01 November 2023 23:10
Cranked’s selection of Pinarello Dogma is unbelievable and Nick’s bike fitting expertise combined with master mechanic Gilles is exactly the service I needed when building my dream bike. Thank you so much!
05 October 2023 19:42
Got my tire done at cranked and my chain was loose so now I have to pay an additional 15$ to have them fix the issue they caused….
07 September 2023 4:59
I just purchased 2 factor bicycles from cranked after completing a full bike fit… everyone at cranked was more than helpful teaching and guiding me through every step along the way… I will definitely be back. Sales and Service was top notch
28 August 2023 0:33
Telly was super helpful with test rides and then ordering in my bike. Super happy with my new bike and so glad I ordered it from Cranked.
24 August 2023 10:31
Went into the store today for a bike for my wife and daughter, we were just in a sense window shopping. Staff were very informative and welcoming!
07 July 2023 4:09
Great service! Our go to bike shop-we make the trip from Red Deer to know our bikes are serviced properly.
23 June 2023 5:18
I called and spoke to Telly, he was friendly and knowledgeable, I explained my situation, he asked me to bring the bike down, he showed me how to fix it, sold me a part snd got it all sorted out. Its ready to go now and I have him to thank!
09 June 2023 8:12
Jose offered a professional opinion on tire replacements for my wife's bike. He was very helpful and articulated his reasoning very well to a layman. He replaced the tire on the spot, and I was on my way within 15 mins. Excellent customer service.
08 June 2023 12:10
Took our old bike in for service. Gears and brake weren't working. Cranked got it all fixed up and working. This will be our go to for bike service.
22 May 2023 12:29
Purchased my first Pinarello at Cranked in Airdrie. Nick and Gilles are really friendly and knowledgeable, and quick at getting back to me with my many questions. They guided me throughout the experience and made it really enjoyable. I highly recommend getting your body geometry fit with Nick; the most comprehensive I have seen thus far - a must!
17 May 2023 14:10
Telly was very helpful! I was able to make an educated decision without pressure and picked a bike perfect for my needs. I recommend Crank to anyone looking for advice on a quality bike.
30 October 2022 21:16
I recently had a Bike Fit at Cranked with Nick ~ I had the very best experience & I never knew just how much of a difference this could make to my riding! This team is very knowledgeable, customer driven & always willing to go above & beyond. Well done guys!
28 September 2022 4:46
I frequently visit Cranked for service work and parts. I also often ride with Gilles and Nick. A very high end shop that will cater to all riders whether new or an advanced cyclist!

Recently Gilles really helped me with a warranty claim. Even though they are very busy, he was on top things right away and communicated every step of the way. He’s also found me a solution for the interim while I wait for a warranty replacement. Great experience and highly recommended!
11 September 2022 19:37
We have shopped here many times, we have bought spin shoes for indoor cycling, rented bikes, bought a bike, accessories, and some roof racks. We always get top shelf advice.
02 September 2022 22:49
Just bought my second bike from Cranked. I go back for the patient and welcoming customer service. Nick and Jeff gave me several options to try for my price range and in the end I chose a Norco Search. I’m not sure I believed the hype around gravel bikes until I rode it. It’s responsive and multi use- I’m in love️. I’m also a huge @smithoptics fan and they walked me through different lens choices. Very happy with my new Smith’s. Go to Cranked- it’s a no pressure environment and they truly want you to enjoy your bike.
02 September 2022 18:29
Very nice clean shop nice people answered all my questions honestly and didn’t try make me feel dumb. A worker named Ethan gave me a great recommendation for a bike to fit my needs would shop there again.
30 August 2022 23:44
Thank you for always being willing to take the time to answer any questions we have. Very knowledgeable and friendly staff. Special thanks to Ethan who convinced my dad to ride an ebike and try it out. Keep up the great work!
29 August 2022 1:00
Came Saturday looking for pedals for my kid and searching for a bike for the wife staff was amazing and helpful to get the perfect size for her.
Got to say you guys had earned our loyalty to the shop.
20 August 2022 3:53
Super helpful and knowledgeable bunch of folks! Had a great experience purchasing a new bike a few months ago. Every time I’ve come with questions or needed something they’ve come through! Always well stocked and ready to answer any questions.
18 August 2022 3:29
I really appreciate the staff at Cranked, they are very knowledgeable & friendly, and happily take the time to answer questions. Cranked is my son's favorite bike shop!
26 July 2022 19:34
Shoutout to Cranked for their stellar service and mighty fine selection of bikes, cycling gear, and more! Airdrie's one-stop shop for everything you need in the world of bicycles
26 July 2022 10:46
Honestly a great store with friendly staff that knows what they’re talking about. An employee named Ethan was a great help and honestly really demonstrated his knowledge about bike related issues. Thank you Cranked!
01 July 2022 20:53
My hubby and I have purchased 2 bikes here in the last year. There's no expectation that you know everything about bikes. The salesperson understood what I meant when I called things 'thingies' and I didn't feel judged for not knowing! Exceptional service, no high pressure sales. If you need a bike, go to Cranked.
13 April 2022 14:27
I'm fairly new to this shop even though I've lived in Airdrie for a long time now. I went in a few years back and found it to have very poor service when I was looking at bikes and other merchandise and never really went back because I got a poor first impression.

But this year, I was in a pinch, so I went back to give it another chance, and was pretty happy with the service this time around. They did some work on one of my bikes on a drop in and although my issue wasn't resolved after I picked it up same day, they promptly corrected the issue next day. So they definitely aren't on my blacklist anymore. I'd go back for sure now, and them being local is a plus.
22 March 2022 1:20
Very clean and professional shop. Hands down best shop in Calgary area, likely best in Western Canada. These guys love bikes and want to share their love of cycling with all of us. I go to Cranked for all my cycling needs.
20 March 2022 8:11
I contacted several bike shops in Edmonton & Calgary looking for a specific bike and Cranked was able to help me out. They were awesome at every step from ordering the bike to fitting it. The staff was accommodating and I felt like they went the extra mile to help me out when necessary.
18 March 2022 1:44
What a great bike store with extremely knowledgeable and friendly staff. The selection is amazing with so many bikes and accessories to choose from. Service was the best and I will continue to be a customer here for my bikes and service.

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