Very professional organization! I spent a lot of time researching a number of IT Support & Security companies and F12 impressed me the most, so far they have followed through with everything they committed to do. They are fast, economical and knowledgable.
I was really impressed with F12 technician; Jumar Marinez who was knowledgeable, friendly and courteous while working on my Microsoft 365 this morning. I was back to work within minutes. What a nice way to start the day! Thank You Jumar!
Churns employees through the service desk like a meat grinder. Very low retention rate. Don't work here and don't listen to the bought/employee reviews.
I have been working with F12 as our IT support company for the past 5 years at my current job. I have nothing but good things to say about this company. The management and staff are wonderful and courteous. They provide an elevated level of service and always strive to reach our needs. They have grown in their practices of the years to ensure they keep providing the best service. If you need am IT company who knows the business and provides a personalize service this is your company! Thank you again to your whole team for being all around wonderful!
F12 has been the Alberta Aviation Museum's IT provider for a few years and have been very happy with the service. This past weekend a large scale event was to happen and upon arriving prior to the hangar there was found to be no internet. After a quick call and collaborating with the tech, an onsite visit corrected the issue with plenty of time before the event. Very quick response and accommodating. Great IT company!
Great responsive service and security always. When you have a business to run 24/7 safely, you don't need frustrating computer issues and hacks. F12 streamlines everything safely, so your valuable time and efforts are with your own knowledge safety zone. Your Business! Delighted to be part of the f12 family. Thank you f12
My experience with this business has been positive. Some problems took longer to solve, but mostly issues are solved right away. They are pleasant to work with/professional.
Rav was courteous, capable, responsive, persistent and patient throughout a reinstallation and reset process that had some unexpected surprises. Well done!
Each time I have a technical issue with my computer, I am confident in getting quick, efficient and effective service from any of the technicians. They are helpful, courteous and always willing to help in any way that they can.
Very great customer service! Even gave some side tips and tricks about how to use SharePoint/OneDrive. Easy to follow instructions and explanation for what they were doing when remote accessing computer to fix something.