Falcon Homes Ltd

We purchased a home with Falcon Homes in 2022. We are very happy with the level of quality workmanship in the home. They were always responsive to our questions and followed through in a timely manner throughout the process.

Bought a home through Falcon Homes and they have been nothing but amazing! Had some issues after move in and even though it was the long weekend they were able to get trades out in a timely fashion to have them fixed. The landscaping is going in quite quickly, which i figured would take some time. I can say that i am very happy with my purchase and with using Falcon Homes. They made the process very easy and are always ready to help from time of open house walk through, purchase and possession!

Extremely disappointed with the way they have handled our leaking garage. This has been going on for months and contractors never show up on days they tell us they will be here. We planned to use our garage as extra storage and have had multiple items affected by water damage as there are new leaks in new places every time it rains. Poor workmanship from subcontractors & even worse customer relations from Falcon Homes themselves.

Got the keys to our property one month ago, lawyer still holding funds back for incomplete work.

Site supervisors are unresponsive, no real timeline for work to be completed. Sub contractors are extremely messy and do not clean up before they leave.

Update- dealing with a detached garage leaking water. Been multiple months of empty promises and no work actually completed. They line a date up and say they’re going to come out and never show.

Concrete work is sub par cracks all over within one year, have been told that’s “normal” and they don’t warranty anything concrete related.

0/10 first time buying experience

I purchased a townhouse up on Ryders Ridge and it is a poor build.
When asked to address the items Stan Phillips did not write down the concerns on the walk through and there was definitely a long list.
There were many items that Falcon Homes still has not fixed.
Issues were windows leaking water, constantly with frequent moisture and mold with cracks to the window seals, the exhaust fan is not working because the installer used an incorrect small line during the install, problems on the roof, cement pad with many cracks, furnace run had improper taping and needs to be fixed.
When I finally asked do I need a lawyer to have Falcon Homes
do the right thing, they told me their lawyer will only speak with my lawyer from here on in.
Then the gal that was our contact for Falcon Homes, Kim, told me she would be calling to check on my permits as she knew I was putting in a basement suite because I phoned too much for unresolved issues. I phoned the licensing department after I had finished my suite in the basement to check if I had pulled the proper permits for my basement, which I had. I asked the licensing company who had lodged the complaint and they told me it was Falcon, Kim, who called in the complaint.
Falcon has a new owner so that has dragged the good companies name. The new owners also have a landscaping company and that company has done our landscaping and most neighbours have had poor results. I had the company back a few times. My granddaughters fell in the pot holes not filled properly
and injured their ankles, I did too.the Dips in the yard are ridiculous. There is a slant and the grass slants and dies. I do not believe they used the appropriate amount of dirt.
I give the secondary owners a "0".

Beware dealing with this bunch.
How dishonest this company is. I am now dealing with the second warranty after the 1 year warranty is up and they will
not cover the items that Falcon is responsible for. So, It would seem them could get away with this.
I would not give this company even a one star but I couldn't move past to write this review.

Falcon Homes made it fun and easy to find the perfect home for my family, FAST! They have been super responsive and helpful in preparing my new home. I would definitely recommend anyone to look at what they have to offer and definitely consider checking them out!

I recently purchased a Townhouse with Falcon Homes and the experience has been 10/10 from start to finish. The staff and tradespeople were all knowledgeable & so kind.
I’ve been in my home for about a month and have been so impressed by the quality of build and level of care they treat their customers with.

If you’re looking for a reputable local builder, these are your people

I've worked with a ton of home builders. Falcon was phenomenal from the start of the project. We came up with the best floorplan for our family & worked with their in house interior designer to make sure what we wanted fitted into our budget without compromising on design. Highly Recommend.