Dropped my phone, screen was intact but not working. Fixed in an hour for a fair price. *updated - screen wasn't working properly and had nothing but issues with my phone after getting screen replaced. Screen cracked in two places within a week and I didn't drop or damage it. Not super impressed
Dr phone fix exceeded my expectations. They are knowledgeable, efficient, and friendly. They solved my problem very quickly I just went there by walk-in and got my phone repaired in just 15-20 minutes. Their affordable prices and excellent customer service make them top choice for any phone repair needs.
My phone wouldn't turn on since the battery ran out and it wouldn't charge so I came to the store to get it fixed. Honey was incredibly friendly and did a wonderful job fixing and cleaning my phone. Thanks to him, I'm able to use my phone again! Satisfied. Thank you again.
Been there 2 times. Always well taken care of. They replaced the screen for my iPad - 10.2”. Price was incredible, repair was done in timely manner. Screen is working well since then. They also provided lifetime warranty. I would go back to them if I need any other phone/ipad repair service in the future. Happy and thankful
Fantastic price and service! I needed to replace the charging port on my Samsung phone and they fixed it in a half hour! Plus, they have a large selection of chargers, cables and cases that aren't caried at other places. They were super friendly and I'll definitely be going back.
Great customer service. Fixed my iPhone 13 pro screen in just 45 minutes. Ash and Kanvar are very friendly. Highly recommended Dr Phone Fix. Price is fair. Will come back again.
Took phone in for a new screen. It was done in under 45 mins. Stopped on way home from work took my phone right away and started fixing it. It’s nice have a place kike this that is open past 5
Brought in my dysfunctional IPhone Xs that hadn’t turned on for a few weeks and wasn’t taking power. Suspected water damage and was irreparable, these guys worked their magic on my phone and within less than an hour I had my phone back fully functioning ready to go! It’s almost like these guys can talk to the phones and see the true problem. I’d give 10 stars if I could. Thank you guys so much for the repair you saved me and the 1700+ memories I have on it. Thank you. <3
Had another company try and repair my phone and after they found they did not have the proper parts to complete the repair I brought it to Dr Phone Fix. Not only were they knowledgeable and understanding but the turn around time was amazing. Very friendly and polite and the best price anyway in the area. Would definitely recommend their services to anyone looking for repairs.
The quick and professional service was really appreciated. You cannot beat the price either. Thank you so much for fixing my camera lens cover on my S20 FE! I will be recommending you for sure!
I recently tried to get an older Android models glass digi repaired by calling a number of cell phone repair outlets. Three of them claimed that the Digi screen was no longer available. I researched and found the correct part for $26 in Vancouver, paid for it and was delivered within 2weeks. I called Dr Phone Fix in Leduc for a quote to repair the phone indicating that I was bringing the new part and the damaged phone. Very quickly the person on the phone said it would be $100 to do the repair with no guarantee of the repairs success. I said thanks, but no thanks!
I called “Cell@Fix Cell Phone Repair” in Windermere behind the Cineplex theatre. I told them the same thing and they replied “there’s a 50/50 chance the repair will be unsuccessful due to the difficulty of the procedure” I responded: “Okay, how much will that cost? ” They replied “$35 and they need the phone for an hour or so” I dropped the phone off to them and 1.5 hours later, the job is done perfectly.
Please everyone, shop around, because some companies out there only have gross profits in mind, and really care less to help you out.
After I smashed my phone screen, I read the reviews on Dr Phone Fix and they were awesome, so I went to the Leduc store and I met Mac. Right from the start he assured me it was fixable and I would have it back by the next day. He was true to his word and very pleasant to deal with. I highly recommend Dr Phone Fix if you smash your phone screen. The service was exceptional, prompt and I am very satisfied!
Newer Android phone went black screen! Walked in, very friendly, no charge diagnostic. 1/2 hour later phone repaired and NOT expensive! Very satisfied!
My daughter and I had excellent service recently with replacing an iPhone screen. We went in and the employee wasn't able to fix it right away, so he offered to get the proper screen in the following day and replace it, had it fixed and out the door by 1pm. Very satisfied with the experience
They had the parts in stock and were able to fix my daughter's phone same day looking like new. In addition, they were still a better price than their competition that had to order the parts and would need 3 days before we would get the phone back. All of this with friendly service and great warranty on their work.
What can I say, I have been wanting to try and get pictures off an old phone of mine that stopped working, as we all do we keep most of our lives on our phone. Long story short I had very special pictures on my phone of my father who passed. I finally decided on a whim to call. Bring it in right now. I brought my phone in shortly after 5PM, he would NOT give up on me and kept trying to get the pictures and videos off my phone, and HE DID. The service was BEYOND amazing and I will continue to go back for any of my phones needs. Please if you are looking for a place look no further this IS the place to go.
I had the need for a home button replacement on an ageing iPad Air. Rather than recycle the iPad I went to Dr Phone Fix and enquired if it was repairable. The answer was a resounding yes. They had the part in stock and so gave them the job. Left it over a weekend to suit myself and on the Monday picked up a repaired and working perfectly iPad. Great service, friendly courteous and knowledgeable staff. Well done Dr Phone Fix and a huge thank you. Keep up the great work and business model, it’s working brilliantly.
This is a great store. They offer amazing prices and the service is great as well. Been here multiple times and everyone takes pride in the work and makes the efforts to ensure they explain everything properly! Great service, great price, great team!
Hey, the charger end cracked off in my wife's Ipad. Took it to the Leduc location. The guy took it apart, removed the broken piece, and charged me nothing. Real professional, really quick, great service.
I called this morning for a quote to fix my Samsung A51 screen and the quote beat the Samsung place by $115. I was in and out within an hour and the people were very professional and kind! My son had two great experiences there and referred me there and from now on this is my go to place for any phone repairs or accessories. Definitely a big thumbs up!
These people are very good and know what they are doing. Fixed my phone in 5 seconds I would highly recommend coming coming to this place first. Even would recommend for people from Edmonton to drive out for such good service
Not only did they help me with my phone but they were fast and extremely polite! They stayed late to finish helping me and were very friendly. I would highly recommend them to anyone! 10 out of 10!
I was able to get my phone fixed within minutes, by the knowledgeable manager Mac, plus instructions to care for it better (battery issues). Thanks again.
Great service.highly recommend.fixed my broken iPhone 11 pro screen and got my face recognition working again. 5 out of 5.friendly workers great experience.
In Less than 10mins, the screen of my iphone 8 plus was fixed right in my presence. The service was efficient, excellent. Plus the fee was very affordable. Thank you very much.
I picked all 4 because it's true. Went in and my first time. They diagnosed my problem. When I told them I was leaving town the jumped into action and fixed it in two hours. Unreal service.
Walked in off of the street and the gentleman behind the counter asked what I needed. He fixed my phone (my mistake) in only a few minutes and never charged me anything. This will be my goto place for repairs from now on.
Very friendly and very great customer service pretty pricy though! Very quick and felt very pleased with my phone after all was done i’d definitely recommend coming here i also loved how they did it all right in front of you:)
Absolutely amazing customer service! Walked in, no appointment, and greeted by an employee that was very friendly and full of knowledge about technology and shares it with you so you now have some knowledge about what happened to your iPad Mini and how to prevent it from happening again. This gentleman took a iPad Mini that we had and didn’t know what was wrong with it as my daughter didn’t know either lol. Not only did he get it to finally turn on but he fixed it to where it works like it did when it was brand new! While we where waiting we had great chats with laughter as he continued to help others! Every person that came in and out of the store had smiles on there faces from great customer service with a smile! When he returned the iPad mini too my daughter turned on and working her face was priceless ️ she saved up money so she could get it fixed … now here is the best part of the story there was no charge! He did it out of the absolute kindness in his heart, he was also told us he was manger of the store and it was he’s pleasure to fix it! Wow! You don’t get great customer service like this anymore! Needless to say please if you have troubles with phone or tablet Please give them a call you won’t regret it! ️ Thank you so very much Dr Phone Fix! I feel Sometimes we need to remember Great Customer Service comes from our attitudes as well! Very sad to see some bad reviews with these guys! Thank you again for a great experience!
Broke my phone on a hiking trip and after being without a phone for almost a week I brought it to this place where they were able to fix it within an hour and did a really damn good job. Tried getting a tempered glass cover for extra protection but wasn't satisfied with the product, and they had absolutely zero issues handling the refund. Fast efficient and super helpful at a fair price.
They were really awesome and friendly. My phone screen was fixed within an hour and they were really professional. I'd recommend this place to other people: D
Brought a phone here to have a screen replaced. They replaced the screen which then completely fell off about a month later. They would not warranty their work. Took the phone else where and was told it was definitely because of poor work when the replacement screen was installed.
Broke my screen guy was so efficient in fixing it took less then 2 hours considering I have a pretty new phone. When I got it back I noticed the camera wasn't working. I took it back in and he fixed it so fast and free of charge. He apologized for not checking it first. Was really pleased with my visit with them. I will definitely recommend to friends.
Can't thank the manager enough for his expertise, he's a surgeon, best price, best service, everything was repaired instantly, right in front of me. Extremely knowledgeable in his field, friendly, very professional, even gave me pointers on multiple types of cell phones.best ever.
Highly recommend. Kind service and quick too! My IPhone 7 had a cracked screen and broken LCD that was repaired for only $80. The prices offered here are more than reasonable and the store is kept so clean. Very impressed with the entire service. Plus, they didn’t even mention my embarrassing Lock Screen. Lol
Same day fix, great professional craftsmanship. Also notice my speaker needed replacing and was able to basicly make the phone look and sound new again. Will be going back for future work. Recommended!
Affordable price and quick service is what they are known for. I got a new screen of my iphone XR within 25 minutes. They have a friendly staff. Highly recommended
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