Extra-Tech Automotive

Finding a mechanic you can trust is so important. I've taken my vehicles to Extra-Tech for regular maintenance as well as repairs and I genuinely feel I can trust them to recommend work that needs to be done. They review inspection results with me and explain what needs to be done and what doesn't. Customer service is great from the time I make the first phone call to the time I leave with my vehicle problems fully addressed. I never feel I'm being upsold unnecessary services or additives, nor being charged unreasonable labour for minor work. I will continue to recommend this shop to friends and family.

My ac stopped blowing cold air, they diagnosed the system and refilled the coolant. They fixed my Audi in a timely manner, gave me a loaner and washed as well. Bill who I dealt with was very friendly and honest. Would highly recommend them

Gianni helped me in a tight situation although they were booked up. He still took time to slip me in between bookings to look at my cars issues and were able to offer professional advice! Great service and truly cares about his clients! I will be going through Extra-Tech for all my automotive needs moving forward.

A Stellar Automotive Experience with Extra Tech Automotive!

I have had the incredible fortune of discovering Extra Tech Automotive, a true diamond in the rough of auto repair shops. My journey to them was borne out of necessity, as my prior experiences with dealerships left me longing for a more genuine, transparent, and customer-focused experience. Enter Gianni, a referral from a friend, who quickly transformed my expectations for what an auto shop could be.

Extra Tech Automotive operates under the guiding principles of simplicity and transparency, a refreshing change from my past encounters in the industry. Their comprehensive assessments left no stone unturned; they furnished detailed reports complete with photographic evidence and clearly defined work requirements. My discussions with Gianni were enlightening and engaging, as he patiently walked me through each finding and provided sound advice on my vehicle's needs.

What struck me most was the warm, welcoming atmosphere of the shop. They treated me not as just another customer, but as a friend. An offer to tour the back while my vehicle was being worked on was a unique and appreciated touch. Their kindness and professionalism resonated with me, as did their commitment to ensuring that their work met my needs without unnecessary extras.

Safety was a major concern for me, especially given the problematic brakes of my car. The team at Extra Tech swiftly attended to this issue, and in doing so, alleviated my worries and made my vehicle safe for the road again. Their offering of a loaner car was a godsend, particularly with my daycare pickups, demonstrating their commitment to customer convenience.

Gianni and his team demonstrated extraordinary levels of kindness, empathy, and generosity that left me stunned. The cherry on top was the complimentary loaf of bread from the neighboring Italian market, an unexpected but delightful touch.

Extra Tech Automotive is not just an auto repair shop—it's a customer experience par excellence. They have set the bar incredibly high with their unrivaled service, meaningful interactions, effortless processes, and overall satisfaction guarantee. I am truly impressed by their attention to detail, professionalism, and the humanity they inject into their service.

In conclusion, my experience at Extra Tech Automotive deserves nothing short of a 5-star rating. For all my future automotive needs, I won’t be looking any further. If you're seeking a truly exceptional experience, I wholeheartedly recommend Extra Tech Automotive. Here's to Gianni and his exceptional team!

This is my second visit to Extra tech. Awesome service. They did a great job diagnosing the issues. They gave so much details on what is going on and the steps we should take for repairs. They give you a complete breakdown and pictures of issue's so you will have a clear understanding to the repairs needed. I had some strange electrical issue/no start, they showed me work done by others that was wrong that caused some of the issue. I love the clean shop and staff. I will be using Extra tech for all services from now on. Thanks Extra tech for your help and great service.

The head gasket failed in my work truck. Everyone worked hard to get me back on the road as soon as possible. Even though issues popped up they communicated with me and made me feel well taken care of. The costs were fair and I will definitely recommend them.

Very happy with my service with extra-tech. Gianni was very informative with the work completed on my car and what he recommended it needed going forward. Very professional service and they even went past our expectations by allowing us to use a spare car in the meantime and they cleaned our car for us when picking it up. Work was completed in a timely manner and very reasonably priced.

Reliable mechanic with many years of experience. You can bring your car to Extra- Tech with no hesitation, you will be more than happy with their service! Great staff, excellent response time!

I purchased a used vehicle and ha dit inspected before purchasing here they did a thorough job and told me everything I needed to know about the vehicle and it's state. I ended up purchasing the vehicle and had them do everything that needed to be done to it which was numerous things. They did this efficiently and affordabley in a timely fashion. The car is excellent they did a great job and I will be using them for absolutely everything I need in the future. I definitely recommend extra tech auto

Well considering it was the day before Christmas and only one tech on duty along with Bill up front, and yours truly calling mid afternoon I was surprised they got me in so quickly. Couldn't shut my truck after realizing the -40°degree temperature consumed my Costco battery, in a bit of a panic I asked my boss who maintains his fleet of trucks and he mentioned Extra Tech. Quick call was made and with in 15 minutes Mr. Bill had the proper battery ordered to spec, installed it upon supplier delivery and the whole ordeal was over and done with in 90minutes. What a load off my mind, I could start my afternoon shift without worrying how I was getting back out to Cochrane. Thx Extra Tech, you have my vote of confidence.

What a fantastic crew at EctraTech! Hit a pothole, heats a bang, stopped in and they were lovely. Put my car up on a hoist, showed me the broken spring, and i’m booked to have the repair on tuesday. Thank you, guys!

Recommended by a family friend. Super impressed with the communication and service from everyone there. Even got a free loaf of bread! Would recommend.

Clean shop, clean staff. Very friendly. They took time to chat about my vehicle. I needed an out of province inspection. While i was at home waiting i received text messages from shop. Messages included detailed pictures of issues that need attention. Now i can see whats going on rather than someone's word. Im extremely happy i found you guys and DEFINITELY WILL BE GOING BACK FOR SERVICE. Very honest shop and good work. Vehicle after service was very clean and washed. Outstanding. Thank you.

Gianni was amazing at handling my vehicle during a stressful turn of events with my vehicle. His team was very informative, knowledgeable and willing to walk me through all the steps of what they were doing and why and even showed me pictures to ensure I understood exactly what was needed! They were efficient at getting me in and exceeded my expectations! Highly recommend