As usual Sarah was great to deal with. She always has a smile and is very knowledgeable and patient. Any questions I have in regards to the in's and out's of silver stacking she is able to answer and not once have I felt like I was putting her out. Different places I have been to in town to purchase silver I have tried asking staff questions and ended up feeling like it was an inconvenience. As well Edmonton Gold always has the best prices in the city not to mentionl a great variety and quantity of stock on hand. Always recommend this establishment to any one I talk toin regards to silver stacking.
I was in and out of there quick as can be. I dealt with Emily she was an absolute delight. Total sweetheart. I got roughly exactly what I thought I would in return all around 100%
Sara was friendly and efficient and made the experience short but enjoyable. Was able to complete the transaction in 10 minutes with all questions answered. Overall a positive experience. I would recommend visiting the Edmonton office.
I would just like to just make it heard that the customer service I received at this location was atrocious. Very rude and made me feel like not only did you not deserve my business but also I would not go back nor recommend peers and/or family to a place so unprofessional. The personnel’s name of whom I did business with was Sara and for a manager should know how to be welcoming, treat their customer with decency and respect especially when going into a establishment to support them and spend the money I did there on a 1 oz gold bar. Only reason why I gave 2 stars is because the prices are good, however considering the experience I had I more than likely would not be returning.
Thank you Rita for the great service got the maximum I could for silver and gold customer service impeccable and the payment method great easy.thank you
Wow! What a disappointing experience in store! Met by two of the most useless “gold experts”! Rude, combative and disrespectful! A simple question was met with snarky comments! The website is amazing and informative, but the prices on there are not the prices they offer! They had a similar white gold ring of the same quality but a quarter of the amount of high quality diamonds that were in one of the pieces we were looking to sell and was priced on their website for $4995 on sale! Offered us $126! DO NOT USE! THESE LESS THAN KNOWLEDGEABLE STAFF MEMBERS COULDN’T EVEN FIND THE SILVER 925 HALLMARKS ON 5-6 OF THE PIECES WE TOOK AND HAD TO SHOW HER WHERE THEY WERE STAMPED! Needless to say would NOT recommend to anyone with a shred of self respect! Not one good word to say about the staff!
What an absolutely professional and enjoyable experience. I have never sold any gold before and Sara made the entire process simple and effortless. Very friendly and every step was explained, I had lots of questions and Sara was more that happy to answer them. Thank you so much for the wonderful experience!
Really great service do what they say and we left happy and with a smile, and even when I didn't have what I thought I did they were still egger to help me and made sure I understood what they were teaching.
They take two pieces of Id, your name date of birth address and licence number is on the receipt and in there data base, they pay a little over 50 cents on the dollar of spot price
Very professional and polite The first time the wife and I wanted to get rid of gold items that were collecting dust. I contacted a few places as anyone would normally do and discovered this business. Sarah was the representative we dealt with, and after listening to the other associate (Cass) that was helping another customer it was soon realized that they were very up front and made a person comfortable and not feel intimidated by their knowledge. In our opinion it would be obvious that this is where we would go in the future as well for these sorts of matters. Thank you for the learning experience as well as making it enjoyable.
I have used this business to sell my gold a few times now and turns out after shopping around it is the only place I will use. Very welcoming, and Friendly. I never get a run around, very easy process and always get top dollar for my gold. The last couple times I have been in, Cass has helped me. She is awesome always explains the process and makes you feel welcome. Thanks Cass for the awesome service.
I love the service here, the staff members are very friendly. I've gone in a couple times and had pieces tested, even if they aren't what I thought or I decide I don't want to sell, they have let me know that they are always there, but have never pressured me. I had a piece stamped 10K that turned out to be 24K and they were very honest and let me know I had a treasure on my hands! I will continue to deal with them and encourage others to do the same!
Great business. Best in the city. Sarah is extremely courteous and kind very helpful. Edmonton gold buyer pays top dollar for gold so if you want to sell your scrap jewelry go here you won't regret it.
Regarding my visit February 13,2020; ALWAYS a warm welcome! Fast, yet thorough, service and oh-so-very knowledgeable! Did I mention funny? Thank you SARA! I'm always glad to see you're still there when I come through the door! 5 STARS all day long!
Have dealt with edmonton gold buyers twice now to sell my scrap gold. Sara helped me today. Would 100% recommend going and seeing her for any gold need. Shes very knowledgable, friendly and great to deal with. She was also super patient going through the gold. Will definitely go see her again in the future with any gold needs.
Took some old jewelry into the store and Sara P was the lady that helped us. She was fast, friendly and knowledgable. Would definitely recommend this place!
My bf went in and saw Cass. She gave him a quote and he decided that he wanted to look around for better prices. Cass's quote ended up being the best by far. He went back days later and she ended up giving him even more than originally quoted (as gold had gone up a bit) Awesome place. Definitely recommend you go see Cass!
Cass was very helpful, and gave me very courteous service! It was overall a great experience, and they have the best prices of any bullion dealer I've been to!
Sara Patterson-Robert treated me with kindness and courtesy on both occasions when I brought in gold ounces to cash in. No hassle. Very much appreciated!
I must say that twice that I went to the Edmonton location in Old Strathcona, I was very delighted by the outstanding professionalism and excellent service provided by Sara. She was very friendly always with a smile. It made my experience very enjoyable. I recommend strongly this location to everyone.way to go Sara
Sara P was excellent and welcoming, she was knowledgeable and efficient. On top of great prices, I will definitely be buying Bullion from this location again.
Sara was quick, professional, and spent time with me answering questions about buying and selling gold. Will definitely be back to purchase in the future.
My wife Maria and I met Sara P yesterday since we had some jewelry to sell. Sara we very friendly and she was very efficient at her job. She explained the whole process to us and we were very satisfied with the price we got. We would strongly recommend her as an excellent sales person.
This place has excellent service. The price of gold is transparent on the website. Sara P.is friendly and easy to talk to. Highly recommend this place.
Went in with some old jewelery was assisted by Cass who was very nice and friendly. Cass helped me get some cash and was extremely knowledgeable. I will return with more business. Thank you
Sara p was amazing. She was very courteous and professional. They'll give you a higher value for your gold compare to other places. I highly recommend this place.
I met with Sara and had some jewelry looked at a priced out. The amount came to more than I thought it would and she was super fast and efficient. She took the time to explain the process. She had a warm personality and a lovely smile. Stopped in on my lunch hour and made it back to work on time! Awesome!
Sara was very helpful and knowledgeable with her service to us. We were thankful for her professionalism. Would recommend and would use again in the future.
Sara P was so professional and explained the whole process. It wasn't long before I was leaving with $$ in my pocket. Thank you for your great service!