so easy and I got to drive my Jeep home the same day. I would highly recommend going to see the guys down at City Chrysler if your looking for a great deal.
David was great to deal with and found me a truck that is fantastic for me and the family. Measures they put in place for COVID19 were amazing as well. I was able to test drive what I wanted without having to go into the dealership. Great experience and will see him again if I ever need another vehicle!
We wanted to thank Mason and the great staff at City Chrysler for the wonderful and professional service. They went above and beyond to make sure we were happy!
By far best experience I ever had buying a new vehicle I've been to alot of dealers all of them are pushing but at City Chrysler Dyllon the sales rep was understanding and not pushy I told him what I want it and he went above and beyond got the vehicle for me and Darcy the Finace manager went above 100% with all the paper work I highly recommend these two guys at city
Very pleased with my salesman Mason he was helpful and outgoing with the process. If you are in the market for a new vehicle be sure to look for Mason!