Dulux Paints

Just wanted to thank everyone for helping pick some amazing colours for my feature wall as well as give me some great advice for some handy tools to use. Amazing service

Decided to paint my new house and this is my first in life experience. Straight away headed to Dulux and I was greeted by a guy with the hair bun. He just made me walk through all the Color’s in their wall and got me exactly the same white I had imagined for my fence. He made me understand the shades and got me the right stain with amazing pricing through my AMA membership. Went again today for few more gallons for my fence and the way my order was handled was so consistent. I really appreciate how this guy remembered what I had bought and what I needed. I love visiting this store and would love to come back again! Thanks Matthew!

So I decided to fix blemishes on all my walls. Went to Canadian Tire with a sample of the wall.got home.painted.it was horrible.different shade all together. However in Canadian Tires defence, they are a "Tire" place so my bad I guess.
Not only was all those patches fixed and sanded with the "wrong" color but every room had patch work.
So Sunday Feb. 20/22 I decided to go to Delux Paints in St Albert since they were not closed yet. In such a desperate way, I approached the sales person there. (think his name was Nathan) with this teeny little piece of wall from behind my toilette.not only was it teeny, but had so many different shades on there. I explained to him that regardless of that piece looking that certain shade that my actual wall was yellow.
When sales person gave me the can with a painted spot on there, I thought to myself. No way in hell is this gonna be the right colour. Well hell and behole.that color he mixed for me was spot on PERFECT! I couldn't believe how he came to that color with such a teeny piece of wall that didn't really reflect on the actual wall color. He listened to what I had to say. I am so impressed! This will now be my forever paint store:) Thank you so much. You saved alot of time and grief that I had in front of me!

Terrible service and unfriendly staff, won’t be back If I could give this place a zero I would.

Great paint store with wonderfully knowledgeable staff. I have dealt with Ryan and Sue for the last 10 years and when I have a question about their products they have the answer. Have been able to match paint colours from any other paint store, I particularly love the new line of interior Diamond coat they sell now, super durable easy to clean interior paint.

Awful paint store. They will sell you old paint with dried chunks in it. Plus they can't colour match one if their colours on their colour wheel they sold me 5 years ago. I had the old paint and all for them to match. They must have been colour blind. The shades were remarkably different. The skinny man that works there all the time is so arrogant and rude. Never coming back.

Well you are doing your first paint job.don’t go here. NO HELP AT ALL! The colours are over there! No Customer Service!

Great location, awesome staff. Very knowledgable and helpful. Love there paints. Great location. Enough parking. Thank you for a great job well done everytime I come to purchase paints from you guys.

Worse customer service I’ve ever had, sales clerk was very rude and not helpful at all. I had a gut feeling when I applied my paint on my walls it would be the wrong colour, sure enough it was. Doing some touching up and the paint that was provided is so off the charts it’s not even close to what I asked for. I brought in the previous order and all the specs for what was needed. So very disappointed.

They do their best, they have some products i use but for the most part I have begun to buy my paint elsewhere

Very disappointed in the customer service. There was a 2 for 1 sale on, that ended on July 7th. We realized we were going to need more paint about 10 minutes to closing. I tried calling to see if it would be possible to leave a CC and run it through to take advantage of the sale, they said no, I then asked if it would be possible to take a rain check and pick up tomorrow, to which they said no. We've always used Dulux paint because it is Canadian, but after this experience, we'll be shopping elsewhere for paint. Buying over 6 cans of paint was going to be pricey in itself, the sale would have helped us out immensely. Its not like we didn't know about the sale and came in the next day demanding it. We just couldn't make it there in the nick of time because of the extensive house work we were in the middle of.

Staff is very friendly, knowledgeable and willing to help. This is the only place to get any painting supplies.

Great location and I love all their products. We use Break-Through to do kitchen cabinet refinishing at The Repaint Guys. I recommend the deluxe life master four walls because it's washable and durable and covers really well