Exceptional service of attending within 24 hours. Service tech's were courteous and respectful. Did a good job with the flush and camera with a detailed reporting of the steps taken and results along with recommendations as the drain line does have a severe dip. Thank you for bringing comfort back into our home, well done!
Had my sewer line inspected with their camera unit. Plumber located the exact problem areas and was very informative on how to avoid future issues. Would definitely recommend them.
We had been getting the run around with other plumbers due to the size and type of plumbing repair required in our house - but Drain Doctors stepped up and had no issue getting the work done. We highly recommend them. Thanks for getting our water back on!
Drain Doctor came out and did our sewer scope. They got it done fast and got the results to us fast. Professional and personable. Thank you Drain Doctors!
I cannot say enough good things about Drain Doctors. Mike was an absolute gem. They were priced well, timely, professional, went above and beyond, they were personable people that you wanted in your home. Thank you so much, I’m so happy with my new hot water tank. I will be a customer for life.
I was very impressed with Justin as he was very thorough and made sure everything was in good shape with no leaks and the clean up after his work was excellent!
They came to disconnect water, sewer and gas and kindly explained water and sewer lines were already melted to the ground and the gas meter had been taken away. All my worries prior to demolition were gone.
I recommend Drain Doctor. The service was professional and efficient. They were also cost efficient compared with others. One company wanted $750 for a call out and $175 an hour. These guys sorted out the issue for just over $200. They will now be our Plumbing contractor for all our needs. Excellent service.
I've had Brian in to do all my plumbing and am very pleased with his services very kind, professional and on time and pricing is very reasonable. I will continue to use their services.
Extremely happy with Justin and his team. Would highly recommend this company. Very responsive every time we had to call for service and for what ended up being a big job that they rectified quickly!
Woke up to frozen water pipes. Plumber came out and spent 2+ hours under our trailer in -30 weather. Super impressed with their professionalism and quality of work.
Furnace issues on the COLDEST DAY. Fast prompt service with super knowledgeable technician, super fair pricing, the staff took in to consideration young children in the house, FAST COURTESY SERVICE with a smile Which is hard to find now a days,
Drain Doctor staff are amazing. Right from reception to service man. The best service and prices in town that I have experience. Just to note. I paid Bruin's Plumbing just a few weeks ago to come in to correct this problem and they showed up with a sink snake and charged me more money for an hour with the snake that was useless for roots in your line, just saying. Thanks again Drain Doctor for being a stand up service and not ripping off your customers like the other guys!
On time as indicated. Brian was proactive by asking all the right questions and trying to understand the issue before he showed up. Brian was thorough in solving the problem and gave me follow up advice for servicing my hot water heater.
Honestly I can’t say enough good things about the tech who showed up. For a Saturday morning after after a windy snowy day he came out and thawed my frozen drain line while we had no water with 15 people in the house. Wasn’t cheap but the service level definitely matched the price.
Justin and his crew were very knowledgeable and honest. 10/10 quality service. The only downside was they are extremely busy. Highly recommended. Very thankful for the job they did for us.
Able to replace the hot water tank on short notice. Staff from reception to installer very friendly and excellent work in a timely manner. Would recommend
We had a gas line put in and then a return for the gas stove install. Mike did both. Friendly, professional and informative. Great service. I will have him back for the next phase of the kitchen reno. Remember Drain Dr. Does gas fitting as well. Can’t say enough! Thank you!
We were told it may take a few days to complete the project. They had two employees working and they were quick and efficient and the entire sump pump was drilled out and installed in one day! Amazing high quality workmanship!