26 January 2024 6:34
We had a very good experience at this shop! Going in blind, my daughter was shopping for a grad dress. Vita was extremely patient and kind while we tried on many styles. None of the employees were pushy or made us feel rushed.
After shopping a handful of other stores.it became evident that those qualities were rare in the dress businesses.lol And prices were reasonable compared to other similar shops.
Thanks ladies!
24 January 2024 3:09
Absolutely amazing experience! I went to Divne Bridal to find a wedding dress. Aluel (I think is her name) helped me, I told her what I wanted and was looking for and within 3 dresses she found my dress! I felt so beautiful and was so happy that I choose to shop at Divine Bridal. 1000% recommend!
07 October 2023 6:20
Expert and professional service. Tina made prom dress shopping for my two daughters fun and stress-free. She quickly identified the styles and fits they were looking for and brought lots of options to try-on. Never felt rushed or pressured to make a decision and enjoyed the experience from start to finish. My girls were excited to say “YES! ” to their dresses at Divine Bridal. What a special day, thank you Divine Bridal!
23 August 2023 5:08
This dress shop is amazing the man was super helpful and ended up finding my perfect wedding dress first thing! Would highly recommend!
12 June 2023 6:53
I had such a good first time experience at Divine Bridal, employees were the sweetest. Super helpful in finding my dream dress and what was flattering with my body type, 10/10 recommended this shop
04 June 2023 3:03
I think shyla was magic or something? She took one look at me and picked the perfect dress for my grad i love her <333
18 March 2023 6:48
I had a lovely time at Divine Bridal on the February 5th, I found the most unique dress! They made me feel so pretty and included me in photos for their instagram. Thank you for the lovely time.
13 March 2023 6:07
The owner was amazing and very helpful in finding a mother of the bride dress. She was able to help me find what I wanted when I wasn’t even sure of what I wanted. The selection, quality and price were awesome. I didn’t need an appointment and had wonderful service. I would recommend Divine Bridal to anyone looking for a dress!
26 February 2023 23:01
Tina was so great! She made me feel very confident trying on dresses! I would recommend this store for all your wedding needs!
20 February 2023 10:46
Shyla was really helpful in getting my daughter the perfect dress for grad. She didn’t rush us and was knowledgeable on the styles and dresses.
16 February 2023 23:57
Shyla was such a great help and knew exactly what I was looking for! She was very sweet and made my experience a lovely time.
16 February 2023 12:59
I bought a grad dress yesterday, and Maya helped me out and it was so great! She helped me find dresses in a few different styles and colours, because I wasn’t totally sure what I wanted. I now have a beautiful dress that I feel great in because we found the best size for me. Would definitely recommend for other people looking for grad dresses:)
31 January 2023 18:40
I had a wonderful time at divine bridal, my sales consultant was Shyla and I could not have had a better experience. I was very nervous going in but she was immediately attentive and showing me all the beautiful gowns. I was there 2 days in a row and she helped me both days find my dream grad dress. I felt like a princess the whole time it was so surreal. Best grad dress bouquet I went to ️
30 January 2023 22:19
From the moment we walked in the store we were greeted and helped by Tina in the most genuine way possible. She listened to what I was looking for and helped me find my dress in the first few minutes I was in there. The service and environment is second to none and I truly felt they valued my business!
29 December 2022 9:00
Absolutely Delightful Service. Shyla Was able to find me the perfect dress just from chatting with me. Excellent customer service, super friendly and helpful
04 December 2022 5:07
I came in today looking for dresses to try on with some family members, including my sister who uses a mobility scooter to get around. Upon arrival, we were given continuous dirty looks and one lady got mad at my sister for “being in the way”. Treating someone differently simply because of their disability is unacceptable.
27 November 2022 3:58
We shopped here for my daughter’s prom dress. The shop was very busy that day and we had Shyla for our salesperson. Despite the mayhem, Shyla was so responsive and great in making sure my daughter had the perfect dress. She helped us out the dress on hold and was so patient w her. Thank you so much Shyla. Very much appreciate your service!
27 November 2022 2:11
Every single staff member was so helpful and patient! I’ve bought my grad dress here, my sister bought hers here as well as her traditional 18th birthday gown here. I had no complaints every single time and they were so accommodating that I don’t even think words are enough to describe how happy I am with their service
21 February 2022 15:35
This is a FANTASTIC store! We were assisted by Amy, Vina, and Paton! The service here is top notch and the girls are just so friendly. We had a wonderful day and they made our experience so memorable!
28 December 2021 12:24
After a marathon of satin, sequins and miles and miles of tulle I have to recommend Divine Bridal in Edmonton. We visited 7 stores starting with Divine and their service was unmatched. Ask for Farsha- she made it the best experience for my daughter and her expertise not only got her into a dress she wouldn’t have tried but that dress (the first dress she tried on) ended up being “the one”!
25 December 2021 3:24
An all around amazing atmosphere for finding the perfect dress. My friend and I received outstanding service and encouragement from Farsha, an extremely helpful and friendly worker. I’ve been to a lot of different places that sell dresses, but none like Divine Bridal. Everyone was generous, supportive and made me feel so special. I found my perfect dress and couldn’t be happier. 10/10.
22 December 2021 14:29
Sold me a dress last weekend told me I couldn't get alterations done there I had to get it myself. But If I had any issues I could return the dress. I couldn't get alterations done in time for wedding so had to buy another dress when I went to return they then told me I couldn't return cause of covid. But this was a week before! DO NOT BUY FROM THEM! THEY LIE!
15 December 2021 7:24
All staff was super friendly. Farsha helped me find my PERFECT prom dress. She was amazing at matching all my accessories to go with my gown, and overall it was a fantastic experience. Highly recommend shopping here
29 October 2021 23:24
Wonderful service, a lady greeted me when walking in and asked what I was looking for and a budget. She didn't try to oversell me by showing me other gorgeous gowns that I knew were really expensive. Fortunately, I was able to find a dress that I loved AND no alterations needed. Would definitely come back for other dresses for big events.
26 September 2021 7:40
I had the absolute best experience at Divine Bridal! It was the very first dress store I went into and I was overwhelmed by all the dresses but Tina listened to what I liked and picked out some dresses to get me started! She helped my find the dress of my dreams and made me feel so comfortable! She was super sweet as well and I would highly recommend dealing with her!
15 September 2021 6:28
Amazing staff! So nice and helpful and determined to find you the right dress. They always want you to find the one you the dress you love and are comfortable in. Would highly recommend!
06 September 2021 23:32
I got my wedding dress from here! The selection is very decent, better then the other stores in the mall. The attendant, Maggie, went above and beyond to make sure I was taken care of and had a positive experience. She was extremely kind and polite, always asking before entering the changing booth and helping me into dresses. She is very knowledgeable, and was able to find me dresses similar to what I would describe and she had found me the 'yes' dress! I am not a decision maker, and she was able to help me take a breath and destress, and helped me through me making my decision!
03 September 2021 9:18
Worst experience I could have. The guy was really rude. NO IDEA ABOUT CUSTOMER SERVICES. I would definitely not recommend.
30 August 2021 11:26
Both times I have shopped at this store, I have received excellent service. It was a fun experience for my girl's and we were made to feel welcome and received the help needed while trying on their wide selection of dresses.
29 July 2021 14:01
It wasnt about the return. I totally understand that. I have worked in retail for 6 years I know the policies more than you do. It was about the tone of the employee and his rudeness. Doesn't know how to respect the customer and give proper customer service. And dont lie about it it wasnt 6 months to prove your employee right
21 July 2021 1:56
I purchased my wedding dress from Divine Bridal yesterday and had a fantastic experience! We were walk-ins and were quickly shown a variety of dresses within my budget and style ideas. It was a very lower pressure environment and I was brought many dresses to try on in their large and clean changerooms. They have a great dress selection and very helpful staff who still give you space to take your time and make decisions.
19 July 2021 21:13
I went in last October and it was unplanned they let me come into the store and have a look around they let my sister and daughter look as well and they found me exactly what I was looking for! I found my dream dress in this amazing little store thank you all. Can’t wait to get married next month
27 May 2021 20:58
Amazing staff so helpful and good selection of beautiful unique dresses! Definitely coming back and would recommend to my friends:)
10 May 2021 3:52
The service was great! A girl named Marley (maybe goes by Bob;) was fantastic at her job and made me feel very safe in the space I was in! The are a lot of different variety of dresses (I went for my graduation dress) and other stuff like jewelry, shoes, etc. Def recommend
08 May 2021 19:21
AMAZING CUSTOMER SERVICE! Great staff and wonderful attention to detail and types of dresses that suit a person. We walked in without an appointment and had the best experience. Thank you!
15 April 2021 21:24
Great costumer service from Marley she was a great help. She helped my friends and I try on dresses and really have an idea of what kind of dresses we wanted.
16 March 2021 19:26
This shop heavily discriminated against people who are bigger. The customer service is terrible, and they don’t give an opportunity to even try on a dress if you don’t fit their ‘standards’.
11 January 2021 14:23
Amazing store and amazing employees! Marley was helping me out and made my first time dress shopping such an amazing experience! Constantly giving out pointers and finding stunning dresses that I loved, she was so sweet and really knows what she's doing! Even without me saying it she noticed I was a little uncomfortable with how low cut the one dress I tried on was and quickly pinned it up which was greatly appreciated! You can tell that everyone there loves what they do and I would highly recommend for anyone looking for any type of occasion! 1000/10 (:
20 December 2020 13:38
I had an amazing, and personal experience at your store! With a low number of customers in store I had full time help trying on dresses and getting honest feedback. Stephanie was very polite and professional, being sure to ask before entering to help me or bringing me similar dresses to also try on. I will be back again!
15 November 2020 17:06
10/10 service, while helping 3 other people, Stephanie helped us find the perfect dress for my grad within 15 minutes of looking, along with jewelry that fits perfectly. I would recommend people come here for their dresses, their staff is amazing and I would definitely come for a wedding dress in the far future.
06 November 2020 0:26
Worse Worse Worse Worse customer service and rudest owner ever met. If i would have zero stars, i would have given that. Never recommend this store.
14 October 2020 0:38
Well I'm 6 months pregnant, I wanted to try on a few wedding dresses cause my wedding is 7 months away. There was one I tried, I asked them just to clip it and not zip it up, they said okay, no problem then the two women held it shut, and did it up all the way knowing I'm pregnant and its way too tight. I told them several times I couldn't fit into it and that I can't breath and it's too small, after the dress was done up I got really got sick and fainted in the fitting room while my fiance was waiting for me to get out of the dress. The workers then proceeded to get upset when I was trying to leave and said I wouldn't be buying that dress or anything else from their store.
Also i would like to add that I had to go to the hospital cause my baby didn't move for 2 days in my tummy. Those workers are lucky they didn't cause more harm to my baby and even more lucky the store didn't get sued.
24 September 2020 14:06
Lady wasn't much help. I was looking for a mother of the groom dress. As a plus size women they don't carry alot of variety for Plus Size. Be aware all sales are final. No refunds or exchanges so if you change your mind later and find a nicer dress that fits better better as I did, (a place with actual variety) your stuck with your dress that you will never where.
23 August 2020 0:11
It was an amazing experience! They know what they’re doing! The owners were great and friendly! My Dress was Ahhhmazing! Thank you Gina and Dina Godbless!
26 July 2020 13:06
Came to look for bridesmaids dresses. Got lots of help from Stephanie. She was very nice and helpful. This store had more choices and reasonable prices for the dresses.
12 April 2020 2:28
Amazing store! Wonderful, helpful staff! Made my daughter feel very special! We purchased her grad gown from Devine Bridal. When the time comes we will be purchasing her wedding gown there!
I would highly recommend Devine Bridal!
30 March 2020 0:34
I recently started working here a month ago. My experience has been amazing and the staff is super welcoming. They have all taught me so much about the business in just a month and I look forward to continuing to learn and work with everyone here! The customer base is amazing and I enjoy the busy atmosphere. I have nothing but great things to say about the owners and the senior staff members.
I look forward to helping any one of you find the perfect dress for your occasion, come in and let us help you say yes to the dress!
14 March 2020 10:47
I went in with an idea in mind and Stephanie knew exactly what i was looking for! If your looking to go i recommend asking Stephanie to help! She made my experience so much better than i could ever imagine
13 March 2020 8:28
Came here with my fiance to find her a wedding dress. Prices were very affordable compared to other stores in the area. Tina and Sam were very kind and provided excellent service. Highly recommend.
12 March 2020 19:06
The dresses are beautiful but the staff were rude to us. My friend and I tried on the same dress in a span of 10 minutes, while she was putting it back we were rudely told to leave by having a man wave us out while he was on his phone. I will definitely not be going back for my grad dress.
28 February 2020 23:32
Went there to find a bridesmaid dress and I had a great experience!
Found a dress I liked but wanted it in a different colour and they were very calm and patient, and discussed the different colour options and even put a rush order on it for me.
The seamstress, Vina, was also a very nice lady and she knew exactly what to do and what would look best when it came to alterations. She executed everything beautifully! Thank you!
26 February 2020 13:15
The best customer service in all of the bridal shops by far. They were so kind and helpful and they tried their best to help. Thank you so much to the lady who seemed like one of the owners, she was so caring throughout the process. Unfortunately, we could only put it on hold for 1 hour which isn’t ideal at all.
22 February 2020 23:13
I've shopped at this store twice now, and each time the ladies working were so lovely and helpful and friendly without being invasive or hovering like other shops we visited. The atmosphere of the store is very comfortable and welcoming, and it had a big selection of different styles of dresses.the lady helping me picked out some dresses that I wouldn't have chosen but I actually really liked. I found my dress in under half an hour. I'm extremely happy and would recommend to anyone looking for a dress! Incredibly nice people and amazing service! <3
19 January 2020 2:39
Absolutely incredible! Great customer service, very helpful and kind. As well great variety of dresses and prices. Found my grad dress here.
16 January 2020 21:48
Stephanie was amazing had a great experience and was very helpful she went above and beyond to help us find a dress.would recommend
26 December 2019 17:37
Lovely experience with the lady that worked Thursday evening December 12th. She was very helpful and kind. She picked me a dress I never would have picked out myself and it turned out to be my absolute favourite! Bought it. Happy. And excited ~ Thank You
20 December 2019 17:47
Stephanie was super helpful even though we were indecisive! I mostly bought my dress because of how helpful Stephanie is and she showed me a tiara and necklace that matched my dress perfectly! Wonderful experience and customer service

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