Dollarama

Yet another complaint that not one staff was up front. Watched people walk out without paying. After six calls for assistance to the self check out and two staff members who simply looked annoyed by us trying to ring ourselves out, had to yell for help the fourth time we needed “assistance”. Didn’t need assistance, needed a cashier. I don’t work here, and wasn’t looking to. By the sixth I had enough, demanded that they open a till so I had to pay at self check out and at the till instead of one transaction. Then had to wait even longer for a manager to approve the opening of a roll of coin in the till? The cash is in the till but staff need approval to use it and accommodate a customer? Watched as another staff look like she was trying to avoid the whole situation but by this time I was frustrated that it was so difficult to just pay with cash and get change. And during this three other customers also had issues with the self checkout. I don’t think anyone would have even noticed if we had just walked out. Felt like the staff would have preferred that then to deal with a frustrated customers, but the situation they have created is what causes the frustration. In the future, I will go out of my way to avoid this location.

Found what we needed and more. Wont use self check put so had to call someone to cash us put.

Good place to get stuff, but I don't work here.

Hate being watched and recorded by camaras. Where are the people?
No one to was there to check out my stuff, instead I had to do it my self.

If I wanted to work here, I would've just got a job.

Busy store with full shelves. Good spot to pick up smaller quantities of household items, snacks and numerous hardware goods without big store lineups.

Obviously they need to fire the manager at this dollarama as well. How does dollarama tend to hire India type workers who can’t manage customer service?

This is a wonderful dollar store. Like most of them. Lots to choose from and friendly staff. The only thing that needs improvement is their self check outs. They constantly have issues. Everytime you put something down it doesn't weight it properly and says, did you add a reusable bag. People around get frustru

Accidentally bought children's sized socks instead of adult. I wanted to exchange the socks and purchase more items, but they don't do exchanges or store credit. Unopened package, had the receipt, bought it 2 days ago.

I always recommend check Dollarama first if you buying anything small stuff or house hold stuff specially or beauty product specially for men you can save down payment for house for your one child seriously it’s not joke if 20 % not then 15,10 but not less then 5 %

If you attempt to use a reusable bag in the self checkout it locks down until an attendant comes and “verifies” it. This wouldn’t be a problem if an attendant was always present but I waited 10 minutes and there was no employee anywhere near the front checkout, even working the till.

This store is very clean and easy to access. Parking is generous. The store is clean, well organized, and the staff are friendly and ready to check you out if you don't want to use any of the self checkouts.

We went to this store because we were in the area. It was a disappointment! Parking was very difficult to find; Store inside looks nice and clean but not a lot of selections, empty shelves. There are self check out machines that don’t work we tried two of them and we lost our precious time because no staff around to help. After who knows how long. We were about to leave the store when an employee came to help us. I guess in this location only works one person in the morning. We won’t be returning to this location and definitely would not recommend it to anyone. Come on! Please hire more people; we don’t want self check outs. We need real people.

It's your usual dollar store. They got a bump up to 4 stars from the 3 I was planning on giving them because I dropped can of pop and it exploded EVERYWHERE. I sheepishly told the young lady stocking the shelves what I had done and she was awesome at making me feel better about being a big dummy.

Huge location. This is as big as the capilano one. You can find just about everything. This location carries books now.

The parking was a bit tricky, but I really loved the dollar store. Staff was super friendly and the store is well stocked.