Friendly, knowledgeable, all around great staff. So much stuff in a small space, just wish they were able to open a bigger store similar to their sister-store in Airdrie! Also, I believe all Home Hardware stores are locally owned & operated, and supporting small local businesses is important to me!
Some staff are helpful, yet others can be condescending. Today I was laughed at for questioning why prices had doubled in a six week period. I decided to drive into Calgary instead of making a purchase.
Normally busy, it has what you need if you are unable to go elsewhere. It is much more expensive in comparison to other stores selling the same products. The staff are very helpful and pleasant.
Despite their excellent selection, and knowledgeable staff, they have stuff that's a bit pricey, although I find online shopping to be much more economical. I spent a little time there, and the restrooms are very, very super clean, as well as the store as a whole. Great customer service.
This is a quaint little store. Better yet, the people are amazing! I was looking for wrenches and a glasses cleaning kit. Sadly, there were no wrenches bigger than 7/8ths, and no glasses cleaning kits. However, the kindest lady behind the till ran and grabbed me two Zeiss wipes from her purse. I feel so very blessed and appreciative. So, I can't steal any stars from a place with such fine people working in it. Thank you Lady Lens Wipes.
Rick and the whole staff went out of their way to make our shopping experience the best it could be. We came all the way from Regina SK to get exactly what we wanted. Thank you, Thank you! N