CLS Landscape Supply

If time line is important to you choose another provider. They are unable to meet their own deadlines.

After waiting 48 hours past the delivery time they provided I was informed my material would not be delivered for another 72 hours. 5 days after the promised time.

On top of late delivery they delivered the wrong material, forcing another time line delay.

Save yourself the stress and don’t bother.

Rock is great and yard staff is wonderful but sadly the older lady as administrator staff is a hit or miss if she is rude with attitude or not

The older blonde lady at reception is absolutely rude. This is enough for me to never return and to spread the word to avoid her

Ordered rock to be delivered. No one came, no apologies from company for the no show, no contact made to reschedule! I had to reach out to see what happened and was told "it was supposed to be delivered yesterday" - awful and highly unprofessional.

Over 2 years ago, we were looking to have a deck built. When engaging with contractors, we were sent to CLS to look at materials. CLS approached us with the pitch: 'whoever builds this will inevitably have to come to us for the supplies. Why not have us build the deck and cut out the middle man' sounded like a reasonable pitch.

I thus contracted CLS to design and build the deck. What a mistake: -/

CLS quoted us over $130,000 for the design and construction of the structure. The experience has been horrible. It is now over 2 years and the deck has yet to be completed. We have had to constantly hound them to show up, do the work, and clean up the site when they leave. Over the past two summers we have constantly worried about the kids getting hurt due to nails, shards of metal left all over the lawn, and piles of construction materials left around the site.

When we complained about the shabby work, CLS took the position that our expectations were too high, so we contracted Mike Homes Inspection services to review the work. The inspector came back with a long list of safety concerns, sloppy work, and building code violations. CLS's position was 'the inspector is not qualified to comment'. So we hired a professional engineer to review the inspector's work. The engineer confirmed that the deck was structurally unsound and needed to be fixed. CLS's response has always been, 'we are losing money on this project, please pay more than the contracted billing milestones or we will not do anything'. Finally, Rocky View County inspected the deck and identified building code violations and have deemed the stairs and landings are not safe to use.

CLS's response is 'we built this according to the design that the subcontracted engineer provided', please pay to have it redesigned and rebuilt. The design was provided by a firm that CLS chose and CLS paid for (we were not involved, other than to say. 'ya, that captures what we are looking for')

We have paid CLS over $100,000 and we are left with a deck that we have never been able to use, is a complete mess, and has been deemed unsafe to access. We have never delayed any payments and we have paid more than the outlined billing milestones (our mistake).

We now only have one choice, rip down the deck, have it redesigned by a professional builder, and sue CLS for the redesign and rebuild.

If you are considering CLS for a project, ensure you have the contracts in place (like we did), ensure you have good lawyers, and be ready for a long unprofessional engagement that will inevitably end up in court. Better yet, look elsewhere for a professional company that focuses on construction, not supply.

If you are a builder using CLS's supplies, ensure you do not send your prospective customers to CLS to review material options. You may end up being cut out of the project. Better yet, consider getting your supplies from a vendor who will not try to cut you out of your projects.

Horrible horrible rip off rude people running this organization my neighbour had sand delivered from these people last week I called to order the exact same thing I was told I was trying to pull something! They wanted to charge me 300 dollars more from the Cochrane location and 209 extra from the Bearspaw location. They accused me of trying to pull something what a joke! I have an invoice from them right in front of me from my neighbours service last week they are terrible business managers extremely unprofessional and rude! I will never use them for anything will will advise everyone I know not to use them they scam!

Great selection, and fantastic service, had a snafu on website and a simple call sorted all out.

Reasonably priced, and fast quotes. Did fantastic work and have great selection of materials right on site.

Stopped by yesterday looking for rocks and slabs to use as a basking spot for my son's reptile. The lady there was super helpful and together we found just what I needed. Unfortunately, I didn't get her name, but she is a definite asset to this business. Thank you!

Online ordering was simple, follow up call from their friendly employee was great.
Delivery happened on time and they placed the bags exactly when I asked.
Can’t ask for much better than this.
I’ll be using CLS again in the future.

It is more than a pleasure dealing with everyone who works at CLS in Cochrane, all of the staff is always friendly and helpful, being a local small business it is awesome to find another local company that I can give my business to and one that I look forward to going to.
I highly recommend CLS for any and all your landscape supply needs.