01 January 2024 3:45
Woke up to no hot air at 8: 00 am, with forecasted low of -50 tonight. Called design air at 8: 30. I was lucky they had my inducer in stock and were able to have repairs finished and invoice paid by 10: 00 am.

The gentleman that came was friendly, was fast, knew what the problem was immediately, and knew the stock on hand. I don't know whether he knew the stock of the top of his head, or they have an online inventory system he was able to check without calling anyone, either way it's amazing service. They are raising the bar for customer experience. I'm amazed. Great work to the design air team!
24 November 2023 6:36
Shout out to Design Air very fast response excellent knowledge friendly and professional highly recommend them will definitely be my first choice for hvac services thank you so much for keeping my old furnace running all these years
09 November 2023 16:12
The owner & staff of Design Air are very knowledgeable, professional, courteous & friendly. I’m very happy with my new York furnace as well as the great service provided. I would highly recommend Design Air, a Company you can trust and depend on. Carrie
08 November 2023 1:29
These guys are amazing. Call if they are going to be even 5 minutes late. Fast, efficient, courteous service. Couldn't find better.
27 August 2023 3:06
The furnace suddenly did not work, and my colleague recommended Design Air who can provide exceptional service, respond to the inquiries in a timely manner, and are willing to further investigate the root cause of the issue. The technician who provided the service explained the required replacement and provided viable solutions. The issue is resolved and ready for the winter. I highly recommend Design Air who can provide responsive service.
13 August 2023 19:37
Design Air receptionist and Tech are always prompt, knowledgeable and professional. We've called Design Air for all our HVAC needs since it opened, managed well and customer focused. Highly recommend!
03 August 2023 2:46
Air Conditioner Replacement
Nolan and Dave performed really well as a team. A new air conditioner was ordered and would arrive in a week. Due to supplier issues was received a week later. Jason kept us updated as to when it would arrive. On arrival was installed the same day. Very happy with the service.
25 April 2023 9:18
Our furnace quit blowing warm air, and Nolan came and diagnosed the problen and installed a new vent motor. In no time we were nice and warm again Thank you Design Air, Michelle, and Nolan great work!
01 November 2022 12:33
Professional service from the start of placing a phone call, to the end after furnace install. Everyone was on time and explained each step. Thanks for the service and positive experience.
22 October 2022 21:07
Connor, the technician was punctual, friendly and very efficient. He explained what he has done and gave us a rundown on what to do to keep the HVAC running smoothly.
We were very impressed also with the friendliness of Michelle the person who took our booking.

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