My Samsung had a broken screen which I thought was beyond repair, my friend recommended Dr Cell who quoted me $120 to fix the screen which seemed reasonable. The repair took one day and I was very happy with the result, however the screen is now very fragile. Within two days it had a few cracks from barely being touched, and a month later the screen is basically cracked to the point where it needs to be replaced again. I'm not sure if this level of fragility is due to a cheap screen being used, or is standard in the industry, but it certainly wasn't this fragile before. It would have been nice to be warned about the extra level of fragility, and perhaps they could have applied a screen protector or even recommended I do it myself. I'm disappointed my phone screen is severely damaged again just a month after having it fixed for $120 without any major drops or impact on my phone screen.
This establishment is undoubtedly the go-to destination for anyone encountering issues with their mobile device. I have had the privilege of visiting on multiple occasions, and without fail, the experience has been exceptional and conducted with the utmost professionalism. On my recent interactions, I had the pleasure of engaging with Omar, whose patience and willingness to elucidate every intricacy of the necessary procedures left a lasting impression. The depth of his explanations instilled in me a profound confidence in the resolution of my concerns. Should the need arise in the future, I am unequivocally assured of returning to this establishment, knowing that my phone-related predicaments will be handled with the highest degree of expertise and care.
I've said it before and here I am saying it again. This place takes such good care of me. They've helped me in the past with my Blackberry fixes and now that I have the hard-to-replace-screen Samsung S22 Ultra, they are still quintessential in fixing my clumsiness and getting me back to living my life. Thank you, Omar.
Thank you for fixing my iPhone 11 Pro Max. It was water damaged and battery life was done too. They fixed my phone on same day. I would highly recommend them
I went to different places to inquire about fixing my old external drive, this is the only place that was able to do it.price is fair and honest, excellent customer service, fast turnaround time (fixed my external drive for an hour) and overall experience. Highly recommend this place and will definitely go back in the future.
Omar provided great customer service and accommodated my schedule got my phone all repaired on short notice. He always had a smile on his face! 100% recommend them!
I have been using Dr Cell's services for several years! We started when they were over in the Mall and now to this new place. Their service is always excellent! I also bought a lot of phones and laptops from them. I would always recommend Dr Cell! Top notch services!
A big shout out to Omar. Absolutely the BEST place to go for cell phone and computer issues. Fast service that didnt break the bank has me coming back on a regular basis. Great to not have to leave NW Calgary
Dr. Cell (Omar) he fixed my Motorola stilus, I called 4 different places and went personally to other 2, they told me ether can not be fix or will take 2 days to diagnose the problem on the phone. I finally call Dr. Cell spoke with Omar, as soon as I got there and showed my phone he was confident he will fix it and he sure did took him 1.5 hours to diagnose and fix my phone. He is a definitely life saver. And prices are fair. Thanks Omar
Went to get the GLASS ONLY! Fixed on an Iphone XS max here and that was a BIG mistake. My phone was working fine before I dropped it off. When I picked it up right away I noticed something was wrong. It was Soo slow and it was restarting over and over. So he KEEPS it another day and still there’s problems with it the back camera no longer works, my gps is way off and has trouble finding me on the map and he changed my phones name to their company’s name!? ! Why? ! Sketchy! What else where they doing on my phone? WOULD NOT RECOMMEND*
I've just been at Dr. Cell with a complex issue - a broken screen on my Samsung (an international model, not popular in Canada). Not only they had the right screen for it in stock, but they also replaced the screen in less than 1h. Thanks so much, guys!