18 August 2023 3:54
The worst service we have ever received. After booking a car online and paying in advance, we have arrive to pick it up after a long flight. There was one line for clients who are interested to rent a car, processing a refund and clients like us who already booked it. We were waiting for an hour in a line. We did return a car over 3 weeks ago and we did not get a deposit refund from this company. They can’t send us an email that the deposit was requested. The car was returned in an original condition, no damage and etc. Customer service representative was extremely rude and he raised his voice. I wouldn’t recommend this company to anyone!