Edmonton SouthPark Goodwill Thrift Store

After moving from Toronto, we needed to buy a lot of small things for our new home. We found a lot of useful things at this store. I personally found a great coffee machine for only $15.
The only disadvantage of the store is that at the entrance you are asked to leave a backpack at the entrance, once I was walking by and I had a few extra minutes, I decided to look and look for something interesting. But in my backpack were important documents that I didn't want to leave. So I had to leave without looking at the assortment that day.

I went there once to pick up a desk and chair when I went back they asked me to give them my backpack. Why do you want a backpack full of valuables when your store is full of things I don't need because I will not be shopping at your store if you want to take my backpack. You are so rude to me I hope I never see you again.

My friend went to purchase a top, with a price tag attached. Cashier VERY rudely was trying to DOUBLE the price based on the brand name. Even though it was already tagged BY THE STORE. Even got manager over to try getting the price increased. Thankfully, the manager actually had the sense to leave it as is, as it was already tagged. Very uncharitable for DONATED USED clothes.

Everytime I go here, the staff are rude (had one walk into me today and didn't even apologize). Go to Walmart to buy brand new movies for $5, everything Goodwill sells is $5 or more just because it has "more than 1 disc" even if the value of the set is way less. Also, there was a staff member who had special needs being talked down to and was starting to have tics and spasms because of it. The manager wasn't helping the staff and seemed to even notice one of her staff was distressed. To see someone treated like that is just disgusting and the manager needs training on how to properly help and manage people with special needs. This is supposed to be a company that helps people with special needs and this store is abusing them.

Store looks great, one of the best location in Edmonton. I was so pleased by the customer service given by one of Store Supervisor (Dharmik). Must say he is a true Goodwillian and Valuable asset to the company. The staff was incredibly welcoming and helpful. I would definitely come back.:)

Just donated a bunch of stuff, asked for a coupon and they don't do that anymore. Greed is taking over and it's sad to see. You get this stuff for free and you charge too much for a lot of it on top of it.

Not as many deals as there were when they were located on 51 Ave. Update, October 2021: Deals here are few and far between now. I went to donate a hand ice auger (working condition) and the gentleman had no idea what it was so therefore refused to take it. Side note I bought the auger there (2019 have since upgraded my ice auger game). He proceeded to give me a sheet with the listed acceptable donations and no where on the list did it say hand auger or anything remotely close to what I was donating. I wasn't going to argue my point anymore. I ended up giving it away to someone who was delighted to have it. I also watched an elderly indigenous woman with her 2 grandkids get followed like a hawk by the staff e even though she was just trying to shop and spoil her grandkids. They even grabbed the attention of the house security guard to take over and proceeded to watch her like she was going to rob the store. It was an unreal case of racial profiling and my wife (AHS social worker), brought it up with the Manager and the manger pretty much just fluffed it off like it was no big deal. We then realized nothing was going to change so we just went up to the kookum and said sorry you are going through that and she thanked us for our concern. I do not recommend going here because of the culture of their team and management. There are better run locations in the city and it's too bad because Goodwill is a good cause. Thanks for reading our experience here.

Good staff and a great place for gently used items.
From toys to home decor, they have it all.

Heavily picked over charity store in a high-profile location. Pricing seems to be high for donated items.

Clean spot, good finds at a decent price. I fing there competitor VV if you know what I mean is overpriced so it's refreshing to be able to go to goodwill and see some good value with way you're purchasing second hand.

Definitely disorganized. I mean thrift stores usually are, but this one seems exceptionally disorganized. It seemed to me that clothes were hardly sorted out and the non clothing items absolutely not sorted out. Probably some good finds in here if you spend your time, but it frankly wasn't worth mine.

Help a good cause and the planet and enjoy the excitement of always-new inventory. So much better than buying things new.

Things have gotten so expensive over the last several years. I loved going here for great prices on clothing but you might as well buy new. Its happening at all the thrift stores.

Didn't get what we were looking for which was portable bedside lamp, but they had quite a handful of lovely lamps, decors, small home appliances, I did check out their clothing and shoes section, quite lovely stuffs they've got. Cute long boots and outing shoes for women.

I usually like this location but I bought a pair of pants and of course the fitting rooms are closed so when I got home I found that they were way too big. The exchange policy is 7 days - which is barely any time unless you have nothing else to do except hang out at goodwill. I took them back on the 8th day as I have a life, and apparently that 12 hours makes a huge difference as they wouldn't exchange them. So I left the pants there, as what am I supposed to do with a pair of pants that don't fit me? Now they get to make double the money off me. Awesome. I'll stick to the west location.

You can always find something you never knew you needed. Great place for decor items, vases, pictures and mirrors. Also a wonderful spot to bring in any of your extras, things that are no longer being used, and stuff that has been out grown.

The workers are very friendly and helpful. We've made about 20 trips here in the last month with all kinds of stuff in preparation for our move.

I went there today and for the first time I couldn't enter to that location because I was wearing a plastic mask. I can wear it everywhere except here. Stupid policy!

Staked Goodwill. Right next door to their corporate office, you can tell it gets a bit extra love compared to other locations.

I've found items here that are brand new that's not even been opened. Also found items here that are in very good shape and if something you bought stops working after testing it in the store, they won't give you a refund but will provide you an in store credit voucher. Seems reasonable. Also all items purchased here are not for profit and NO TAX! If you're on a budget and can't afford to buy something new, check them out.

Very organized. Lots of things to chose from. However this one fellow staff kept staring and made me very uncomfortable.

Very extensive, don't recommen. Go buy new staff if would be better. Just they take donations and resell for high prices.

I visited goodwill in SouthPark on Sunday with my son and the store was set up nicely. Very organized and easy to find what I was looking for. I received excellent customer service! All the staff was very friendly. I was struggling to carry all my items so the supervisor Dharmik came over and helped me carry what I got. He also explained to me your mission and your proggrame for albertans with disabilities which I think is awesome! I will definitely be back!

Friends and community canadians My advice is to triple check the items you buy from this store NO STAR.prices sold are almost buying new items like clothing / electrical/ shoes.et al I believe the store is more of PROFITS and they just using thrift and charitable organizations as entry level.clothes / kitchens wares and utensils / Shoes are not sanitized and disaffected making buyers prone to communicable diseases.electrical and electronics are not tested and store refuses returns even if stores allow you to have 7days which a tricky statement.that the price is just buying a new one which you can return it for months or years until you are satisfied. Calling Charitable department to futher investigation into the store real intentions. Are they really helping Canadians. Calling also Media I believe the store needs to Classify BETWEEN JUNKIES ITEMS TO Useful worthy items if the real intentions is to helping community canadians.

The store is nicely organized and good prices. I didn't find anything this trip but there will be future trips there.

It's a big well stocked store but nothing much worth buying the furniture section is way overpriced and there's no bathrooms.

I use to enjoy coming to Goodwill.but now it's difficult to find books. Since nothing is organized anymore. All the books are just placed on a shelf under a day of the week?
Really.
I was wanting to pick up some cookbooks and some science fiction/fantasy books and kids books.
Nothing is organized anymore. I just left the store with no books.

For a place that gets donated items is really ridiculous on pricing their items. It's not supposed to be an arm and a leg to get a pair of Jean's or anything in that matter.

Very disappointed experience just bought an item worth 15 dollars.after trying its defective electrical returning it was declined due to a little over 7 days requirements.due to my schedule of activities.no considerations.i usually shop to this store.i tried requesting the supervisor and referred me to his manager which echoed the same answer according to the supervisor.although the new manager was not around doing some training.my request is just store credit which no cash out from the store. I notice also prices are becoming expensive yet items are all donations and yes operational cost but it defeats the purpose of MOTTO priciples of non profit and charitable organizations.i loose my appetite of going back to store and buy items spends some hundreds not even recommending to others good bocomes Bad and the will of interest deminish

Cleaned, friendly staff, short lines. A good selection when I went in too. Seems like I always walk out of here with something.

Lots of different things! You shouldn’t complain about quality if you’re at a second hand shop, but almost everything here seems to be in decent condition so there’s not much to say either way. Lots of intimidating alt kids looking for cool clothes? If you want something nice I suggest finding out what days they restock and going in then (I believe it’s tuesdays but I’m probably wrong)

Got there just b4 closing but wasn't rushed and the staff very friendly. At the till Murry was awsome and very helpful

I love shopping at goodwill, even though they don't do much for the community. It's too bad, people don't give to Sally ann anymore. The staff here are five stars, the company is one, so they get a three.

No star store needs to be audited to check if thrift store real intentions.calling market place and CRA items are expensive and mostly defective.

Pretty messy place, things don't seem put away with care, and I haven't had many great finds there.

Over the years this place is getting more and more expensive. One time, I saw a book priced more than the original cost. Come on guys: (

Big store, lots of stuff! A little expensive tho. I find most the bigger corporate thrift store are tho.

Store was very disorganized and dirty. Overcrowded and overpriced. So much for Goodwill being a charity outfit.

The books are organized by the day they were put in the shelve. If you're looking for a specific book, good luck! Worst organization I've ever seen. The rest of the store is put together ok. A little messy, but at least in proper categories.