31 December 2023 18:32
Can’t recommend this dealership enough! I drive here from Calgary for my oil changes/maintenance because I find their team is way quicker and friendlier compared to other dealerships I’ve been to. Everytime I drop my Jeep off for an oil change, it’s ready within 45 minutes compared to having to take a shuttle and come back to pick up my vehicle hours later or the next day as with other dealerships I’ve gone to.

I also bought my Jeep from Cochrane Dodge a few years ago and found the experience really good from everyone on the team!
18 December 2023 15:25
I had an excellent experience purchasing a Jeep Wrangler at Cochrane Dodge. Andrew and Tanner were fantastic throughout the whole process!
24 November 2023 19:52
Great service from Dean and Tanner. Both were understanding, honest and reliable. Hard to find good people like this in car sales.
24 November 2023 3:59
Buying truck at Cochrane Dodge was amazing experience, thanks to Alex and Tanner for making this as easy as it goes. Highly recommend.
27 October 2023 10:27
I would like to take a moment to express our sincere appreciation for the exceptional experience we had while purchasing a Jeep Grand Cherokee 4xe from your showroom. It was truly a pleasure, and we would like to give special recognition to Dean for his outstanding service throughout the entire process. Dean demonstrated great patience as we considered various options and all our questions thoroughly, providing valuable insights that helped us make a perfect decision. The professionalism and dedication to ensuring a smooth purchasing process were remarkable, and we never once felt pressured or rushed.

The seamless and efficient handling of the paperwork and the explanation of every aspect of the purchase made the entire process stress-free.

We are delighted with our new vehicle and the overall experience at Cochrane Dodge, and I would not hesitate to recommend your showroom to our friends and family in the future.
21 October 2023 2:27
There’s not a whole lot of positives in life. One things sure, Brett the Knizzler, has proven time and time again to go above and beyond.

You got yourselves a fine young lad in him.
12 August 2023 13:01
Very happy with our experience. Rick made us feel comfortable buying a used vehicle from the dealership. He was honest and friendly! Would recommend him to anyone looking for a vehicle!
20 July 2023 18:24
It was amazing, I had the nicest and most honest salesperson Andrew, they bought my vehicle from me and the process was so easy! This young man is respectful, honest and of high integrity!
08 July 2023 11:53
Very happy with our experience at Cochrane Dodge! We worked with Jon as our salesman and he was so personable and knowledgeable. We also did the financing with Tanner who was equally as helpful. Would refer their services to anyone we know who is in the market for a vehicle.
03 July 2023 6:19
The General Manager initially said they would have a meeting to determine whether or not they would have a lottery to decide who who would be able to purchase a Demon 170.
Now, they said they are not sure since there are a limited number of Demons being produced.
I told them it will be short term gain for long term pain. They will lose their bread and butter customers for a one time money grab to the highest bidder. We bought a brand new 2019 Jeep Cherokee from them.
We wont be back!
26 June 2023 22:45
Dealt with Andrew, Adrian, and Tanner, all really good guys! Couldn't ask for an easier purchase experience, will definitely be back when the time comes to upgrade. Thanks again guys!
20 June 2023 17:40
Alex helped me buy a new Dodge Durango 392 he was very helpful and recommend his services!
I always look at Autotrader and dodge always has sales on their vehicles
21 May 2023 20:29
Just picked up our new 2500 Laramie Cummins, great experience, great team! This is our second purchase from Cochrane Dodge, it is worth the drive.

If you are looking for a salesperson with awesome knowledge and attention to detail, reach out to Dominique Richardson!
14 May 2023 23:18
One of the worse dealership to work with
They confirmed the price over the phone for the car called us two times that we can make a deal plz come we drove 45 min once we their now they said we can’t offer that price that being offered to us already

Wow so they just want us to come drive their so they can convince us to pay 600 more that what was being offered worse dealership not recommended to anyone
31 March 2023 22:18
My husband and I had a fabulous experience dealing with Dominique on the purchase of our 2022 Durango. She was accommodating, extremely responsive to messages, and made the purchase fun. We would definitely purchase from her again. Thank you to everyone at the dealership who helped accommodate my husband’s last minute service request to get us on the road and back to Calgary!
13 March 2023 21:22
Purchased a brand new vehicle back in September. Was told by the sales associate I would have my first oil change free of charge, there would be no issues. I emailed the sales associate, along with the service department to book this oil change. Was ignored. Never contacted.
I'd advise in the future if you're going to give someone your word, keep it.
02 March 2023 17:31
I just purchased a new truck through Andrew (sales) and Tanner (financing). Do not let the reviews fool you.they are even better in person. Andrew was extremely friendly and relatable, he took his time and was thorough every step of the way. Explained to me options I didn't even know I had. Completely transparent with me. You can tell he takes great pride in finding the perfect vehicle for you, and his work. As a tradesman, those qualities speak to my heart. Tanner was also very thorough and patient with the financing portion. As anyone knows, that step of sales is a lot of back and forth to get what you really need and weed out what you dont. He helped save me a significant amount on the new truck. Did I mention they were very welcoming of my Aussie Keeper invading their offices and dealership? No shortage of treats for him that day. All in all a very satisfying experience from both gentlemen. They streamlined the process and listened to my wants and needs from top to bottom with no extra bs. Keep up the great work fellas!
26 February 2023 17:22
I took my Jeep in for a routine oil change and tire rotation. They quoted me $265 originally and even had me sign the paper copy of said quote. I wanted to pick the Jeep up after hours because I work until 5 everyday, and they first didn't get back to me and then I phoned the main reception and said I couldn't even pay for the service or pick up my Jeep through them. So I had to come back the next day and then when I went to pay they said the oil change and tire rotation was $325. I was shocked and told the lady what she had originally quoted me the next day and said Jiffy Lube won't quote you one price then charge you another after they already did the service and you're stuck paying it. She argued back that every vehicle is different and they don't know how much oil each vehicle is going to take - which is funny considering they are a dodge dealership and you can look in each manual. Needless to say won't be coming back anytime soon to get my vehicle serviced here.
11 February 2023 17:15
Just a short note to say thank you to Doug in the parts department, he really come through and helped us with the warranty on our pickup tires, a real gentleman and very helpful, Cochrane Dodge has our business now, due to Doug and his commitment to this customer:)
09 February 2023 2:37
I have been going to dodge Cochrane for a year servicing my Jeep and it has been a fantastic experience every time! Highly recommended!
31 October 2022 7:04
This dealership definitely deserves a 5-Star rating! My vehicle buying journey went in another direction, but my experience with the dealership was great! Even though I did not purchase a vehicle with them, I feel it is important to write a review out for them!

I dealt with Rick in the sales department! He was extremely professional. Very kind. Very patient. He was still in training when I met him at the dealership. If he did not have the answer right away, then he would find out as quickly as possible. He was very patient in showing me several vehicle until I decided I wanted the Wrangler! He was very capable in handling my indecisiveness. Professionalism was great. Communication was great (even called me outside of his working hours). Knowledge was good, but he was still learning.

I did speak with Tanner in the finance department. He was able to navigate my financial background great! He understood my situation clearly. He was not at all overbearing. He was very informative. He accepted my deposit for the Wrangler and proceeded with my application. He was more than understanding when I decided to cancel the application. Joanne in the finance department quickly reimbursed my deposit.

Overall, the experience was great! There were a few moments that I felt a little pressure, but nothing overwhelming. There was a definite desire from the team to help me get in to the vehicle I wanted. They wanted to have everything done as quickly as possible.

The dealerships was very clean, great washroom facilities, a large vehicle selection, and very welcoming receptionists. However, the waiting area was on the opposite side of the sales team’s offices. I waited for several minutes for Rick, because he did not know that I was there waiting. As well as I did not know he was available until he texted me to find out when I would be arriving. I think it would be more beneficial to have the waiting area near the sales team so that they are able to see when someone has arrived or is waiting.

It did not have the typical dealership feeling that the city dealerships had, but it did have that small pressure feeling to get the deal started. Again, I believe that was due to them being eager to help!

Undoubtedly recommended!

Thank you Cochrane Jeep Team!
- Tyler Galbrayth
28 October 2022 15:31
A week ago I posted a rating of one star.
I was so frustrated with the service I was getting.
Since then, the matter has been resolved to my satisfaction.
An apology was given.
The car part was replaced.
Thank you to Adam for the great service.

I am content and the car works great;)
10 October 2022 13:41
The sales person Andrew was great to deal with and listened to the parameters of what I could do, and stayed within that. He was very knowledgeable and did not push me in to signing anything. Tanner was great on the finance side as well and took the time to fully go through the process and details. I highly recommend purchasing a vehicle through these gentlemen. Great experience!
03 September 2022 10:33
Anybody can sell you a car, but not everybody will take care of you after the purchase. That is not the case of the Cochrane Dodge. Their sales and service are simply outstanding and this is why.
In May, after a long waiting period I picked up my Gladiator Mojave. Four days later I discovered a tiny cut on the steering wheel, almost impossible to see, unless you press it. Long story short, general manager Rob Pfiefer took care of me and few weeks later I had the steering wheel replaced. I am most impressed by this business, this is the second Jeep we bought here and definitely not the last one. A big lesson to be learned for the rest of the industry in the Calgary area!
So if you're looking for honest approach and professional decency, take a drive to Cochrane, you won't be disappointed. I wasn't.

Thanks to the whole team

Cheers

Martin
23 July 2022 23:54
When you’re far from home (4500km) and you have vehicle troubles it can cause significant anxiety! We had such trouble, thankfully not serious but the guys at Cochran Dodge Ram treated us with such kindness and care that I wish they were our usual dealership. We had no appointment but called them up and spoke with Service Adviser Jake and Technician Chris right away. They put our minds at ease and invited us to come in right away. An hour later we met both these fine gentlemen who quickly assessed and resolved our issue. Did I mention this was a Saturday morning! Can’t thank these guy enough for outstanding service! If you’re in the area of Cochrane Alberta and need help you’ll get treated royally at Cochrane Dodge Ram service! Thanks again!
16 May 2022 11:29
I bought a 2019 Ram Promaster from this dealership. Everyone was absolutely fabulous from the moment I walked through the door. Big shout out to Joanne for being especially great. Awesome experience overall.

.
19 February 2022 22:28
Great ppl funny manager Adrian. Dealt with Andrew (salesman) and Joanne (financing). Both were lovely to work with. Traded 2017 sonata for 2017 Highlander. Management massively lowball the trade in value in comparison to a private sale value. But it was to be expected which I didn't mind seeing they are there to make money. Fast, easy simple transaction got everything done in 3 days. If you want compitend fast and friendly ppl for your next purchase of vehicle I recommend them.
18 February 2022 0:38
Doug at the parts department is quick, friendly, funny, and helpful. If I could give more than 5 stars I would he deserves it.
29 January 2022 2:14
Cochrane dodge service department exceeded my expectations beyond what I thought possible! Damian Lexington went out of his way to find a solution for me, make me feel confident I was not alone in my circumstance and assure me that every possible effort would be made to get me on my way!
Chris the technician was amazingly efficient, extremely knowledgeable and helpful! He knew right away what needed to be done and knew exactly what to tell me to keep the problem from reoccurring!
The friendly, genuinely concerned and extremely helpful attitude of these two employees is the reason I an giving the highest possible rating to Cochrane Dodge Service, without a doubt!
They are truly a step above the rest!
Thank you Cochrane Dodge Service, Damian and Chris for giving the kind of excellent customer service other dealerships should strive for!
21 January 2022 7:01
One of the best experience of my life dealing with Andrew Gebbie and Joanne Gau, such an amazing team definitely recommend Cochrane Dodge. Aren’t pushy like the other dealerships 10/10
19 January 2022 7:52
I had the best experience with Cochrane Dodge, Jeep and Ram! Doug Marr helped me out when I was in a pickle! Doug went above and beyond!
15 January 2022 16:24
Don't trust this Dealer, they play game with customer, asl you driver license credit card information, but add too many options fee.
Why not go to big dealer? This dealer group owner needs to train the manager, or need new manager.
06 January 2022 7:20
This was my first time purchasing a vehicle and the team at Cochrane Dodge made it a great, stress-free experience. Dean in Sales made sure to go above and beyond to ensure everything was ready to go and made sure my experience was a memorable one. He was incredibly informative on the vehicle I decided to purchase. Tanner in Finance made understanding payments and setting everything up, stress-free through being incredibly thorough in going over statements. I would recommend them, they were knowledgeable, patient, friendly and easy to work with. There was no pressure to purchase. Kudos to the entire team! I would recommend Cochrane Dodge!
03 January 2022 17:17
I don't recommend this car dealer.don't have sincerity and credibility.always play customers with price games. When you agree on a price, their sales manager or GM will increase mandatory additional consumption.if you want buy Ram, go to Calgary big store, this dealer small, manager is need more traning.other side toyota store is good service.
03 January 2022 11:48
I dealt with Tanner in finance. I really appreciated his knowledge and professionalism, the time he took to get the best interest rate for me, and his communication with me through the entire process. I look forward to working with him again in the future!
23 December 2021 8:15
Sales person Andrew and finance person Joanne were very good to work with, very honest! Smoothest transaction/purchase ever made! Highly recommend Cochrane Dodge!
04 December 2021 9:15
I recommend driving to Cochrane to purchase your new or used vehicle here. David was great to deal with. You get a delicious pie just for test driving a vehicle. Joanne will work hard to get you a good interest rate. So head out to Dodge in Cochrane. You won't be disappointed. We are loving our new but used SUV. Thanks.
29 November 2021 0:48
In March 2021 I decided to get a new vehicle and went to Cochrane Dodge to see what options I had to trade in my 2018 Jeep Wrangler. I had great experiences with their service department from before and one time I had a Dodge Durango GT as a service loaner so I thought to look into getting one of those. Luckily for 2021 Dodge gave the Durango's interior a complete upgrade and it was love at first sight. Andrew, our sales representative was very helpful and even found a matching vehicle to my needs in Ontario but by the time we decided to proceed with purchase that vehicle was sold so went with a factory order. Andrew kept me up to date with the order and the vehicle after 2 weeks was already built and a few weeks later in early April we picked it up. Overall my experience with Cochrane Dodge was very pleasant, everybody was very helpful and nice during the whole process which was very easy and trouble free. I look forward to seeing them in the future when it comes to my next upgrade.
06 November 2021 20:48
I had a great experience purchasing my Jeep Cherokee North from Cochrane Dodge. The sales Rep Andrew that I purchased from was great and really worked with me to ensure I had the best deal possible! Very grateful for my new vehicle.
19 October 2021 17:13
Cody and Joanne from Cochrane Dodge are amazing. They treat you right, talk to plainly with out trying to force sell you and gave us an apple pie. I would recommend Cochrane Dodge to anyone looking for a new or new to you vehicle.
16 October 2021 4:30
I have nothing but good things to say about my recent experience buying a used car. Andrew (Sales), Tanner (Finance) and the rest of the crew did a great job. I would definitely recommend them.
21 August 2021 11:47
I recently bought a used Nissan Pathfinder. The Sales Associate Andrew is very nice, polite and knowledgeable. He responded to all my questions and concerns in a great positive manner and with lots of knowledge. Even though I live in Calgary it was definitely worth the trip to Cochrane to deal with such a good person in Andrew. Joanne was good too and very prompt when she needed to respond. We are a proud Nissan family thanks to Cochrane Dodge.
13 August 2021 16:23
I had an appointment to go look at a car today. They asked us to deal with numbers before we were able to even look at the car. We later went out to see it but he couldn’t unlock the car. He then got another set of keys and those didn’t work so in the end we didn’t even get to see the inside of the car. They said we won’t be allowed to take the car for a ride unless we set $2500 as a deposit. We came all the way from Calgary and couldn’t even look at the car properly. We called earlier before we came and he said he would have the car ready but it was not ready.
11 August 2021 1:51
This is one amazing dealership! I called inquiring about a new Ram and right from the start Dean Yawney took care of me like I was part of the family. His attention to detail and his knowledge of the vehicle was second to none. That is when I decided to purchase the new truck. Then I was introduced to Tanner Deitz. His expertise in financing my new truck was also amazing. I had set a monthly payment that I could afford, not only did Tanner Deitz meet that payment he came in 100.00 dollars less and that included the protection package I wanted. These guys really know their stuff and I highly recommend Cochrane Dodge for your next vehicle purchase! Thanks again guys for making my dream truck a reality!
23 July 2021 4:35
Andrew was an amazing Salesperson. Very friendly, knowledgeable and eager to help me with the best vehicle for my needs!
09 July 2021 16:55
Purchased a Jeep Gladiator Mojave today at Cochrane Dodge Jeep Ram and the service was excellent! Andrew and Tanner were very helpful and patient. Great experience overall!
03 July 2021 19:53
Tanner and Andrew were amazing with getting us into a new vehicle! I highly recommended Cochrane dodge, as well as these guys! Very helpful and professional!
20 June 2021 10:09
I got an out of province inspection done here. After the required fixes had been recommended to me Cochrane dodge was happy to install the parts I sourced for the repairs. Additionally, I worked with Mitch on a labour charge that seemed to high to me for the job that was required
02 June 2021 3:38
Hands down, the BEST car buying experience I've ever had! After visiting a few dealerships, I was beginning to feel overwhelmed with the high pressure sales tactics and the sense of urgency in my decision making. Until we met Adrian!
I know many people go in expecting to be bombarded with hungry sales people, not the case here. Adrian truly cared about what I was after and took the time to fully understand my needs. Because he listened, he was able to find me exactly what I was looking for for the budget I was working with! He was extremely honest and made sure I was comfortable with my decision.
Don't even get me started about Joanne in the finance department! A breath of fresh air to say the least. This can be the most stressful part of purchasing a vehicle but it was quite the opposite for me. She was so thorough about the process while keeping things easy to understand. Everything was in immaculate order and laid out perfectly during the delivery of my Jeep, making this whole experience nothing short of perfect!
Thank you for everything, Adran and Joanne (especially the delicious pie)
HIGHLY RECOMMENDED!
31 May 2021 16:47
Bought a 2020 Jeep from Cochrane Dodge> All staff that we dealt with were professional and Andrew, our salesman, was great. Our experience was very rewarding.
John and Karen Beer
19 May 2021 7:04
What a wonderful experience it was with Cochrane Dodge and the sales associate Andrew Gebbie. I knew what I wanted and they did not try to steer me or upsell me on anything else. Received great value on my trade in and I couldn't be happier. By far the most pleasant car buying experience of my life and I highly recommend for anyone.
02 May 2021 5:23
Just an all around great experience. Fair negotiations and friendly staff- they even delivered the Gladiator to my house in Edmonton for me. I will certainly be back here in the future!
07 April 2021 11:30
Never pressured. Treated with respect, like it was important to have me as a customer. Listened to what I wanted and made it happen without a big song and dance. Thanks Dean!
28 March 2021 10:15
We came into Cochrane dodge knowing exactly what we wanted as we owned a grand cherokee before. The staff right from the beginning were beyond friendly and approachable. They got to work for us right away and didn't disappoint. They got us our baby in no time, under budget, and beyond expectations. From finance (Jo you are fab!) to our sales guy Dean (worked your magic!) and finally to the general Manger Adrian. When the bank messed up and took an extra payment on our trade in, Adrian went above and beyond to fix it immediately and unbelievably drove out to our place (we live out of town and it was a snow storm!) to deliver us our cheque. You will not get this kind of service from any other Dodge dealership (trust us we know, we've tried). It is 1000% worth the short trek out of the city! Thank you guys again so much! We are so happy to have our Jeep parked in our garage again!
20 March 2021 19:06
We had a great experience working with Dean Yawney, who made the recent purchase of our truck quick and easy. We also appreciated his follow-up a few weeks after purchase to make sure everything was going well. Great service!
14 July 2020 19:10
The service department is always great and friendly, Damian was very friendly and goes above& beyond in job role! Much appreciated
23 June 2020 16:39
Amateur service advisor. Call them, cannot figure out my vin from their system. Call crowfoot dodge, in 1sec, they figure out.
20 June 2020 23:50
Jason Frigon has been our go to for vehicle servicing for years. Knowledgeable and friendly we will continue to use him for any of our vehicle needs!
19 June 2020 0:58
We’d like to extend our deepest gratitude to the management and staff Cochrane Dodge for fixing and taking care of our Jeep Patriot. Special thanks to Mitch Coppieters for being considerate in giving us a discounted rate and being so accommodating to our concern. Also to Michelle of Service for being so welcoming. Please keep it up!
18 June 2020 9:50
Great efficient service each time I go in. I am always greeted with a smile by Jason. We always know our vehicle is getting treated with the best care while there with him.
15 June 2020 19:49
Went in for bronze detailing, service was quick, staff was nice, but unfortunately the result didn't match what they describe on the website at all. Some parts of the car weren't even touched:/ Not going back for detailing.
09 June 2020 8:03
Great buying experience with Tony at Cochrane Dodge Jeep RAM. Will recommend to friends and family, worth the trip out to Cochrane.
07 June 2020 9:48
Called the dodge service department to get some service quotes and the person on the phone was very polite and eager to help me. When i asked about appointments they were very helpful with fitting an appointment around my schedule. Would definatly recommend the dealership to friends and family.
05 June 2020 23:57
First time dealing with Cochrane Dodge and it was a negative experience. I just bought a new 2020 Jeep Wrangler and was looking for a simple install for a locking fuel door. This job takes 15 minutes! I live in NW Calgary and decided to try Cochrane Dodge since I haven't had great experiences with Crowfoot Dodge near my house. I called 5 days ago and was scheduled in for this morning at 7am by Melisa. I mentioned that I'd like a booking where the install would be completed right away because I didn't want to be shuttled back and forth to Calgary, or stuck sitting in the lobby for hours. She assured me she spoke with the technician, and made a note on my work order to complete the quick install right away when I brought the vehicle in at 7am. I arrived at 6: 50 and when I was checking my vehicle in at 7am, the service advisor told me there are no Technicians available, and that they don't arrive at work until 8am. I was surprised, so I went in to speak with Melisa, who was equally surprised as I was that their Technicians don't come in until 8am. That's not a good sign when staff in the building are not on the same page. Melisa then asked if I'd like to still leave the vehicle there and get shuttled back to Calgary. My answer was no thank you. I left never to return. The thing is, my vehicle has only 1,750 km on it, so it will have a long future of repairs and service ahead. Sadly, I won't be bringing it to Cochrane, which will be a great loss of money for them over time. I've decided from now on to choose the shorter drive for disappointment to Crowfoot Dodge, rather than all the way out to Cochrane Dodge.
23 May 2020 23:11
My husband brought our truck in for a rear and front dif service last month and both Michelle and Melissa were very pleasant to work with. I was very happy with the COVID measures in place and even got to keep the pen!
22 May 2020 15:38
Got approved for a new 2020 Cherokee Trailhawk. Just wow and a huge thanks to Alex Pilgrim and Joanne Gau for their amazing understanding and hard work.
Cheers!
17 May 2020 15:52
Beware of this service center; they did not honor my vehicle warranty.when my engine failed they asked us to produce all oil change records, trying to discredit us, saying we were not doing regular maintenance, which was untrue. They did not diagnose the fault properly, which resulted in a catastrophic engine failure.

Background: In February of 2020, my 2015 Dodge Caravan was smelling rich and running rough, at which time the engine light came on. I had my vehicle towed to Cochrane Dodge Chrysler Jeep, where we purchased the vehicle, to have the issue identified. The technician told us the problem was a faulty starter that they replace. This did not make sense to us, how could a defective starter cause the engine to run rough and smell rich? We picked up the vehicle and paid around $1000 for the repair.

Fast forward 3 weeks later, the problem came back again. I was stuck on the side of the highway and had the vehicle towed, once again, to the dealership. Being that it was a Sunday afternoon, I left all the details, including my cell phone number with the car dealership receptionist.

My wife received a call from the service center on Monday, asking where the oil changes were performed. They had not seen our vehicle since 2018. I called the dealership back to explain we had been doing oil service at Minute Lube. They asked us to produce all these records. Right then, I knew something more serious must be wrong with the vehicle. Every update or phone call back was to my wife, although I told them to call me directly, saying she doesn't know much about cars, they continued to call my wife anyways.

After approving additional work to perform further diagnostics, a service center technician, Damien, called my wife to let her know the engine was hydro locked by fuel and now has a bent conrod. It was at this point he advised us they were seeking approval to replace the engine under warranty.

I continued to call back for a week and a half, trying to find out the status of the vehicle and how the approval was going. Cochrane Dodge finally advised that the work would not be covered under warranty, blaming the fuel system, which caused the issue. Apparently, an injector got stuck open, which caused one of the cylinders to fill with fuel and, ultimately, a connecting Rod to bend.

I asked to meet with the Service Center Manager, Mitch, to talk about the warranty claim. We explained that the vehicle had been at their Service Center three weeks prior with the exact same problem. We know it was the same problem as the vehicle exhibited the same running rough issues, and the starter motor was now failed again. Mich refused to honor the power train warranty telling me the best they could do was to discount the labor by 30% to help offset the cost down to $6000 on a wrecker motor or $10,000 for a new motor replacement. Mitch literally had a smile on his face as he told us this, as if he enjoyed telling us the bad news, very unprofessional. I told him that I would have the vehicle towed from their shop, I had no confidence in their ability to do the job right. In my opinion, they didn’t diagnose the fault in the first place, causing the failure. We left his office as very unhappy customers.

I will never buy another vehicle from Cochrane Dodge, Jeep RAM as long as I live. They will not honor their warranty and will try to do everything in their power to put the blame back on you. I urge anyone considering to buy a vehicle here to seriously reconsider. After the sale is made, you are on your own!

The only silver lining to my story is that I was able to replace the engine in my own garage. The vehicle is back on the road again and running perfectly!
12 May 2020 14:14
We have been dealing with Cochrane Dodge since we moved here almost four years ago and have had a consistent experience. Everyone has been friendly and whenever we need something done the cost of work was reasonably explained and carried out as such. In particular Damian in the service/quick lube department has become our go to guy there as he's always treated us great and ensured a positive experience. Thanks everyone!
03 May 2020 8:28
Last September, we purchased a brand new 2019 Jeep Cherokee Limited from Cochrane Chrysler.
They delivered it by transport at a very reasonable price.
Also, they sent an excellent video via YouTube and still pictures.
The staff were professional, honest and have integrity.
We highly recommend looking for your vehicle at this dealership.
26 April 2020 10:12
This is a great dealership! We get all of our service done on the truck here even though we live in Osoyoos BC! Doug in the service department is the best!
25 April 2020 1:40
On Friday heading off to the mountains we had truck issues when we were past Banff. We were able to make it back to Cochrane before limp mode. They made it a priority Friday morning working every detail to get us back on the road. By noon we had headed out and still got in the weekend of sledding. The dealership definitely went above and beyond for us. It was a pleasure chatting with the mechanic and service staff as everythung progressed. Highly recommend if you need a service in the area.
18 April 2020 6:53
I purchased a new truck here recently and after only driving the truck for a week I had issues with the air ride I took it back in to service at cochrane dodge and a week later they said it was ready to pick up. When I picked up the truck the issues where still not fixed and I was told the parts that I need are backordered and I should drive my truck without suspension untill the parts arrive.after all this I got home I gave the truck a cleaning because the service technician had made a mess of the interior I realized that there was scratches all over the truck and gouges in some of the plastic I contacted service but have yet to hear back. As for the air ride the truck spent half a day a canmore chrysler and has been problem free since then
15 April 2020 8:20
Had a great experience with Cochrane Dodge! They helped us get into a new vehicle replacing the old one that was failing us. Now my family is safe on the road. Would highly recommend Lorie and Joanne to anyone looking for a new vehicle!
15 April 2020 3:29
Just had some work done on my truck and was very impressed with Luke's service both through the dealer and through the body shop they use. I've also had nothing but good experiences dealing with their parts guy Justin and Doug as well Thanks
26 March 2020 15:57
I highly recommend Cochrane Dodge to anyone in the market for a new or used vehicle. I was a little hesitant about buying a new vehicle through a dealership because of poor experiences in the past with other dealerships, but as soon as I saw the photos for my Jeep, I knew it was the one! From the moment I inquired about my 2014 Jeep Compass, to the second I rolled away from the dealership, they were nothing but a delight to work with. Dean Yawney and Joanne Gau were so pleasant and easy to work with, and ensured me that I would be driving away from the dealership in my Jeep. They worked with me make sure I was happy with everything from start to finish. AND THEY GAVE ME PIE! I'm super excited about my Jeep and couldn't be happier with my purchase. Thanks so much guys! I will be back when it's time for an upgrade!
24 March 2020 23:18
At my last service Michelle was polite, extremely thorough and very helpful. Jason and Michelle went above and beyond my expectations, ensuring that I was happy, that I didn't wait too long and my vehicle service went well. Always a happy customer.
24 March 2020 2:26
Just want to give a big shout out to Michelle, Jason, Doug and Don as my husband was on his way to B. C.with dogs in tow and had an emissions problem. Stopped in at Cochrane Dodge and was treated with the best service we have ever received. On the road again. Truly appreciate all of the excellent service and happy faces on a Friday.
21 March 2020 3:18
My wife and I purchased a 2020 ram 3500 longhorn and couldn’t be happier with Dean Yawney (salesmen) and Joanne Gau (Finance). They both made sure the truck was exactly what we wanted and got us a great rate.
09 March 2020 14:21
Just had the most positive experience in buying my new 2019 dodge caravan. Thank you to Laurie Hamilton for going out of your way to help me with my purchase. You went above and beyond customer service. Finance dept went smoothly as well. Thank you Cochrane Dodge for going the extra mile for me.

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