Don Wheaton Family YMCA

Friendly staff and very clean and spacious facility. A vast array of all types of equipment is available. Central location and proximity to my residence. Love to spend 2-3 hrs each day.

Visited the Y recently with my young son and the staff were awesome. The front desk attendant Hannah was super friendly and welcoming. When we got into the pool with our son, the lifeguard (didn't get his name) raised the pool so that it would be easier for my son to swim. Great staff and excellent experience.

Friendly staff; well equipped, clean and uncrowded workout area; membership includes several hours per day of downtown underground parking.

I’ve been a member of the mens’ plus for 25+ years and the accessibility has been good in those years. Now the hours are restricted and they are closed on Sundays! Why? I’m still paying the same membership fee but now get less service. Does the Y plan on extending hours and opening on Sunday again?

I went to try get a membership today for me and my family but the staff was very unwelcoming and almost seemed they didn't want me there. I will never go back there.

Drop in fee is $15. Front desk staff member was unfriendly and almost seemed as if she didnt want me to use HER facility.

Been going here for over 15 years and seen this place through all the changes. Pre-covid staff are definitely missed. Some of the new staff aren't as well customer service trained as the old staff but the equipment is maintained, they keep it clean and hopefully things go back to how it was because this is the best YMCA of them all!

I cancelled my account 2 years ago, and they just started charging me again for membership? I didn't put the account on hold, I called and cancelled my account. That did not happen apparently, and they would not offer a refund at first. I called back, and they issued 1/2 of the amount. This is acceptable to me.

Online Tool/App: I went to cancel/change my online account and the site doesn't allow you to do this! It's completely non-functional when it comes to cancelling or changing membership status. Very shady site functionality.

Nice facility downtown Edmonton, but will likely not return. If so, I won't use the automatic withdrawal process.

Large, clean facility with many amenities, good value for your membership. Can't wait for everything to open back up!

Terrible treatment towards staff. Wouldn't recommend as a place of work. The facility is okay, has all the gym basics; but why pay their high costs when theres a GoodLife opening across the street? If i could rate 0 stars, I would.

The group training sessions are amazing in morning. Variety of classes are offered.
The Community Canvas hallways is refreshing.
Parking is underground which is a relief in Winters.
I am attending Allison’s LIFT morning sessions and she is really a nice trainer, she will come forward to give individual tips to improve posture.

Great place to play basketball.everyone gets along well while playing and the gyms on top there are really spacious you can even run and sprint in their mini oval track.great place highly recommend!

Wheelchair accessibility is great. The facility is set-up for easy access. They offer FES therapy with the RT-300 cycle machines which is ideal for wheelchair users. Helpful staff.

This location is very well-maintained and clean. I just wish they had a women only area/room like other gyms.

Parked at YMCA last night for Oil Kings game and after the game at 10: 00 the pedway was locked from manulife place and doors were locked from outside. Not a good parkade to park in.

The facilities here are always quite clean and its usually not too crowded. Overall an excellent place to get your workout in.

Nice clean place. Good equipment. Locker rooms are kept clean and tidy. For the most part it's a great Y. One problem is one of the staff at the front may need some customer service refreshment courses. Not all, but one in particular. Otherwise, all other staff are really nice and try to listen instead of barking policies left and right.

Worst. Staff. Ever. Superb layout, accessible, pedestrian friendly, the plus quarters are spacious. Bring the family, friends, smile & keep your mouth shut.
Housekeeping staff are the real heroes.

I've been coming here for over 10 years. The equipment is always in excellent working condition, classes are fun and the facility issuper clean. The staff are friendly and helpful.

Very big. Loads of equipment upstairs and down. Very rarely do I ever have to wait to do squats or bench. Clean. Cool stuff.

Had the worst experience ever with the older lady with long blonde curly hair who never smiles. Never have I felt so condesended and looked down upon. I value that you are non profit but clearly this woman is only in it for the benefits and not working with the public. I hope for everyone’s sake there’s action taken with this specific staff memeber. Otherwise I would advise for everyone else to avoid this woman unless they want their day ruined. Sincerely someone who actually cares about the general public.