Everytime I have gone in there I hsve gotten really good service. Me and my fiance went in there not that long ago we got great service from Kamal she was fantastic.
I’d like to express a big thank you to Kamal for going above and beyond in my recent visit. She helped me with further inquiries regarding financial education. She helped to make the process easy and clear. It’s not often that staff like her have gone the extra mile to insure the extra knowledge is there for a client. I’d recommend this office.
Fairstone is an excellent loan source. My lending specialist, Kamal Sekhon (Edmonton, AB) was friendly and knowledgeable. She offered me free friendly financial advice that was very helpful for now and future considerations. Thanks Kamal and Fairstone for being there!
Very satisfied with my experience here, I needed a loan and Raghu Chopra is very helpful, professional and kind! Recommend this place, Raghu gets a 5/5
Raghu had Great customer service and was able to help me get my loan approved the same day. Was very happy with how I was treated and they set up my payments on my pay day which makes it very easy to manage
This branch practices very predatory lending tactics. They purposefully omit information or mislead you in order to gain consent to do a hard credit check, which will decrease your credit score. They will be vague and deceptive about your monthly payment cost to get you through the door.
They will beat around the bush when you try to ask clarifying questions to ensure you’re not being taken advantage of. I highly recommend staying away from this company.
EDIT:
I said what I said. This company is predatory. Ask for a loan with your bank as the interest will be much lower.
Melaney Gomez is the most caring knowledgeable, and personable agent i have ever met. Melaney made me feel acknowledged and secure, she really listened to me. She also made the application process seamless. I was blown away!
I gave a 5 star to Ms. Melany, I would like to thank you to Ma'am Melany Gomez, for having an excellent, and very accommodating service to me during I visited at the office. Thank you Fairstone! More clients to come.
Best location with the best people. I needed a loan and had a offer in my email that guarantees the amount that I needed. Went down to the Fairstone Financial on 12835 140ave to speak with lending specialist Raghu Chopra about it and he provided quick professional services that left me with absolutely no questions or confusion. Thank you for taking the time to help me out and for showing me patience and kindness.
Raghu Chopra is the man to ask for, he was very helpful on what my best options were. I highly recommend this place and worker! Very professional and welcoming atmosphere!
I called this branch of Fairstone a couple of weeks ago to inquire about the offer card I received from them. The lady whom I spoke to asked for my personal details without informing me that she would be checking my credit score from Equifax. She went ahead and did it, which ended up affecting my credit score. I never asked for a loan; I was just confirming the offer card. It feels like a scam, and I don't know what to do.
I met with Melany G who was handling my case, she was very patient with me submitting my documents with clear communication of what I needed to do and how to submit the information. Thank you, Melany!
Great service from Hassan his awesome and he was so helpful for my loan if your looking for a great and easy customer Service look for Hassan. You guys should all the employees like Hassan best of luck Hassan