Finesse Furniture & Interiors

We went into Finesse to look for end tables and ending up purchasing a gorgeous, round dining room table thanks to Sherri. She is knowledgeable, professional and made us feel super comfortable about our purchase without the pressure. She ensured we were happy and followed up minutes after it was delivered.

Sherri Rosales was great. Spent time with us and made suggestions to assist us with our new bed frame purchase. We needed to compliment our existing bedroom suite. Was delivered 60 days early much to our delight.

We were very excited for this couch but it honestly has been the worst purchase we have ever made. When we first got it the back cushioning was not evenly stuffed. The seat cushions aren't fully covered in the same grey fabric, the underside is a black so you can't flip or rotate the cushions, plus the underside material is slippery so the cushions never stay in place, they are always moving forward and require constant adjustment. Within 6months the fabric was piling and ripped in a couple of spots with other thread bear spots too. The back cushions have completely lost their shape. Honestly the 20year old couch we replaced when bought this one was in better shape. So disappointed!

Our experience was absolutely fantastic from the Sales person (Sherri) to the delivery and install. We’ve never had better overall service and we are extremely picky! We Highly recommend Finesse Furniture for all your furniture and interior decor needs!

Finesse was the first place we looked for a sectional and found what we wanted right away. We were looking for sleek European style and high quality. When we first saw our sectional we had a million questions and Sherri didn’t hesitate with informative answers and even addressed concerns we didn’t even think of.
The delivery guys were fast and professional, set it all up without an issue. In and out within half an hour!
We love our choice and will have this sofa for many many years!
Thank you so much what a great overall experience from sales to delivery! We will definitely be back!

Well I’m new to the province and of course needed new couches. I had a few weeks off to shop and most definitely took the “Tour du Edmonton” to furnish the new house.
I went everywhere from ikea to Ashley’s.
When we came in I was pleasantly surprised with the size and cleanliness.
The 2 ladies were super friendly especially since we had our pups with us. They were very welcoming. Some stores didn’t even look at us… like I’m not rich but I got money to spend… some place like Ashley’s or crate and barrel or potter barn… just were not willing to say hello.
Sherri was very pleasant and that day I left to decide as I needed to envision my space with their couch. I came back and ordered! Then I ordered again the second matching piece.
From start to finish Sherri was pleasant and helpful. Even with my busy indecisiveness she was patient and kind. She was quick to text which is sooo convenient.
I do recommend for service and quality 100%.
Appreciate Sherri helping me
Please go see Sherri she will most definitely get the job done.

Sherri ensured our shopping experience was personal, and unpressurized. Her advice was invaluable, offering incredible quality that fulfilled all of our needs. Garret and Martin extended this tremendous service in their punctuality, attention to detail and friendliness when delivering, building and positioning our new furniture.

Have been their customer for over a decade, never been more satisfied. Sherri is always able to help find the perfect pieces for my place.

We purchased a banquet table with hutch and we are not disappointed. Sherri was very helpful. Sherri kept us updated with the expected delivery dates. Her replies to any inquiry were prompt and always friendly. The delivery guys were friendly, professional and knowledgeable. They were careful when bringing it in and during setup. I am in love with the item we purchased. I will shop here again should I have the need.

We bought our living room furniture at Finesse. IT WAS A VERY POSITIVE EXPERIENCE. Previously had bought furniture for Show Homes. Finesse continues to sell great furniture and has Super Customer Satisfaction! Would definately recommend!

Sherri was a huge help when we were deciding what kitchen table and chairs to go with. She was low pressure and very informative. The delivery team was very friendly, fast and good. Thanks so much!

Very happy with our Stressless furniture purchase from Finesse and especially all the help we got from Sherri. She is very knowledgeable, patient and professional. She provided monthly updates on our order and followed up before and after delivery to ensure everything went well with the delivery. The delivery team did an excellent job moving a heavy piece of furniture upstairs and around a narrow corner.

We just recently had a very enjoyable shopping experience at Finesse Furniture in Edmonton South. We were greeted by a very friendly but not pushy sales person. He offered his name, Bob, and told us he would leave us to shop, if we needed anything to call on him. I can’t remember a time where I hadn’t been followed and somewhat harassed by the sales people at any furniture store. This was very refreshing! As we walked through the store it felt very homey and has a very diverse selection of beautiful pieces. We had gone in looking for a console table, BUT we happened upon a leather sectional…. Although we hadn’t been looking for one that day, this one was perfect for our space! Then around the next corner…a perfect teak coffee table. We called on Bob and within about 30min we were walking out, the happy new owners of two beautiful pieces of furniture. Prices are very reasonable for high quality pieces. Convenient delivery within 2days and the delivery guys took care in unwrapping, placing our pieces and cleaning up afterward. We would recommend shopping here as our experience was so pleasant from beginning to end…. Ask for Bob!

The only reason why I am giving one star and bad review to this company is their collaboration with Guardsman furniture care.
We have purchased a sectional and additional “gold warranty” that was offered to us at the moment of purchase. We have had issues with sectional since the beginning (mechanical nature, and it was resolved through the manufacturer). Few months ago, our sectional started peeling and falling apart. We were told by the store, to contact Guarsman as the store has nothing to do with this issue at this point. I do understand that store has this policy in place but I certainly disagree with it.
If a store is selling protection plans like this, to me as a customer, they should know what kind of business they are collaborating with. When we started digging and reading about Guardsman, the more we found out that we have just totally waisted our money and time.
I am very disappointed with this situation and probably will not ever go back to the store. They should definitely reconsider their business model and relationships with other businesses.

Amazing experience from start to finish. Showroom is huge, merchandise is obvious quality…but the best part is the people! We were warmly welcomed, then encouraged to shop by ourselves - no overbearing/pushy/sales person. We were able to take our time, enjoy the rooms and converse privately about what we saw. Sherri was sure to check in on us as needed, and never once pushed for a sale. She was extremely knowledgeable about the products, took the time to ensure we were set up exactly for our space/situation and kept in touch right through to the delivery people leaving! Delivery was quick, they respected our space, took their time to set everything up properly and with care. Already have plans to go back for our bedroom furniture - 10/10 experience!

We are absolutely in LOVE with our “Francis” Sectional we purchased from Finesse! This is our second one! We purchased our first one second hand to stage my grandmothers home for sale, and it was such a beautiful piece the new owners worked it into the deal. I have since purchased a brand new one for myself since we fell in love with it. It is the most comfortable, luxurious couch I have ever laid eyes on. Absolutely makes the room it’s in! Our sales representative “Sherri” was wonderful. She went over and above to help us ensure we ordered the correct configuration. Just an overall pleasant experience!

We bought the sofa set and dinning room table and chairs in 2006 they are still looking great, they have very good quality, thank you.

Extremely good experience. We had a situation happen where we needed to decorate a new apartment very quickly, and Sherri did a wonderful job of helping us select great furniture that was available right off the floor. Due to the touch-and-go nature of the move, we ended up having to return some furniture, which they did for us effortlessly, and we ended up buying the replacement items from Finesse as well. My mom's absolutely lovely living room is warm, comfortable, and I wish I lived there. Great store, great salespeople, very accommodating, and beautiful furniture. Will buy again.

We will certainly be shopping at Finesse again! We had not visited in many years and thought we would check out what they had to offer. We were pleasantly surprised how many options they had that fit in our budget. Such beautiful pieces at affordable prices. Special thanks to Sherri who was so courteous and pleasant to deal with. Delivery personnel were excellent as well!

Our sales lady Sherri was professional, yet warm and accommodating. Exchanged a piece for us with no issue once we got it home and realized it was just too big. The delivery boys were friendly and helpful.
All around it was a lovely place to shop and we would definitely go back for our next purchase.
Thank you Finesse for the wonderful service!

We have had a great experience finding our home furniture at Finesse. Staff are knowledgeable and helpful, and our sales rep Sherri was exceptional at helping us find exactly what we were looking for with the right options. They held our orders and delivered on time. Communication during the delivery process was on point and the delivery staff did an excellent job of handling and placing the furniture. We will gladly return for our future furniture needs.

I have been shopped most of my furniture in this store. It has many Beautiful and cozy furniture with reasonable price. The sales team is also awesome as well. Takes care of customers from beginning till get products. Thank you very much for your wondeful help (Sherri)

We just bought a gorgeous split-reclining couch from Sherri at Finesse. From the initial sale to the installation and assembly of our furniture, the staff were truly professional, and it was a pain free buying experience from start to finish.

I have bought multiple Furniture items from finesse on multiple occasions. A Sectional, love seat and recliner. Couldn’t find it for cheaper, and believe me I shopped around. Salesperson “Sherri” is excellent and will answer her texts at all hours, and the delivery people were careful and polite. Would shop here again!

Sherri is the best sales woman in that store! She followed up with me the whole way through while waiting on my couch. The delivery men were so fast and professional! This store is absolutely amazing.

Great product bought stressless chair and sofa from this store, the quality of the product is amazing and me and my husband was so confused to choose the Wright product to our new house, luckily the salesperson SHERRI was so knowledgeable she gave us lots of ideas we are very thank ful to sherri and finesse.

Staff are well versed on products and services offered. Store looks great with much selection. Thanks for the assistance.

Excellent customer service! We went into finesse to purchase new bedroom furniture. Sherri helped us from start to finish and was very knowledgeable! She followed up with us regarding the delivery multiple times and once the setup was completed she contacted me to ensure we were satisfied with the delivery experience and the product. I highly recommend Finesse!

Very nice furniture store. Sherri was super helpful and provided excellent customer service from purchasing all the way to delivery. The delivery guys were great and even felted the chairs for us. I would strongly recommend.

We had family who had purchased some furniture at the store and we really liked their purchase. I checked out their website and looked at their chair selection, found what I was looking for and called them. Sherri was very helpful and it was easy to make our purchase over the phone. It’s so nice to actually talk to a friendly sales person! From there we arranged transportation and delivery via text and Sherri let me know when our purchases were on their way. We received excellent quality chairs (which I’m lounging in right now) with hassle free shopping. Although I do plan on visiting their store at sometime (I need to make an 800 km trek to the city), their website and Sherri’s excellent service on the phone was perfect for us at this time. Will be looking at making more purchases I’m sure! Thanks so much Sherri!

This is a late review.i have to give big thanks to Sherri! She has great taste and always have a great sugesttion for us.
We bought furnitures for my living room and bedroom from Finesse at begining of the year. Sherri is very patient whenever i was hesitating. We feel her responable to her client when we shop there. She never rush us to buy, she is caring about our home fitting as well.
This is our third time purchse furniturs from her, she is very nice as always!

We purchased a bedroom suite by viewing the items online and chatting on the phone with Sherri the sales rep. It was delivered today (several weeks early) and is beautiful quality and fits our room perfectly. The delivery personnel were also extremely professional. We highly recommend this entire service team and their product.

Had the pleasure of dealing with Sherri during our purchase. Her customer service was second to none and she was extremely helpful, right from when we were first looking, to when we picked up a few months later! Sherri went above and beyond to ensure we were completely satisfied and took care of us right from the start!
Thank you so much Sherri and team, keep up the great work, we will surely be back!

My initial intention was to get a dining table and ended up getting 90% of my furniture at Finesse, Sherri is very professional and her sound advice would definitely resolve all your concerns. Altho the current crisis had paused almost everything however her excellent communication didn't cause me any anxious at all. Highly recommended to everyone.

We purchase a sofa from Finesse about 3 months ago. Just recently we noticed that there was a default on the armrest. We called Sherri, our sales representative to find a solution to the problem. Not only was she quick to resolve it but provided us with the utmost customer care. Within a week the armrest was repaired and delivered to us promptly without any hindrance. We are very impressed with the efficiency and attention we received from Sherri. Thank you very much for taking care of our needs.

I bought my first sofa from this store 15 years ago. Shopped here 2 years ago and again today. I've never had a better shopping experience. Quality products, great prices and staff that is so willing and more than knowledgeable.ask for Sherri.she is my goto on every visit, you wont be disappointed! 5 stars all the way.

Sherri helped us find the couch set we were looking for. She keep us updated the whole time from when the couches arrived at the warehouse to when they would be delivered to our house. She also followed up is and is very knowledgeable. Would highly recommend coming in and talking to Sherri.

Throughout the last couple years my family has purchased 2 sectionals, (one for upstairs and one for downstairs) 2 kitchen tables with chairs (one for the kitchen and one for our pub in the basement) and a chair for the living room. All of our items are still going strong! Sherri provided amazing customer service, with no pressure! She helped us make the right choices in furniture that would suit our family, lifestyle and home.
Thank you so much! Look forward to seeing you soon as we look for a new bed.

I was on a quest for a high quality leather sectional for my family room. My good friend was helping me with this project. I was not finding what I was looking for and ended up putting a deposit on a couch and love seat from a different furniture store and totally having buyers remorse, My friend saw on the Finesse website a really nice grey leather sectional. She took it upon herself to contact the store and get some information. This is were Sherri showed her true colours and helped my friend so promptly and efficiently I ended up refunding my deposit and taking the leather sectional at Finesse. I couldn’t believe my luck as it was half the price of my original purchase being a floor model they were off loading and what a steal of a deal I got too. Sherri was so friendly and professional from the beginning to the end that I would have no problem highly recommending anyone to go check out Finesse Furnishings first. Sherri will make any budget work for you as she is very passionate in what she does. Thanks to all and my dear friend, and Sherri for finding my forever furniture!

We found something my wife fell in love with.
Sherri was great answering all our questions and setting up the details.
We now have it at home and she still loves it!
Thanks Finesse.

Had A great time, very knowledgeable and helpful. Price was excellent and delivery was great. And above all.no pressure.

Great furniture and exceptional customer service! Sherri went above and beyond to ensure our delivery was done on time and even followed up to see how the delivery went. They treat customers like family unlike other high end places. Would definitely go back to fill in more stuff for our new home!

We purchased furniture for our bonus room and basement from Sherri. She provided us with excellent customer service and was very helpful while we were at the store, prior to delivery and after delivery to ensure we were satisfied. Kudos to Sherri and the delivery team!

This was our first experience dealing with Finesse Furniture. We were amazed at the level of customer service we received. Sherri and her team went above and beyond without question. We are very happy with our purchases and will definitely shop there again. We recommend anyone wanting high quality products, design expertise visit Sherri at Finesse.

Had another purchase from Finesse delivered yesterday, and we could not be any happier with how the leather sectional sofa looks in our living room! Sherri thoughtfully helped us a lot in deciding which sofa would best suit our lifestyle, and was supportive from day 1 'til delivery. Plus, it was very much appreciated that the men who made the delivery were very respectful of our space and knew what they were doing. Through the years, Finesse has never failed us when it comes to quality and drability, that is why we keep coming back. You get what you pay for when you shop Finesse. Excellent customer service!

Customer service is top notch! Sherri has been great from from the start. Followed up every step of the way until the service guys drove away. Will buy from her again!

We are beyond happy with our beautiful couch and rug from Finesse! Sherri went above and beyond from beginning to end to ensure we were updated every step of the way and happy with our results. Her knowledge, professionalism, and dedication to our satisfaction was admirable! We highly recommend shopping at Finesse for high quality furniture and customer service! Thank you again Sherri:)

Purchased an extremely comfortable leather recliner sofa. Sherri was patient, pleasant, and helpful as we searched for just the right piece of furniture. Delivery was quick and professional. Overall a great experience!