Fatburger Sundance

When we got inside nobody greeted us, we walked up to the till and this lady came up, didn’t smile or anything. She got upset when we wanted to upgrade from a pop to milkshake, she said one sec and then glared at us while we waited for her to give us a noticeable go ahead again and she stared us down until we said oreo milkshake. We felt judged, and as a first time experience was sad to have such awful cash experience.
Maybe she was having a hard day, totally understandable but to take it out on us and proceed to not smile even slightly was hard to watch. Our orders were quick and easy but felt pressured by her. Her facial expressions were not pleasant: (

I order a $13 cheeseburger it came in a dry stale bun. They offered to remake it and again it was an old dried out stale bun. Buy fresh food!

Don’t eat here.

Staff is overworked and customer service is poor.

Skip app says deepfried pickle spears but instead you get gross pickle slices in over salted batter.

Why, why are the deep fried pickles spicy?

They serve hair in the food and when I brought back the sandwich they didn’t even gave me a new burger. Told me it happens move on! They are pathetic and should be closed! The old white lady is stupid and grumpy.

For a place dedicated to burgers, I found them very average.
Atmosphere was alright, kinda retro kinda cool.
Staff was really nice!
But bathroom was not stocked up and the place looked a bit worn down.

Just came for a late, quick dinner and the food and service was excellent. Thanks so much!

Excellent quality food! Great customer service! They really went above and beyond, such a great place for food!

Food is delicious. Prices are a bit higher than, say, McDonald's, but the quality is enough to justify that. Kitchen is clean too. Highly recommend!

Love this place. Service is pretty quick and everyone is so nice. Everything was still nice and hot when I got it home. Maui Banana shake is soooo delicious. The entire place is extremely clean too. Lovely place to order from and hang out at.

I have been going to this Fatburger location since it opened - and some of the original staff are still there. I always order the same baby burger with no pickles and small fries. The service is always top notch, friendly staff and the food has always been hot, fresh and very good. I highly recommend!

Always an amazing experience, the staff are incredible! Always great food and amazing service! Thanks so much!

Ordered 6 pieces chicken tender and a burger. One of the chicken tender only had batter and no chicken. The other pieces were small with most of it just batter. I suggest going to the Macleod / Glenmore location if you like Fatburger. Was a little bit disappointed since I paid $28 for a burger and chicken tender.

We always my friends to go Fatburger sandance the staff are so fabulous they greet us good morning and so friendly and hospitality, I like there smile even there are so busy.and the burger so delicious.

Love it, clean place, service was fast and polite
Burgers are massive and really tasty
Defo recommended!

Everything was great. The staff is wonderful. The only thing was in my wife's and son's food there was hair. The staff quickly changed it, apologized and we had a lovely time.

I never knew Fatburger did breakfast and I was pleasantly surprised to find out.
The food was great, service was fast and the staff was extremely friendly.

I love going here time to time. Probably he best fat burger location in Calgary. Great Management and great quality. I haven’t been here in a while but from what I can remember you get free soda refills which is also a huge plus! The burgers are great and my favourite is the mushroom Swiss burger, the fries are fresh and crispy, the chicken wings are also really good and there’s lots of variety, their poutines are awesome and the curly fries are one of my favourite side items. Overall fresh and great quality makes this location a must go to for those who like good burgers and fatburger in general

Ordered a straight up hamburger without cheese and onions, light ketchup, mustard, relish, mayo plus lettuce and tomato. Hamburger comes with no cheese or onions no lettuce or tomato. Bun was inedible.
Ordered the bacon and cheese special with NO mustard, relish, mayo or lettuce. Came with everything. Dogs got an expensive meal.
Milkshake was good.