Their new business specialist Jody helped me find a new auto and home insurance policy. The experience was fantastic. She made the process seamlessly easy and quick, answering all questions and responses promptly. I would recommend giving them a shout for any insurance needs! Tanya is our insurance specialist now and has continued on with the great experience.
I recently had the pleasure of working with Gerry Rosales for both home and auto insurance, and I'm thrilled with the exceptional service he provided. Gerry's quick and efficient approach to finding the right home insurance coverage surpassed our expectations, showcasing his industry expertise.
Gerry also excelled in securing an outstanding auto insurance policy, demonstrating a keen understanding of the market and ensuring we received optimal coverage at competitive rates. His prompt responses and commitment to meeting our needs made the entire process hassle-free.
What sets Gerry apart is not only his professional competence but also his dedication to customer satisfaction. He patiently addressed all our inquiries with a friendly demeanor, making the experience both informative and enjoyable. Thank you, Gerry, for making insurance shopping a breeze!
I have used Cornerstone for over 7 years now, and my experience has been great so far. Shania helped us out so much in many occasions including when we sold/purchased vehicle as well as our new/old property. She responded to emails in timely manner and was able to meet so many difficult requirements from law firms etc, I highly recommend!
Jody Mercredi was very helpful with finding me a fair quote in a tight timeframe. She was clear, professional and always quick to respond. Thanks again for your assistance.
I've been with Cornerstone Insurance for more than 5 years and I've had nothing but good experiences and stellar service from them. My insurance specialist, Anna, always is available to deal with my questions, she has been proactive in reaching out to me with suggestions and changes to make my coverage more tailored to my needs and, above all, she is very responsive to any assistance that I have needed. It's awesome to still be able to pick up the phone and actually have someone on the other end of the line answer! Anna does.
Great company. I've been with Cornerstone for 16 years and counting. They treat me like family. Gerry Rosales is amazing. Goes above and beyond. Excellent customer service!
We have been dealing with Cornerstone for many years and have always been treated with respect and professionalism. I spoke today with Shania Woudstra as we reviewed our homeowner’s policy, and she’s definitely carrying on that tradition of professionalism. It was such a pleasure talking with her.
As usual, Gerry was very professional and helpful with my changes to our insurance policy for our vehicles. It took less than an hour to get insurance canceled on one vehicle and another insured, this was excellent service, Cornerstone is and has been our go to insurance company for years without any issues, thanks again Gerry, much appreciated. Bryan
My new superstar broker agent, Jody Mercredi, made switching my vehicle insurance effortless, no headaches, and shes a ray of sunshine to deal with. 10/10
Spoke to Jody on April 24 and I was looking for a quote on moving all my insurance policy's. I sent her an email on April 25 with all of our information for all the policy's and I still haven't received anything back.
We moved homes and completely forgot to update our insurance company, Cornerstone. Gerry heard us out, got back to us promptly and had us sorted in less than 4 hours. Absolute top-tier service and we are proud to be clients!
Cornerstone Insurance is a great local insurance provider that provides excellent customer service! Treats you like family! I have been with them for over 8 years and have a great relationship with my broker and other team members and they are quick to turnaround different complex requests. Appreciate this personal touch and definitely recommend them for other folks in Edmonton and surrounding area.
Ann is wonderful, kind and caring person who has helped my husband and I through some hard financial times. She is quick to respond and quick to deal with any questions we have. I would highly recommend her and this company to anyone. Cindy & Randy Moisan
We have had a great experience with Cornerstone. Shania has been wonderful to work with. She answers all our question in a timely manner and is very easy to work with. Highly recommend.
We have been with Cornerstone Insurance Brokers for over 15 years, and they have always provided exemplary service. Our current agent, Gerry Rosales has been unfailingly helpful, informative and pleasant to deal with. I had no idea what to do when my vehicle was struck recently, but Gerry walked me through the process, and reaffirmed that he is always there to help. I would recommend Gerry and Cornerstone to anyone looking for wonderful service and support.
Shania at Cornerstone is so great and easy to work with. Very responsive, kind and personable. I wouldnt use any other insurance broker. Cornerstone is the way to go!
I had my auto insurance lapse. I was not informed by my previous insurance company. I was in a panic to get insurance in place. James had a better policy in place lightning quick. I would highly recommend James Rutherford. He also handles my business insurance. Service is professional and prompt. Two thumbs up!
We've always been pleased with the services we've received from Cornerstone but Tanya Jaeger regularly goes above and beyond when it comes to providing service. Often completing large tasks in a short turn around. We've been customers for many years and have no plans to change:)
We've been working with Cornerstone for over 25 years and recommend them to everyone looking for an amazing insurance broker.
We use them for everything from our home and auto insurance to our commercial business insurance.
The people who work there have always been incredibly friendly and always do their best to make sure we are taken care of. They make everything to do with insurance quick, easy and absolutely painless. Truly 5 star service 100%.
Also, thank you to James for being our commercial insurance agent for so many years, you're always pleasant to work with and always super quick to respond to our sudden questions and needs.
Laura, Shania and the rest of the staff at Cornerstone are amazing. Answer questions, don't push you into coverage you don't need, are great liaisons with the insurance company if you are making a claim. Have been happy customers for decades.
Shania Woudstra has been our Personal Insurance Specialist for a number of years and touches base with us a few times a year to ensure we have enough coverage for our homes and vehicles! Also, inquires about how life is going and I, of course, care about her and her family! I appreciate the fact that she stays on top of everything and keeps me posted!
Thank u for everything Shania! Sincerely, Madonna Piano
Ann Sulaiman was super helpful. I have had excellent service, I was on a short timeline before the long weekend and she even called me after they had already closed to help me with my insurance papers. Super quick and efficient. Would highly recommend!
I definitely recommend Cornerstone insurance. The people here work with you and recommend the best policies for you. They will call you if there is a better policy for you as well. Super friendly! Been with them for years! Thank your Cornerstone insurance for being amazing
Great experience with this insurance broker especially when working with Shania and Caroline. Very professional and prompt service. Have never had an issue in all the years we’ve been with Cornerstone Insurance.
Gerry Rosales at Cornerstone has been unfailingly helpful, informative and has always provided speedy service. We have been with Cornerstone for over 10 years and have always had great service. They have enabled us to obtain coverage at reasonable rates and provided clarity with regard to changes in the industry and with our policies. I highly recommend this service provider.
I used to go through AMA for my liability insurance. They since ended their business relationship with Under Writing Solutions and AMA left me out in the cold with no options, typical AMA. I did research on my own and found Jim at Cornerstone. I explained my situation and he didn't hesitate and took on the task and carried on where AMA abandon me. I didn't miss a beat and my insurance carried on without a gap. Thanks to Jim and Cornerstone for helping me out where AMA wouldn't.
Gerry was extremely helpful, kind and efficient! Love that in customer service! Cornerstone Insurance BrokersLtd.has been my go to Insurance Company for 22+ years! They provide exceptional service! Always the best care!
I worked with Cornerstone insurance for a couple years and Gerry was awesome to work with. I never had an issue and he was fast at responding! I would recommend this brokerage to anyone!
I have been with Cornerstone for many years and recently they sent me emails to sign up for a social credit score with Wawaesa for a rating factor on auto insurance for those who provide their consent for a ‘soft hit’. In which they claim would only create a potential rate reduction, not an increase. I did not sign up. For the first time ever, my drivers licence was checked and they found two speeding tickets from 2019 and jacked my insurance up $600 a year. I’ve been driving 30 years without an accident or claim and my truck insurance is now $2500/yr. I would not recommend using any insurance provider that wants to implement a credit score!
Gerry has recently helped me with insuring my new truck. It was a perfect, seamless, fast and efficient service. Gerry is quick to respond his quote was excellent and new pink card was in my inbox in a matter of minutes.
Our agent at Cornerstone, Joyce Fung is amazing! She reviews our policies, ensures we have the best coverage and our rates are always better than other brokers can offer. We value the commitment to community that Cornerstone has and it is our pleasure to refer them to others.
I recently started a new business and needed insurance. Karim at Cornerstone was quick to respond and take care of my needs. A great experience dealing with professional competent people. Well done! And thank you.
We've been with Cornerstone for over 10 years, and have always had top-notch service. I even had my agent reply to concerns I had over a holiday when the office was closed. Everyone I have dealt with in the office has been professional and so helpful, and they are great and explaining the sometimes confusing subject of home insurance in a very effective way. All of our insurance is with Cornerstone, and I wouldn't have it any other way.
I have my business insured through Cornerstone for the last 7 years, and James has always been amazing! He is quick to respond and knows answers to all my questions. When the premium suddenly went up with one insurance company, he was quick to shop around for us and get us an amazing rate with Peace Hills. Highly recommend Cornerstone and James for your business insurance needs!
Cornerstone has been the go to for all my insurance needs. The customer service representatives are kind and knowledgeable. Tanya McPeak has been a delight to work with.
Cornerstone Insurance Team provided prompt and professional service. Jim Schoonmaker was extremely knowledgeable and helpful. He has made the whole process of finding Commercial Liability Insurance in a short time easy and painless, and save me some $$$ in the end. I would highly recommend them to my family and friends.
The entire team at Cornerstone makes you feel like family and they really do care. I recently had to submit a claim and my regular lady I deal with was away. They had another broker get in touch with me and he looked after me like we were old friends despite never having talked or met before. He walked me through the entire claim process and followed up regularly throughout the whole process. The claim has now been settled and it could not have gone smoother. I would highly recommend Cornerstone for anyone looking for a broker that actually cares about their clients.
Shania Woudstra has been amazing with getting me multiple insurance over the last couple months! Very quick response times and great customer service! I have been with Cornerstone for over 10 yrs and look forward to many more!
I have recently moved to Alberta and was given Cornerstone as a recommendation for a brokerage. I have been in the insurance industry myself for 13 years and have nothing but the utmost respect for this office. Recently my husband and I have purchased a new home, and Ann was amazing. When I needed anything she had it done immediately for me, making sure I was taken care of. Personally and professionally I can say I would happily recommend anyone to use Cornerstone
We recently dealt with Kirk for car insurance. He was extremely patient and kind, as well as knowledgeable and professional. We would recommend Kirk to anyone needing insurance.
Been using Cornerstone Insurance Brokers Ltd for almost twenty years and they always find a way to get the best price with great service. Just got another great deal on property insurance. Thanks Cornerstone:)
I deal with Kirk Clavelle and he is amazing! He is always very responsive to my emails or calls and really takes the time to explain things thoroughly. He is the first insurance broker I have dealt with that actually made things easier for me, I highly recommend for anyone looking for insurance or looking to switch.
Very rude disrespectful, they do not know how to deal with new customer, there agent like end call before even finish my explanation. I do not recommend them for any one, you loss your time by talk to them
Kirk was extremely helpful and professional in helping my wife and I in getting us auto and home insurance in a very tight time l would recommend Cornerstone to anyone
Great service as always. We have had our insurance through Cornerstone for several years. Thank you Terri for attending to our needs and giving us the best options available.
I recently was in need of commercial insurance, James was able to help me where other brokers could not, he really came through for me.
Shortly after the commercial policies were in place I needed some personal insurance. Kirk was able to help me where my other long term (20 plus years) broker was not. He really saved the day and was so helpful and professional.
I now have commercial and personal policies that Cornerstone helped put in place, both brokers mentioned were awesome. Straight forward, helpful, and genuine guys.
Cornerstone customer service is better than I ever expected. They are prompt, courteous, but most important, they take care of their clients. I am so impressed by what they were able to offer me to lower the cost of my house and car insurance. AND they did it with speed! Joyce looked at every possible scenario to ensure the outcome was a positive one. I am so impresses and appreciative. Would never dream of going anywhere else.
Great company. I've been with Cornerstone for 16 years and counting. They treat me like family. Gerry Rosales is amazing. Goes above and beyond. Excellent customer service!
I've received a call from them after the review and learned that my request for a quote got lost during the holidays. They do care about their potential clients and I received a sincere apology. Customer service appears to be very good, so I'll try to do business with them next year. -
I've used their websites quote feature for insurance and I never received a response from them. With a different insurance brokerage now.
Kirk with cornerstone was great to work with for figuring out home insurance for our first home. He was available to answer questions, patient with us as we compared quotes, and communicated clearly and timely. Would definitely recommend him! - J & R Cooper
James Rutherford with Cornerstone is a valuable corporate insurance partner. He works diligently and quickly to ensure his clients have all the proper insurance in place. I started by needing a Errors and Omissions policy and i had no idea what that all entailed. James patiently answered all of my questions and thoroughly explained my policy to me. We also required a liability policy in order to transfer our home insurance to within a tight time frame and James was able to meet the deadline. From responding to emails to follow up phone calls & cost savings, James is knowledgeable, customer oriented and just an overall great corporate partner.
James Rutherford, for you, I do my very first review. I must say it was the most easy, timely process I have ever experienced by far! You were dead on with every promise you made and for the whole thing I want to thank you. Looking forward to a long relationship with Cornerstone Insurance.
Just got the word that everything for my insurance has been set up. Kirk was a major help! My last provider raised mine and my girlfriend rate and simply stated that "thats the trend" call Cornerstone and was shocked at how much better Kirk was about to do fpr me. Overall great experience cant reccomend enough. Thanks!
We've been with Cornerstone for over 15 years. Joyce has always been pleasant and professional - and we've had the same experience with anyone on her team. We can always count on Joyce to provide prompt and efficient service. Thank you for consistently being so friendly and professional!
I have been with Cornerstone Insurance for years and for good reason. Their rates are reasonable and they are responsive to our concerns. James Rutherford has done a great job of tracking down all kinds of insurance for my company, as our needs have changed over time. James is friendly and is helpful in explaining various options and scenarios. I would highly recommend this company.
Amazing customer service and the price is right! Thank you James for taking the time to find the best price in town, the service that i have received was beyond my expectations. My home insurance was completed with Ann such an amazing service.
Being a contractor who deals directly with clients in their homes I require a pre-paid contractors license. This license requires insurance backing and there are not many companies that deal with this sort of insurance. I explained the situation and that my current company would not return calls, emails, or any communication to the point where my coverage had lapsed, James had me back with insurance the very next day. That guy is awesome and a great guy. I highly recommend!
Gerardo Rosales, is my broker and hes fantastic, responds in a timely manner and helps the best he can every time.there is cheaper insurance out there but i stay because of the great customer service.
I have been a customer of Cornerstone Insurance Brokers for over 10 years. Recently I spoke to Ann requesting new quotes for my auto insurance to see if I could get a lower rate. While I was not able to get a lower rate, Ann was very helpful, prompt with her response, and pleasant to deal with. If you are looking for a good broker, please don't hesitate to call Cornerstone.
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