We recently bought our new truck at Davis and cannot say enough about the staff and service! Stephenie, our salesperson was fantastic. So friendly and helpful! LeAnne, the finance manager, was also wonderful to deal with. I appreciated LeAnne's good communication and she really made the whole paperwork side of things a breeze. When we picked up the vehicle we had a great experience with everyone too! Davis will definitely keep our business.
Ordered a part for my truck through Davis for over 3x the going price because I was GAURANTEED it would be here overnight. Didn’t show, and now all of a sudden no one can give me a solid date. Save your money and buy your parts online.
We had an issue with a clean that I got done on my car so I went in and spoke to Jordon. She was absolutely fantastic- the kindest lady you will meet. She was super busy (as she got called over the loud speaker like 3x when we were talking to her) but she still took the time and found a solution that worked for both my husband and I. Very happy now with our freshly detailed car. Thank you Jordon
Don’t ever fall for them buying your car, they will give you the lowest offer possible, tell you in the smoothest way that your car is worth waaaay less than market value and then give you nothing for it. Only to sell it for way above market value. I learned an important lesson from them and that is don’t EVER sell your car to a dealership, at least not this dealership. Sell it privately.
I used the quick lube here. It was efficient and was quite fast and price was not excessive. However I did get a wiper blade replacement and it was over priced. I will stick to just the oil changes in the future.
I was having an electrical issue with my seat so we brought it in and spoke to Ted. He went through the seat and gave us some helpful tips. I also asked him about a few other electrical issues I was having and he helped me with that as well. Great service all around!
I was selling my 2011 Yukon via Kijiji, Troy from the dealership had messaged me and made me an offer on the truck that we agreed upon. Troy made it so simple for me to sell the truck, he sent a team up to Calgary with the check and someone to collect the truck. I have to commend Troy and his team on making it such an easy transaction, there was no BS and everything was straight to the point. Excellent service by the team, if i lived in Medicine Hat i would definitely shop here, thanks again Troy.
Davis GMC in Medicine Hat is Fantastic. My wonderful Husband and I bought a beautiful GMC Sierra 2021 with the Ratler package, very happy. The sales consultant was Jamie Haga and wow what a fantastic man. He was so kind and patient and very thoughtful. He made the process so smooth and easy. Give that man a raise because his customer service is major league of Awesome. Thank you so much, I love my Truck. Also a big Shout out to the money man Robin for being so wonderful and patient. Good job Davis GMC Buick in Medicine Hat.
Used the quick lube and they were decent to deal with, in and out quickly, friendly staff. Prices are fair. Would have been 5 stars but a previous experience with the sales team here wasn't great.
I bough a Dodge from your dealership last year and have had recalls on it.
Tony the service manager was excellent in assisting me with this said issue I have been dealing with. The information and details were spot on, as well as him going as far as making a couple phone calls on my behalf. Very appreciated.
I got both ends of the customer service spectrum today. Pontiac was on the good side.
Tony I promised I'd write a review. You deserve it. Thanks again.
After leaving a deposit on two vehicles the general manager Mike heddena. Backed out of the deal for no apparent reason. All the arrangements were made for delivery of the vehicles for an additional cost which was all agreed upon. The check's where already made out to the dealer from our bank. We had already bought a truck from lethbridge with no problem. Talked with Tim Davis to no avail. Will not buy from this dealership ever again. Had numerous friends ready to buy also but said they would not after this.
Youre not getting top dollar for your trade-in here. Vehicles often overpriced by a little or a lot. Some salesman are pushy and use greasy tactics. Shop around before you make a final purchase decision.
We received great service on our trip from B. C.to Ontario when our motor home needed repair. The staff was very kind and professional - couldn't have asked for better service!
Normally good, got a 2019 vehicle, and took for an oil change this week, only 22000km, and service said I already need new tires,? I have only 1000km on since I got it, so was Sold a vehicle with low tire tread. Always check before you buy I guess.
I need an updated wireless charging module for my Silverado. I contact GM Canada Parts, part of Davis GMC, and they had the part in stock. The part, in question, was about $20 cheaper than anywhere else in Canada. Ordered and received it over night via FedEx. The total cost was still below what other companies were selling it for. Installed the module in about 15 minutes and it works great. The guys/girls at GM Canada Parts were great to deal with. A plus.
We have baught many vehicles here throughout the years, however we just purchased a new truck through Orry and WOW is all I can! AMAZING customer service from the moment we walked in the dealership, he went above and beyond and really ensured we were satisfied. I would highly reccomend him to anybody!
We were driving from Winnipeg to Calgary recently and when we arrived in Medicine Hat we noticed a noise on one of the rear wheels of our Dodge Caravan. We asked someone in a restaurant whether he could recommend a repair shop that would be able to check the vehicle and he suggested several Chrysler dealerships. When we contacted them none of them were able to help us for several hours so we decided to try your service department even though we were driving a Dodge! Your service people took us in immediately and discovered the problem in short order. It turned out that we only needed two lug nuts installed on the wheels. They had the parts delivered from a Chrysler dealership, installed them and torqued all 4 wheels for us. When I went to pay for the repairs we were told there would be no charge for the labor.only 6 dollars for the parts! Unbelievable! Thank you so much for the amazing service! We would recommend your shop to anyone. And we weren't even pressured to purchase a GM vehicle! Super service that is very rare these days! Ron and Wendy
Everyone at Davis were absolutely fabulous right from the minute I walked in they were all so welcoming. The Office is very clean. I recently traded my truck in for a new one. Staff were quick, knowledgeable and very humble. I bought my truck on a Tuesday had it detailed with the add on's, cleaned and delivered by Thursday. Quick and efficient. Thanks Davis!
I bought my baby, a 2010 corvette, from Davis GMC with the help of Dan Welten. Thank you so much Dan for working with me to find this beauty. Your continuous support and efforts made this experience easy and delightful. I have, and will continue to, mention this dealership/company to anyone/everyone I know that is looking for a new or used vehicle. A definite class act all the way! Thank you.
Nothing but good experiences and friendly service. Never second guessing the work do on my truck and they have never tried to over sell parts or service. Even have given the dogs some love and water during out drive thru oil changes! Keep it up Davis!
Davis claimed to have found $8,500 worth of repairs including engine problems, strut leaks, and needing an oil change. Charged me $250 just to inspect. Changed the oil just before taking my vehicle in to Davis. Engine was new, but the steering made a sound when turning the steering wheel. Took elsewhere and fixed steering, but no other problems found. Major scam. They have not reached out to me to resolve anything or returned my phone call.
Would not recommend Davis to anyone and will be sure to make everyone aware of the situation that my friend is having to deal with for the 6th time in the last year. They are not abiding by the $4000 warranty they sold her, with her vehicle, have sold her a lemon of a vehicle, refuse to give a loaner vehicle to this single mother even though all of her contracts clearly state they will provide a rental if hers needs to be kept overnight. The customer service is horrible. Also, make sure you check the car proof reports any vehicle that has had service/ maintenance 5-6 times per year for 5 years should not even be on the lot, be sure to see documentation that any liens found have been paid.
Refuse to give loaner vehicles even if warranty states they have too. They sell lemons and the service department cannot fix anything which is why cars go back 6 times in 13 months. Ask for proof that lies found have been paid, make them show you the full report and how many times it needed service/maintenance! Do not buy at Davis.
I am highly disappointed in the sales and service at Davis. I have been in once a month for the last 3 months for the same issue on my vehicle I bought in June. I was told the engine was redone at 100000k, and with the issues I've been constantly having, it is doubtful I was told the truth. I have been charged for repairs on my vehicle and it is still not fixed. Would not recommend buying or servicing a vehicle at Davis!
Once again my vehicle is going in and I am getting the run around. The lack of communications from this dealership is unreal. They sold me a lemon and are laughing at me! They refuse to abide by any of the policies in there paperwork for providing a vehicle when yours is under maintenance for 2 hours or overnight. I have been in contact with my loan holder, the claims department and AMVIC has been made aware of this situation. I DO NOT WISH THIS UPON ANY ONE AND EVERYONE SHOULD STAY CLEAR OF DAVIS!
Time will tell, waiting to see what's wrong with our 2018 Encore. Always been treated great here in the past, have no doubt this visit will be the same
This is Peter Witts posting this message "Not impressed". April 2018 I took my Pontiac Sunfire in for a bit of work. Which they did. They could not get a certain part and told me they would order it. Got a call in October to tell me the part was in and to bring my car in. Took it there and also asked that they look at my remote start.two days later got a call that someone had sent the part back the day before I went in and they would re-order it and call me. It is 9 months later and I am still waiting. They did not also not bother touching my remote start although the vehicle was in for two days.
Absolutely the most incredible service I have ever experience I entirely forgot to leave a review! My car’s transmission exploded 40km outside of Medicine Hat from Lethbridge I ended up having to sleep in the dealership parking lot back in January of 2016 waiting for them to open. I was on my way to Saskatoon for a business trip and not only were they incredibly nice and helpful the mechanics were quick and they even let me get some rest in the waiting room! After an awful night and an even worse morning they allowed me to rent a vehicle at no additional cost other then a rental fee to make it to Saskatoon! They made everything so easy and stress free for me in a time where things were not going my way so for that I am so increibly thankful! 10/10 would reccomend to anyone!