I spoke with a girl over the phone after applying online, im a girl and my name is normally for guys i told her my case number and that i needed to answer more questions to get approved. She then said after i gave her my name and dob “can i speak to edwin” I explained to her that i’m edwin then she said a sarcastic and exaggerated “okay” and told me my application was denied then hung up before i could even ask a question as to why. I know that my name is stereotypically not meant for a female but that doesn’t mean I should be subject to such disrespect. I wish i could’ve have gotten her name but she hung up before I could even speak.
Dealing with Toni was easy and very fun, she is very outgoing and understanding. She explains everything and gives a very welcoming attitude she is a great member of your team and I would deal with her anytime! Great customer care and service
Dhruvan was very professional and understand my requirements. He helped me with each and every detail and was very patient. The credit optimization tool was very helpful. I recommend easyfinancial
Eghosa Finance Manager and Toni, Branch Manager were amazing and went above and beyond to make me feel comfortable the way a customer should feel. Thank you for the support to helping me and my family.
Toni is nothing short of AMAZING! Borrowing can dealing without debt is often very stressful. She called to discuss options and worked efficiently to help us. She was light and personable and made a human connection…. Not very common these days! Thank you Toni!
With easyfinancial from the comman Mayfield mall Was very professional very nice and met all my concerns very informational explaining thoroughly all details of my contract wasn't working with her thank you very much