Claire's

Great spot for first piercing for baby. Friendly expert, clean and professional.

Stop in this store with my autistic sons, because one of them seen thathe ty babies were buy one get one at 50% off. Got to the till and lady says 53 and change. Shocked we asked how much it was because there was no tag on it. I went to get a different one and my oldest son was still standing there. The manager was very rude and said you should have looked at the price first. My son walked out. I went back and asked her about who said it. Manager said she did, then continued to argue with me when told she shouldn't be so rude to customers. Told her I was calling head office and she said go ahead I dont care. This is a store I will NEVER shop at again. If you have special needs kids, please take somewhere else as this store doesn't care how they treat them

I was shopping for a little cousin, walked in, didn't see anything she would like, walked out. Claires employee followed me around the mall and then stopped me just before I left the mall and asked me to empty my pockets and accused me of stealing in front of a lot of people at the mall.very embarrassing.when I empties my pockets there was nothing but my wallet, and an old receipt.employee just walked away, didn't even say sorry.

Nostalgic. Fun to visit and indulge my inner child:)

Another Claire's that has terrible customer service. My daughter pierced her ears at Market mall, but noticed it was crooked so we decided to go to Sunridge since it was closer. The employee there told us that she can't do it, but we have to go to Market mall which is understandable. I asked her if we only needed the pink slip and she said yes, that's all we need. So we went back to Market mall and were told we had to bring the physical receipt and a pink slip. We were also told we could go to any Claire's as she knew Market mall was a far from us and to remove the earring for 48 hours. I called Sunridge the next day and had the same employee from the day before to double check so we wouldn't have to waste another trip down there and once we mentioned that the manager at Market Mall said any Claire's could redo the piercing, they finally agreed to let my daughter pierce it there and that she only needed to take out the piercing for 24 hours.and that we FOR SURE only needed the receipt and pink slip. Once we got there, it turns out we had to bring the piercing back to exchange it for a new one so she could get it re-pierced. We were so annoyed we just paid for another pair of earrings. Not only did we specifically ask what to bring to the store, but they even confirmed what I said and when we got there, we were still missing something vital to get the re-piercing. I thought Claire's was a franchise? Shouldn't you all be trained the same? Yet 2 different stores offer 2 completely different set of information.

And today, once my daughter got her ears pierced at another location, the employee there said the earrings she chose were a part of a promotion, yet when we checked the receipt, we paid way more than we thought. We went to Sunridge again, only for the cashier to say earrings are final sale when no where did they say it was and the receipt never said such things either. So I called another location, and they said they could return it for us and she's not sure why Sunridge said no. This is the second time another Claire's has called the Sunridge Claire's location lazy and I 100% agree. It's amazing how y'all continually disappoint each visit.

Got a second piercing and it was a great price and painless

Beautiful stuff for kids and girls free parking free handicap parking handicap enterance good customer service sales reps very helping.