17 October 2023 11:54
Josef repaired my two Rancilio Silvia espresso machines very quickly! Now they are in excellent working order. The walkthrough videos of the work that was done on the machines was a nice touch too.
26 September 2023 5:04
Fantastic! Diagnostic and service was completed same day and I was sent a video showing what was broken before I committed to fixing it.
12 June 2023 22:18
Took care of a multitude of problems with my Breville Oracle Touch. Prompt service, thorough explanation of repairs including video clips of problems. Tips for avoiding future problems and ways to improve my espresso were also provided. Fair pricing (compare it to sending back to Breville).
10 June 2023 15:42
Fast response, thorough repairs, and fair pricing. He takes the time to explain what the issue was, what was repaired or replaced, and how to prevent issues in the future. Dziękuję!
09 June 2023 15:39
Simply an excellent service! Great costumer service, fast and honest service and reasonably priced! Josef fixed our machine within a day, I couldn't be happier.
04 June 2023 2:13
Friendly owner, very quick and efficient, identified the problem and fixed on the same day.
31 May 2023 17:44
Had a 5 year saeco minuto that I though was done for. They were able fix the grinder rebuild the cartridge and completely clean out the machine at a fraction of what it would have cost me to replace it. Very fast and efficient and would highly recommend them!
30 April 2023 2:40
Joseph fixed my Pico Barista machine the same day I brought it in! My machine is 7 years old and has been great for a long time but had stopped working. It needed a new brew unit and he also tuned it up as well. I am really impressed with how fast he gets things done and the overall experience.
16 April 2023 22:21
We brought our 7 year old Jura F7 in for repair and cleaning as it stopped working (board problem). Yosef diagnosed the problem quickly and repaired our machine the same day! Amazing service! The videos he sent us throughout the process were excellent. Definitely doing annual service with him from now on.
11 April 2023 18:41
Joe is the most knowledgeable man in the Espresso Machine Industry! Also, very funny! Trust him to make sure your machines lasts forever. Mine Breville is 7 years old and going strong!
06 March 2023 17:48
I had my Breville Barista Express repaired by Josef. When I called to book an appointment, he got me in the next day and had it fixed and back to me good as new within a few hours. His service was reliable, thorough and efficient. I recommend using this service if you are having any issues with your Breville machine!
03 May 2022 17:42
So happy I found this place! Services was extremely prompt and well priced. Will definitely be back with our other machine!
10 April 2022 16:05
I took my coffee machine to Josef and he fixed it fast and very well. This was the second time I took an automatic coffee maker in and I’m very pleased with the work and the customer service. I would recommend to use him in confidence. He is GREAT!
17 March 2022 19:41
Excellent customer service from Joseph. He provided an explanation as to what the problem was with our Breville machine and had it repaired within 2 hours of dropping machine off. I appreciated his tips on general maintenance and also the quick turn around time with the machine. I had come from out of town and thought I would be making a trip back to pick it up. We’re enjoying our coffee again. Thank you.
08 March 2022 5:41
Took my Breville espresso machine in because water was no longer pumping through it - got it back the same day, and it works better now than it did when it was brand new (better pressure). Price was fair, and Josef really knows his stuff.
13 June 2021 12:43
We just had our Breville Barista Express coffee machine repaired by Josef. The service offered by Josef was fantastic and would recommend to anyone. The service was very professional, extremely fast and the attention to detail was top notch. He was friendly and polite and offered great advice on how to maintain the machine in good condition. Overall the experience was excellent.
02 June 2021 17:38
Recently had our machine repaired, great service was done in one day. Price was very fair.
When I tried using my machine the next day I was struggling with getting the settings right and Joseph took the time to walk me through using everything and helped me get a great cup of coffee.

Excellent service!
01 June 2021 20:56
UNTRUSTWORTHY, BE WARNED. Not forthcoming with the truth, extremely rude, literally told me over the phone:

1. He didn't know Espresso is brewed at 9 BAR's (despite owning an Espresso repair business), and said "I've never seen 9 BARs and I've never used it".

2. When i told him my machine still doesn't go up to 9 BARS, after following his advice on using a finer ground, he replied with "that's what i thought! (was the issue), what do you think i am Breville Canada? "

3. Told me anything above 7.5 BARs is "over pressure", and if i need to produce 9 BARs i have to buy a commercial machine (the machine i bought is capable of 15 BARs as per spec)
27 May 2021 22:35
Josef is great! I dropped off my espresso machine, he made a quick diagnosis and he sent a video with an explanation of issues. I gave the go ahead to be fixed and received a call, within a couple hours, saying it is fixed and ready for pick up. Also gives great tips/advice on machines and maintenance.
22 May 2021 10:51
Josef is awesome! You leave your machine with him, as soon as he gets to it, he sends you video diagnoses, and tells you needed repairs - then you get an invoice total and pick up the machine with payment. Much better than sending my Breville to Montreal, and cheaper! He knows home and professional espresso machines inside and out, and uses high quality Italian parts. Also gives great tips/advice on machines and maintenance.
17 March 2021 18:37
A very friendly environment. A very skilled and professional team. Always completely satisfied when I need their service.
14 February 2021 19:59
Very efficient service. My Breville Oracle was repaired in almost 24Hr turn around. Previously, I had another machine repaired by Breville themselves. It was returned to me in a worse condition and not fixed! I would reccomend and return to Joseph.
12 February 2021 1:13
Josef was extremely professional and specific to ensure the safety of his customers. He was fast and courteous and I would recommend him to anyone who requires their coffee or espresso machine repaired.
29 January 2021 9:04
Highly recommend giving Joesef a call if your machine is broken/needs service. He knew exactly what was wrong just by describing the issue and had it fixed in less than 24 hours. We're so pleased to have our machine in working order - thank you, again!
12 January 2021 9:41
Jozef give us quick and efficient service. We live out of town, so he fixed our espresso machine whist we were shopping, and informed us within an hour that it was fixed.
03 January 2021 17:52
After 10 years, our Breville espresso machine decided to stop working and I was so hesitant to take in for service. After calling around I was told Josef was the best there was. I called Josef on a Monday to arranged for an appointment on Tuesday and I had my espresso machine back in my kitchen by Wednesday night. This is the best and quickest repair I have ever had with any appliance I have owned. Josef is an expert and even sent me videos of his repair work through out the process. Honestly, the videos were the best as I have never before received such a personal service.

If you have an espresso machine that needs a tune up or replacement parts, Josef is your guy. I would also like to mention it is best to call and not email for the quickest response!
28 December 2020 13:39
Extremely knowledgeable. Fantastic customer service and professional repair services. Our Jura is operating smoothly now.
20 December 2020 23:29
After I dropped off my defective Breville Espresso maker, I thought it would be a few days until I heard back from Josef. It wasn't but an hour and a half later that I received the call telling me my machine was all fixed and ready for pickup. So within two hours of dropping the unit off for repairs, I got it back. No saying this will happen every time but it happened to me yesterday. 26-11-2020 Great job and thank you Josef.
13 December 2020 13:11
My Rancilio Epoca E1 stopped initiating the boiler heat cycle, so I contacted Josef on Friday morning, had an appointment to drop the machine off within three hours of the call and had it back, fully operational by midday on Saturday! Amazing service, high quality, fast and friendly. Highly recommended.
26 October 2020 23:31
If I could give 10 stars I would! The service was incredible. My Breville Espresso machine was not functioning. Josef diagnosed the problem within 20 minutes. He had the part in stock and had the whole repair done 30 minutes after I said to proceed. Incredible service and a great affordable price. My highest recommendation.
23 September 2020 18:24
Josef fixed my older Breville espresso machine. He is knowledgeable, professional, and fast. He had the machine retadt for pick-up the next day. He had an itemized bill and sent me videos showing the work he was doing. I was imprey by his commitment to transparency and accountability.
After the initial repair, my machine required further work. He asked me to bring it back as soon as possible. He worked quickly to make the additional repairs. It was obvious to me that he takes his work very seriously and is committed to the highest level of customer service.
I would definitely recommend him for all of your coffee maker repairs.
16 August 2020 23:34
Amazing service. Joseph provided a detailed description, including pictures, of all the issues with my espresso machine and fixed them in record time. Machine looks like new and ready for another 10 years of use.
08 July 2020 2:20
Great service! If I could give more than 5 star for their exceptional services. Highly recommend them for coffee machine and kitchen appliances repairs! Thank you again, will use their services in the future!

Thanks for your help,

Daria, Alex, Olena
24 June 2020 14:39
I brought an old Jura E8 impressa E8 to Josef. He had it running and back to me in less then 24 hours. He provided pictures and video of the internals every step of the repair and maintenance of my machine. It has never run this good. I would recommend him to anyone. While this was my first time going to him it definitely wont be my last!
11 May 2020 19:03
Great experience here. Not only is the service extremely fast but also received a video of the actual parts being replaced and those that needed attention. Would certainly recommend and will be bringing my espresso machine back in the future. Thanks Josef.
09 May 2020 22:29
I was very pleased with the customer service I received with this company. Kept me posted on what was wrong with my machine, it is a 12 year old machine that most places would not work on but he did it with no hesitation. I dropped my machine off and it was fixed that day. The best service that I have ever gotten with my Saeco Odea Giro Plus’s Coffee machine. I recommend anyone that needs there Expresso Machine worked on to take it here to be cleaned and repaired.
04 April 2020 9:27
Exceptional service. Brought my Breville espresso machine, Josef was able to source parts, professionally clean, inside and out and get it back to new. He even took the time to explain what to do for proper maintenance, not what the manual says. I would highly recommend Josef, he is a true professional who clearly takes pride in his work.
05 March 2020 22:24
Super rude over the phone and condescending. Told me he is not even prepared to look at the machine because of its age and the fact that it was bought outside of Canada. All la Cimbali machines come from outside of Canada. Really save yourself the phonecall if you have anything slightly different that needs help. First time I called he didn't even return the call. So SO rude.
13 February 2020 22:13
If you're confused like I was, yes, it is run out of a residence. That being said, I handed Josef a coffee machine that was handed down to me and I was completely unfamiliar yet. Two phone calls later and a video with some diagnostic results, I was back at his house the next evening and he broke down everything he found wrong, what had to be replaced, gave me a tour of the machine and informed me how to take care of it moving forward. Very friendly, very knowledgeable, honest and fairly priced. I will be returning.
28 January 2020 15:14
Today was the second time that I had to visit Josef for my coffee machine. The first time was a few months ago when I had just tried to fire up my coffee machine after it had been in storage for 3 years and then sitting in my cupboard for 2 more. I was unable to get it to work and found Josef on the internet and I'm so glad I did. I dropped off my machine and within the hour had a phone call to tell me it was ready for pick up. It needed a part only because it had sat for so long not being used. Today I returned to Josef because of an issue (all on my part) during the descaling process. Josef quickly diagnosed the issue and had it fixed within 15 minutes. He spent time reviewing what I had done wrong and how not to do it again. Josef is very good at what he does and is very pleasant and professional. I would highly recommend using Josef for any issues you may unfortunately encounter with your coffee machine.

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