I don’t usually write reviews unless the service is worthy of it - Paul jr and his entire staff are always top notch. I always get in and out quickly with the best of care and you feel appreciated as a customer. With their new expansion, they are sure to address any automotive need you may have. Highly recommend!
My thanks to Kurt at the 200 183 highway 16a location in spruce grove. I discovered a leaking oil filter that was in stalled by my chev dealership. I was heading out hunting at the time but apparently that dealership didn’t have the 5 min to help me out. I pulled into the the econolube, explained the situation and “bam” Done at very reasonable price. Not to mention the pleasant attitude and willingness to help. Thanks again Kurt. Sorry if the spelling of your name is incorrect.
What else can be said but ABOVE and BEYOND. These guys have been serving the Grove well. Not only are they trustworthy but they aim to deliver the highest standard of customer service. Can't recommend them enough.
Had a bad tire. Kurt got us in right away to try to help. Unfortunately him and Coale were unable to patch it but really took the time to be kind and try their best to work out a solution for us. Thanks guys. Stay cool!
The owner and some of his staff was very helpful and kind when they changed my headlights. I’m very grateful for them. I leave 37 km away but I will surely be back again to this place for change oil. I recommend this place. They have a lot of services to offer. I even told my employer since they own a driving school that if they need some repair for their car they will go to this place, and they told me that they’ve known the owner and been in this company for a long time for their serviced. Keep up the good works!
Paul and his staff really do treat you as family. They take the time to ensure you get the best service possible. Very knowledgeable, efficient, courteous and handle everything in a very professional manner. We would recommend Paul and his team at Econolube without hesitation.
Service was very efficient, got calls to update me on my vehicle everyday, and when I went to pay they were all on lunch break but instantly helped me out which I found admirable. 5 stars for a great family business
Great experience here! Very friendly and fast. They also offered us water for free. Not many places offer free anymore LOL. It was $152 to change synthetic oil in a 2017 Q5 Audi. We will be coming back!
Matt and Jim helped me during my first experience, very professional and very kind. The entire experience is why I will continue to seek out family owned businesses over corporate. You can hear a certain positivity and camaraderie in the businesses atmosphere. Will be back again!
Had an issue with my thermostat today, very stressful situation, Carole got me in quickly and helped me get the situation fixed, didn’t overcharge me and was so very kind to me and my 3 children. Cannot say enough good things about this business. Definitely will be going to them for all future car needs. Thank you to Manny aswell for shuttling myself and my children home, such a nice guy.
To be fair every visit before last deserved 5 stars, however this review is based on the last. While getting my oil changed I overheard the technician underneath my car berating a new hire about only removing 2 of 4 pins on the guard covering the oil pan which resulted in a tear. At the end of my oil change, rather than explaining what happened the technician told me that they discovered a tear and drilled a new hole to keep it on as a favour to me. At the time I didn’t care to get into a confrontation because I assumed that would work (something I now regret) …currently the cover is hanging off on that side and I’ll have to either remove it or pay for a replacement.
To sum up, great place for an oil change but I don’t appreciate being lied to, especially with consequences to my vehicle.
Service was great - however a week after getting my oil change done, check engine light came on. When I went to check the oil level, I noticed the dip stick was halfway out which can cause major issues. Not happy at all.
Always a great experience. I just wanted to extend my gratitude to John and the staff at both locations for going the extra mile for me and my mrs. Any questions or concerns we have are answered. They are knowledgable, and put my mind at ease. Thank you for the great service and taking care of us.
Been going here awhile now. Nothing but great service. Kirk the supervisor always has gone out of his way to help me out every way possible when I come in broke down with my old truck. Not to mention he helped me out a bit past closing time with a blown power steering line. All the guys in the shop are super helpful and try to help as much as they can. Love going here. Price is always super reasonable as well.
I go here for all my oil changes and Tire changes now, even though it takes 45 min to get there for me. They are quick, efficient and clean. They don't try to talk you into unnecessary purchases like most other mechanic shops and reasonable prices. They are professional and friendly as well. 10/10 recommend!
Excellent service customer service was second to none, family owned If your looking for an change or repairs done on your vehicle, this is the place to go and want to be treated by staff that really care look no further. Great service fair prices, Give Econo a try you will be glad you did.
Stopped into EconoLube on our way west of YEG. Thrilled with the positive energy and friendly technicians. No appointment on a Friday afternoon but they treated us SO well. Thorough, helpful and fast. Way to go EconoLube - we’ll be back
We just moved up into the area and needing an oil change when I came across Econolube. Absolutely the best customer service I have ever had! I was offered a bottle of water and they went above and beyond any lube shop I have ever used. By far my favorite and using them for all our vehicles.
These guys are great. They have helped me out with my truck twice now on short notice and have been very accommodating. A dealership quoted me almost 50% more for a job these guy did for me super fast. Highly recommend.
Paul and the team at Econolube always go above and beyond for me when I come in for service. They take great pride in being a supporter of the community and knowing their customers. I know when I call with questions or an issue that my vehicle is always in the best hands. Paul carefully listens as I describe what I need help with and then always blows me away with the service I receive and care. I never walk away feeling uncertain, and like a friend has been caring for my vehicle in the best way possible so I can be safe with my children in it.
I was there today for an oil change and was very impressed with how quickly they did the oil change. Their customer service was A1 their payment machine was down and I was not able to pay right away so they told me to leave without paying and they would call me. I was so impressed that I didn't wait for them to call and came back to pay. They trusted me which is not something that happens anymore I would highly recommend thus shop to everyone
Family owned and a great team. Not pushy but offering information and great service. Can't wait to try out your mechanical and tire services this fall. Thanks to Noah and Issac for great service.
Not the only. Only the best! Extremely satisfied every time I come here. Service and speed, without sacrificing quality. Usually just in for a quick oil change, but just learned they are a full service (and tires too!) garage. They communicate well and don't push needless services and products on to me. Locally owned, support local!
All I could say is, this is by far the most accommodating oil change place I've ever been to. John and Morgan made sure the service is done right while on the other hand never did make me feel bad for coming in closer to their closing time. They even chat with me about my car after the service, super friendly. John and Morgan keep up the good work!
A big thank you to John at Econolube who gave our company a service recommendation on a newer vehicle still on warranty. Our Jeep Gladiator had a substantial issue with the differential, needless to say John’s recommendation saved us a lot. Really can’t say enough about the professionalism from both teams at Econolube’s Spruce Grove locations, they are the best!
The best customer service ever! Honestly you'll feel like you've been teleported to a small town Hallmark movie for how honest, kind, and polite they are!
Absolutely phenomenal service. I've been going here for a few years now, I have to say it's the best for oil change shops in every category. Did you know they can fix your vehicles now too? Awesome place.
Shout out to Josh, I have never had such a great oil change experience! Customer service was above and beyond my expectations. Will definitely be coming back for all my mechanical needs.
First time customer. They were very knowledgeable, friendly, great service. We like to support Family owned businesses. We will be back for sure! I highly recommend this place.
First time here. Met the owner. Family owned business. Great service and great knowledge on our vehicle. Highly recommended. Not to mention the best price of all the drive thru oil change places here. We are now regular customers. They do tire service and have a mechanic on site.
Stopped in the see if I could get an appointment for my RV and was taken in in approximately 10 minutes and out after a very satisfactory oil change. Light check done, everything was top notch. Thank you
Excellent service customer service was second to none, family owned If your looking for an change and want to be treated by staff that really care look no further
Locally owned and operated, EconoLube is the best choice for having your vehicle fully serviced everything from oil changes to mechanical repairs. Paul Harpe (owner), has faithfully dedicated himself to the community of Spruce Grove for decades. Paul's leadership and customer etiquette permeates throughout his team of service technicians. Rest assured you will be taken care of.
These guys are the best! I have been using them for my oil changes and tyre swaps for years and through two different vehicles. Always courteous, always knowledgeable and always expedient with your car. Thanks for the great service!
Oh my goodness, what a game changer for service! Super helpful, happy, extra services for no charge such as washing your mats while you wait for your oil change. I LOVE their approach! You will be very happy with them, give them a go!
Great place for a oil change and tires. They know even have a mechanic for all your vehicles needs. The owner is the greatest. Always get good friendly service at a reasonable price.
All the employees are affable and easy to talk to. They are so thorough and diligent with my car; I know that whenever I have a car problem, I can always rely on them to help me out!
Great service every time I swing by. I always feel that the staff treat my vehicles as if they were their own. The attention to detail and professionalism is top class. Always knowledge and honest.
The team here did a great job. Took a little longer than expected but I could clearly see they were busy with it being winter tire season. Thorough work though and quality parts. Car feels refreshed. They did a good job. Good prices too!
These are the best group of people out there, very helpful very kind so happy to know there's such awesome shops like this out there, hats of to Paul and Jordan for getting me in to switch my tires to winters,
Great Customer service Fair prices Timely manner I have come here for 3 years for oil changes and today was the first time they had to fix 1 tire for me. Thank you guys for helping me today.
With a full service tire shop, Paul and the staff are fantastic! They are efficient, kind and courteous. They do their very best to get you in and out as quickly as possible.
Used to go to a different oil change company. They weren't able to get me in on short notice. I saw Econolube was open and easy to get to. I was impressed by the service. The professional extra due care and attention to details. Didn't feel rushed. I am going to tell everyone I know and even strangers this is the place to go from now on. Their packages offer more than my old one and anywhere else I have been at a lesser cost. Thank you.
Amazing experience I'm one to do my own oil changes but i was impressed by how thorough they where i will be going back its worth the price you pay and the employees are extremely pleasant and went above and beyond
Econolube does seasonal tire changeovers! Who knew? I didn't, but a friend referred me to Econolube. His business is in the same complex. I called last Saturday and asked if they could acommodate me - Jordan said I might have to wait for half an hour before they could get to me, but they could do it. Fantastic! Every other place in Spruce Grove had a week to 2 weeks wait, I could definitely wait for an hour or whatever! The work was done quickly and professionally and at a lower cost than I've paid in the past to tire shops. I will definitely be back and will recommend them every chance I get!
Paul and his team are an absolute gem of our community! I highly, highly recommend having all of your oil changes done at Econo Lube - both locations are awesome! You can even get tires at this location now!
The best oil change a person could ask for, Excellent service! The Gentlemen working the shop had fantastic communication with each other, the atmosphere was very nice. The oil change was fast & efficient. I’m not usually one for small talk in my day to day, however I enjoyed talking to the supervisor, perfect customer service, perfect vehicle service.
Highly recommend this place worth the time and money to go to Spruce Grove if ur in the area.u get coffee or water while u wait for them to change oil, do 25 point inspection and no joke they'll vacuum ur car too all included in the lowest cost I found in the area.topped up my washer fluid no charge. I'll definitely be back when kms are up and telling ppl to go
I came into their shop 20 mins before closing.they help me diagnose the problem. Service was stellar. Peice was right. Great help. Ill go here if i need a service.
Coale went above and behind with a great service. I was surprised by the amount of free bonuses they throw in like giving the cab a quick vacuum. I like supporting local, will go again!
Good technicians. Can just about repair or replace anything. E. G.windshield wipers, tail and head lights, fuel filters (Diesel) Even check the air in your tires and top up your windshield washer fluid. Fairly decent prices, no high pressure sales tactics like other Lube shops do.
Awesome shop for everything automotive Family owned and operated Highly recommended Vacuum floors and washed floor mats was nice touch Very professional shop
Took a chance that they could help with more than an oil change. Exceeded my expectations! Super staff and professional atmosphere in shop. Great value. I shall return!
I Always trust the staff at EconoLube when it comes to my Toyota, the customer service at the west location near Rona, is excellent, Nathan took care of my oil change and answered any questions I had, very patient and knowledgeable.