Echo Karaoke & Lounge

Watch out booking! The basic website only servies Toronto phone the Edmonton location directly! Otherwise guests fun and they have a decent selection of English songs, once you get used to the interface you can usually find your song. Watch out out for the less then steller midi versions of songs.

Food was what is expected from cheaper karaoke place. The instant noodles were hearty though, great idea. Service was good, we had to wait loner for food. The song choices could be more extensive. But workers and the managers were friendly.

Treated us very well, accommodated a party of 6 without any difficulties and maintained good service throughout the entire session.

Best karaoke in this city! A good place to drink and chat with friends. I love the atmosphere and it's very clean, I've been here many times, the waiters are very nice and friendly, it's a pleasure to interact with them.

We had a party here last night and it was amazing! The front table are very kind, and the room are the fanciest karaoke room I’ve ever seen! Strong recommend!

You should be careful when you pay with your credit or debit card. They might charge you tip for 15% without asking you any.

I didn’t select the tip % before I paid so I wondered why they don’t need any, but I found I had paid tip when I looked at my receipt. They put 15% on as a tip into their machine although we did not order any food and drink. It happened not only me but all of my friends on the day.

I’m not talking about the 15% is high or low. I think the price of tip should be decided by customers, not servers by themselves.
We enjoyed Karaoke, and were feeling good before the payment, but the tip matter made us very sad, surprised, and disappointed.

I am incredibly disappointed by the staff. I didn't order any drinks OR food and the cashier sneakily put 15% on all of our bills (we only had 4 people). She didn't give us a chance to select no tip and forced us to pay tips when she didn't even do anything. Tips are supposed to be something I choose, not forced upon me by staff, especially given my group was small.

Additionally, the song selection is incredibly limited to older songs and the search function is abysmal. I try to search something and it doesn't show up, but I will find it after scrolling randomly for a long time.

I cannot recommend coming here unless you can catch them from auto-forcing their tips and you're okay with a mediocre song list.

Staff was very kind and considerate. So choices were horrible and everything is in Chinese and you can't change it.

Decent private rooms but systems lacked artists and didn’t work properly sometimes.

The girl there didn’t communicate to us properly and only mentioned that we would be charged on an hourly basis ($58/hour which is still quite a lot compared to other places). She also mentioned how whenever we paused the songs or whatever, we wouldn’t be charged. We sung for a total of 1 hour (I kept track). However, when we were ready to pay, the total was $89. We asked why we were being charged more than what we expected and she then told us that she charged us basically $1/minute after the hour was up ($58 for the hour + $31 extra for being in the room for a total of 88 minutes; the whole place was empty anyway so charging us extra for being in a room no one was waiting for is ridiculous). On top of that, when we were paying separately (we divided the bill into 6 portions), I noticed that we were being charged extra. $89 divided by 6 would’ve been about $15 but I saw that my friends were paying about $17. Right when I noticed, I asked her why we were being charged extra and she said a 15% tip was included in each portion. None of us were aware of this before paying, I had to ask her myself. It annoyed me how the bill she gave us said $89 but we actually paid a total of $102. Not sure if I can trust these guys again.

I wouldn’t recommend this place to anyone. You can find a way better place that’s cheaper and better quality (like Soju).

Good private rooms, decently priced, easy to book but very limited song selection. Here’s why explained…

We had a private room, and was a decent price for the size, the one downside is that there is very limited song selection. Much of the music was on the list but skipped as they didn’t have the “file” which was very sad to hear. Room had some nice lights and a modern system.

Very large selection of mandarin music, decent English list (however very outdated and usually just the popular) Japanese and Korean is very limited to older songs and music. The one upside is that once you get the hang of the machine it was decently easy to look for songs. (Note: search by artist name rather than song name, works better)

Customer service was great and very helpful. It was not a busy day for us as there doesn’t seem like there was too many people. Booking was very straightforwards using the phone on their website, the person answering the phone was very helpful and picked up even when I called before opening.

Great experience but needs larger song selection.