First time there, had a problem with my car, went to the other garage twise and couldn't fix it so I went to this one and they told me what is the problem and what need to be done to fix it, very honest and fairly priced. Definitely my go to now! Thank you!
Took my vehicle here for an out of province inspection. Edmonton Chassis said I needed $2200 worth of suspension work, and had an oil leak that wasn’t even included in the quote yet. I was already quoted about $2500, then add the oil leak fix on top. I took my car to another shop and they found the oil leak, but after cleaning everything up, said it was such a tiny leak that it passes inspection. He said I had brand new suspension and everything else looked good. I didn’t need to fix anything! Chassis will gouge you for absolutely anything, and i would not recommend them to anyone. They also uninstalled my baby car seat and tossed it in the trunk.
I went for what I thought was a diagnostic issue but they found it to be something else. Good effort and good service! I usually wait at the location and my only request would be a better heater in the otherwise comfortable waiting space.
Mechanic screwed up my car, left bolts missing, broke an emissions line, and left me with a misfire that even subaru is having a hard time fixing, not happy. Not giving one star because they threw me a bone with my exhaust and let it pass inspection
Very friendly staff. The information and work required was sent right to my phone, easy and convenient to approve. I will be going back. Great service and fairly priced as well. I can't recommend them enough.
I needed to get an out of province inspection for my car asap and they were able to get it done same day I called them which was very helpful. Staff are super friendly and informative! Will definitely come back!
Great staff and great service. Had my vehicle in and out of the shop very fast and on short notice.plus noticed a possible concern on the vehicle after a pervious repair I had done personally. All in all a great experience and I will be returning for future work.thanks again guys.
I needed to do an out of province vehicle inspection immediately. I called and they asked me to come over. That was great.
Very friendly staff. The receptionist was very nice and friendly. I decided to wait in the waiting room while they had the inspection done. The service was great and there price was reasonable.
We originally found this place when we needed an out of province inspection, since then this has been our go to mechanic shop. I love that I can come here and get all my services done without having to go to several places, and they recently added auto detailing and I swear my car has never looked better. The service staff is the nicest I have meet always very kind an courteous, and never an issue explaining something to me or showing me what the issue is. Because of this I have more trust in them when they tell me something needs to be done. I highly recommend this auto repair shop and tell all my friends about it.
A big thank you to Sylwia and Edmonton Chassis for your amazing service! I had my salvage inspection done just recently. Very convenient! I had not wasted my time going to the registry for a form, they did this for me. Time is money, with I don’t like to waste! Just get your vehicle there and they will do all for you. Highly recommended!
Definitely will come back for a maintenance and amazing detailing services.
Edmonton Chassis conveniently withholds information to greatly enhance their chance of “double dipping” the 200$ out of province inspection. Along with neglecting the BC inspection exemption to get their greasy fingers in your wallet. The unprofessionalism extends further to the numerous spelling mistakes on the invoice I received. And on that invoice I see a $20.00 ‘inspection request form’ charge for free paper from the registry office, but Edmonton chassis won’t mention that to you until it’s already been charged to you. They also wanted to charge an additional 80$ re-inspection for a “squeaky wiper blade” to make sure I swapped that out so my vehicle was safe for the road. Save your money and bring your business to Canadian Tire. 1 star is too much.
As a landscaping company it is very important to us to have a reliable trucks, that’s why we service our vehicles at Edmonton Chassis.
We get updates on repairs, thank you Sylwia for great customer service. Estimates and invoices are sent to our cell phones, very convenient. Repairs are scheduled and completed within promised times. All done with quoted pricing. Never felt overcharged. Comparing to other places I would say, that you can get amazing service for a good price here!
Always getting recommendations what needs to be done in near future. Safety is very important to us.
Edmonton chassis is fantastic. Reasonably priced, good timelines and they don’t sell you things your car doesn’t need. Honest mechanics with great service! Mike is fabulous, breaks the information down for a non-car savvy person to understand and is realistic about what is needed to stay safe while keeping your car in the road.
Awesome service at affordable prices. Mikes the best, really appreciate his attention to detail and hard work. I have an older SUV but he took the time to diagnose problems and kept her on the road. Never felt like he was doing unnecessary repairs, very honest.
Had a salvage inspection done. Although the price was the cheapest I could find they hit you with an unfair and inflated repair bill. I asked to speak to the owners and have called several times but they are on a vacation in "Spain" for a unspecified amount of time.
Needed couple things done on my 2006 ram 1500, stated in my inspection friendly staff helped me diagnosis my truck and was helpful finding the correct parts I needed, did also offer financing and was willing to work with my situation highly recommend if need repairs or what whatever your needed done on your used or new vehicle.
They took advantage of my sister and I when we went in by ourselves. They were very rude to her and her boyfriend when they took her car back for re inspection and told her that if a bad review was left, she was not allowed / welcome to come back. One of the office staff slandered another family member that was helping with the situation and stated that we called him a thief and used other harsh language.
I would NOT recommend this business. There are so many better shops in Edmonton.
Extremely poor customer service. Called three times. Each time I was told, they would check with the technician and get back to me. Ten days later I finally get a response. An anonymous text with an invoice to approve that included a third wheel alignment charge. The vehicle hasn't even been driven 1000km since their first mediocre wheel alignment.
Wrote a letter to the owner and got back nothing but silence.
Very friendly and knowledgeable staff. I brought my car in for an after salvage, rebuilt inspection. Very quick & reliable. Rates are very reasonable. Definitely give 2 thumbs up, I am very confident to refer others, if they do the work there's no better place to have work done on your vehicle then chassis repair, I will be taking my car here to have the repairs needed done. Now and in the future. Thank you Chassis team, I'm one step closer to getting this whole insurance and repairs done finally:)
I called on Tuesday, booked for Wednesday at 10 am. Was taken in right on time. I had my engine shampood on my Xc90. It looks brand new. A very good experience all around.
The work was done quick and thoroughly, it gave me peace of mind to make the drive to see my aunt in the hospital outside of the city. I’ll definitely come back
New to the province and Edmonton Chassis was very honest, fair and super friendly. The front office staff made me feel welcome and the mechanics were very professional and gave me great service. I would highly recommend them to anyone.especially anyone moving to Alberta from another province. I will definitely be a return customer for any of my mechanical needs.
Amazing experience! Reasonably priced and great communication. Called a few places to get a quote for ABS sensors and out of the 6 places I called, Chassis was the only one the was able to provide me with a quote over the phone. They were able to get my vehicle in quickly and fixed my vehicle with the original quote and WELL BELOW what other places had quoted me. Honestly, this is place is such a gem! The front end staff are incredibly knowledgeable. 5 stars!:)
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